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Topic: Bitcoin.de - how long until support answers? SMS-TAN do not arrive (Read 946 times)

newbie
Activity: 13
Merit: 0
sr. member
Activity: 392
Merit: 250
newbie
Activity: 13
Merit: 0
Does anyone else have this problem?
Bitcoin.de has not been answering my mails for a week by now.
They changed their aithorization system from SMS-TAN to Google Authenticator and while I can login this way I cannot transact the BTC I have purchased because I still lach authorization to do this via Google authenticator.
At the same time my SMS-TAN does not work anymore. It did so in the beginning.
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