https://imgur.com/a/KufIccI
Based on the screenshot of your email you have a conversation via email, it's better to show this conversation to us we have the right format that you should follow so we'll know the whole story, a gambling casino will not delay a small amount without any good reason, what you've shown us is a small portion of the story you have to show it so Bitdice can answer the allegations, if your account is clean you will tell us the whole story and it should include all communications.
the emails are mostly summary of conversations on live chat.
Really don't have to tell you much more. Have been playing for more than 2 months. My withdrawal is pending for 2 weeks now. I have contacted them almost every day- although I'm on my vacations; they tell me to keep waiting and yesterday after posting this they told me that they are not scam and I will receive my funds. But at the moment no money have hit my account
https://imgur.com/a/qbtAroF