Author

Topic: Bitdouble.io SCAM [Scammed $700] (Read 2550 times)

sr. member
Activity: 476
Merit: 252
January 19, 2017, 11:42:59 AM
#40
Wahou wahou wahou.

Well as an external there are 2 things I don't understand.

1/ This case is fishy as hell. Dude can't you call your "brother" and set up things together? Seems like an obvious thing to do for me. And if you shared the account then the fault is on you anyway.

2/ Why in hell should Bitdouble refund you?
Are they at fault in any way here?
Did you use all security tools they put at your disposal?
Answers of all above questions are clearly no.

BTC is full of scams and hacked and you should be aware of it. You didn't secure your account completely so you're at fault.
Even if what you say is true even if you do own the adress and whatever you like, I still fail to see how Bitdouble should pay for your mistake: not securing your account.

They should do it if you hadn't the possibility to use high security measures, but here you had the possibility. You were just too lazy to use those tools.
Did you read all of the case or just got here for your post count posting shit my account didnt even get hacked look below.
You know some people do not just spam threads for post account...
I maintain my points. I read the case and I don't see what could they be accused of.

Here, refunding you is a pure commercial gesture.
They CAN do it if they like it, but you have nothing to claim. Of course I'm sure you would have appreciated a refund and it might have given them a generous reputation. But you are the one to blame concerning the security of your account here.
newbie
Activity: 14
Merit: 0
January 15, 2017, 04:50:27 AM
#39
Classic spammer first act like doing the payment asking to verify my address and atleast asking where shoud I send the money and then never responding again
newbie
Activity: 14
Merit: 0
January 13, 2017, 05:25:34 AM
#38
We are sorry it took so long for us to complete our investigation. We didnt wanna act prematurely and we wanted to investigate everything before making a final decision.

What we have decided is we will not honour this users WD. He took it upon himself to attack our website. He accessed or "his brother" accessed 2 of our moderators accounts. He also tried accessing yahoos account unsuccessfully. We view this as a malicious act and he will not be rewarded for trying to attack our users.

We also have knowledge that the same user was involved with the Bitsler attack as well. If any of you website owners have a user with the email [email protected] or that username be wary. He is looking to exploit weaknesses in your security and get into your system.

I sincerely hope that the community doesnt lose and faith in our game or website. We are not stealing anyones money or anything near that. This user tried stealing from us and he deserves to be taken care of in this manner. We have and always will honour anyones deposits or withdrawals as long as youre legit.
Why dont u answer on my yahoo mails then can I know?
newbie
Activity: 14
Merit: 0
January 13, 2017, 05:19:32 AM
#37
Wahou wahou wahou.

Well as an external there are 2 things I don't understand.

1/ This case is fishy as hell. Dude can't you call your "brother" and set up things together? Seems like an obvious thing to do for me. And if you shared the account then the fault is on you anyway.

2/ Why in hell should Bitdouble refund you?
Are they at fault in any way here?
Did you use all security tools they put at your disposal?
Answers of all above questions are clearly no.

BTC is full of scams and hacked and you should be aware of it. You didn't secure your account completely so you're at fault.
Even if what you say is true even if you do own the adress and whatever you like, I still fail to see how Bitdouble should pay for your mistake: not securing your account.

They should do it if you hadn't the possibility to use high security measures, but here you had the possibility. You were just too lazy to use those tools.
Did you read all of the case or just got here for your post count posting shit my account didnt even get hacked look below.
sr. member
Activity: 476
Merit: 252
January 12, 2017, 05:28:06 PM
#36
Wahou wahou wahou.

Well as an external there are 2 things I don't understand.

1/ This case is fishy as hell. Dude can't you call your "brother" and set up things together? Seems like an obvious thing to do for me. And if you shared the account then the fault is on you anyway.

2/ Why in hell should Bitdouble refund you?
Are they at fault in any way here?
Did you use all security tools they put at your disposal?
Answers of all above questions are clearly no.

BTC is full of scams and hacked and you should be aware of it. You didn't secure your account completely so you're at fault.
Even if what you say is true even if you do own the adress and whatever you like, I still fail to see how Bitdouble should pay for your mistake: not securing your account.

They should do it if you hadn't the possibility to use high security measures, but here you had the possibility. You were just too lazy to use those tools.
full member
Activity: 226
Merit: 102
January 12, 2017, 03:35:08 PM
#35
We are sorry it took so long for us to complete our investigation. We didnt wanna act prematurely and we wanted to investigate everything before making a final decision.

What we have decided is we will not honour this users WD. He took it upon himself to attack our website. He accessed or "his brother" accessed 2 of our moderators accounts. He also tried accessing yahoos account unsuccessfully. We view this as a malicious act and he will not be rewarded for trying to attack our users.

We also have knowledge that the same user was involved with the Bitsler attack as well. If any of you website owners have a user with the email [email protected] or that username be wary. He is looking to exploit weaknesses in your security and get into your system.

I sincerely hope that the community doesnt lose and faith in our game or website. We are not stealing anyones money or anything near that. This user tried stealing from us and he deserves to be taken care of in this manner. We have and always will honour anyones deposits or withdrawals as long as youre legit.
newbie
Activity: 14
Merit: 0
January 12, 2017, 06:27:20 AM
#34
http://image.prntscr.com/image/f0e5add984af43829e8544206a1f8eaf.png
So this is their response so yea they officialy scammed me 700$ now finding a fake exuse to dont pay us.
This is my message to them:
I have not attacked your site nor my brother did I mean can u show me some proof why u think he hacked?
Which I sended from yesterday and they yet didnt reply they seem to be ignoring me now.
Soo they are not giving even 90$ that they said they woud but why not keep it for yourself?
newbie
Activity: 14
Merit: 0
January 11, 2017, 04:23:47 AM
#33
So today the investigation shoud be done so we will see their response
legendary
Activity: 3766
Merit: 4554
Contact @yahoo62278 on telegram for marketing
January 09, 2017, 02:14:05 PM
#32
Sorry to come into this posting ...



this shows clearly that erol has signed the message from the correct address, with the correct private key and the correct passphrase...

So it is 100% sure that erol is the owner of this address...

Sry this sound like scam.
send him his balance and nothing else (before "hacking")



exactly, thank you  Smiley

they still havent paid

spend a negative trust, will be deleted when cashout occours to his customer

You can spend all the negatives you want. I wont lose any sleep over it. Facts are this is not my website, im just the community manager. More facts you should be aware of is im only posting what im told to post from the owner.

Are they trying to screw this guy over? No, but they are investigating as deep as they can. Theyll release his money if they are satisfied with their findings. Signed message and email verification are only part of the process.

Now you do what you want with the facts as you say but youre wrong for even chiming in here
sr. member
Activity: 420
Merit: 252
January 09, 2017, 04:57:41 AM
#31
Sorry to come into this posting ...



this shows clearly that erol has signed the message from the correct address, with the correct private key and the correct passphrase...

So it is 100% sure that erol is the owner of this address...

Sry this sound like scam.
send him his balance and nothing else (before "hacking")



Did you even read the thread?
Do you even know if that's the real deposit address?
Do you know the whole details behind the story?
I don't know if you are just a troll/spam poster/ posting for having your post count higher, anyway when you are putting a negative feedback against a trusted user you should make sure that you know all the details,otherwise you will just look like a clown and you will get yourself a negative feedback.

You claimed that the site and yahoo are scammers just from the fact that his singature is vaild, you didn't even check the address he signed with.

Next time,please think again before posting negatives , take your time to investigate the case before doing it, you don't just pass through the forums and send negatives to random people


for sure i know the facts about it. the address to payout was the address for the deposit elsewell ...
So how should it not legit to get his funds back. nothing more to know.

the lock of 700 $ won after hackreport was send is okay for me, the argument works in both ways sounds fair.
But to deny cashout of initial deposit with the comment he would not be the address holder, that was verified due signed message from this address, is absolutly bullshit.
Only when privat key and passphrase is knowen, your are able to sign a message.
So it is definitly erols address.

Cash in = cash out address is not a scam try from someone, it is a proof that this address is under control of erol from beginning.

P.S. i don't care about my posting count or my memberstatus. it is obsolent, everyone is able to buy legendary or hero accounts, so that this status says nothing !
BTW. most holders of Legendary or Hero are buyed accounts ...




newbie
Activity: 14
Merit: 0
January 09, 2017, 04:52:34 AM
#30
Sorry to come into this posting ...

https://picload.org/image/rawwwapa/signedmessage.jpg

this shows clearly that erol has signed the message from the correct address, with the correct private key and the correct passphrase...

So it is 100% sure that erol is the owner of this address...

Sry this sound like scam.
send him his balance and nothing else (before "hacking")



Did you even read the thread?
Do you even know if that's the real deposit address?
Do you know the whole details behind the story?
I don't know if you are just a troll/spam poster/ posting for having your post count higher, anyway when you are putting a negative feedback against a trusted user you should make sure that you know all the details,otherwise you will just look like a clown and you will get yourself a negative feedback.

You claimed that the site and yahoo are scammers just from the fact that his singature is vaild, you didn't even check the address he signed with.

Next time,please think again before posting negatives , take your time to investigate the case before doing it, you don't just pass through the forums and send negatives to random people

Well silence is consent.
Thats my real deposit address u as mod ask your admins theyll tell u anyway heres a withdraw request I did with this address once:

http://image.prntscr.com/image/bb8fc87e268147e195a2d58e824ef3c8.png
full member
Activity: 238
Merit: 100
January 09, 2017, 04:31:17 AM
#29
Sorry to come into this posting ...



this shows clearly that erol has signed the message from the correct address, with the correct private key and the correct passphrase...

So it is 100% sure that erol is the owner of this address...

Sry this sound like scam.
send him his balance and nothing else (before "hacking")



Did you even read the thread?
Do you even know if that's the real deposit address?
Do you know the whole details behind the story?
I don't know if you are just a troll/spam poster/ posting for having your post count higher, anyway when you are putting a negative feedback against a trusted user you should make sure that you know all the details,otherwise you will just look like a clown and you will get yourself a negative feedback.

You claimed that the site and yahoo are scammers just from the fact that his singature is vaild, you didn't even check the address he signed with.

Next time,please think again before posting negatives , take your time to investigate the case before doing it, you don't just pass through the forums and send negatives to random people
sr. member
Activity: 420
Merit: 252
January 09, 2017, 04:19:58 AM
#28
Sorry to come into this posting ...



this shows clearly that erol has signed the message from the correct address, with the correct private key and the correct passphrase...

So it is 100% sure that erol is the owner of this address...

Sry this sound like scam.
send him his balance and nothing else (before "hacking")



exactly, thank you  Smiley

they still havent paid

spend a negative trust, will be deleted when cashout occours to his customer
newbie
Activity: 14
Merit: 0
January 08, 2017, 06:09:36 PM
#27
Sorry to come into this posting ...

https://picload.org/image/rawwwapa/signedmessage.jpg

this shows clearly that erol has signed the message from the correct address, with the correct private key and the correct passphrase...

So it is 100% sure that erol is the owner of this address...

Sry this sound like scam.
send him his balance and nothing else (before "hacking")



exactly, thank you  Smiley

they still havent paid
sr. member
Activity: 420
Merit: 252
January 08, 2017, 03:44:14 PM
#26
Sorry to come into this posting ...



this shows clearly that erol has signed the message from the correct address, with the correct private key and the correct passphrase...

So it is 100% sure that erol is the owner of this address...

Sry this sound like scam.
send him his balance and nothing else (before "hacking")

newbie
Activity: 14
Merit: 0
January 07, 2017, 09:20:58 PM
#25
We contacted the account owner via email and this guy is not the real owner of the account. This guy is a scammer trying to get us to release funds to him.

What the fuck are you tring to say? that i faked the signed messages too? how is that even possible? are you trying to say that this deposit address that I put the funds with the first DAY i created the account ''1HvxfARxknbnbedTQzjsQScuXLcegJFhsA'' is somebody elses? guys this is just another excuse to not pay me my funds.
account ownership = email ownership.

I replied to your email even though I didnt quite understand your questions
legendary
Activity: 3766
Merit: 4554
Contact @yahoo62278 on telegram for marketing
January 07, 2017, 09:14:41 PM
#24
We contacted the account owner via email and this guy is not the real owner of the account. This guy is a scammer trying to get us to release funds to him.

What the fuck are you tring to say? that i faked the signed messages too? how is that even possible? are you trying to say that this deposit address that I put the funds with the first DAY i created the account ''1HvxfARxknbnbedTQzjsQScuXLcegJFhsA'' is somebody elses? guys this is just another excuse to not pay me my funds.
account ownership = email ownership.
newbie
Activity: 14
Merit: 0
January 07, 2017, 09:12:02 PM
#23
The guy that you we're talking too on Skype and email is my BROTHER and yes we both shared the account together, he will send you an email tomorrow confirming this since he is asleep at the moment it is 3 am on his time, the deposit address we used to deposit the funds on bitdouble first time we made the account was ''1HvxfARxknbnbedTQzjsQScuXLcegJFhsA'' so im not sure why you still finding excuses not to pay us? we deem full payment to bitcoin address: 1HvxfARxknbnbedTQzjsQScuXLcegJFhsA after he has confirmed this over email and Skype until then this case is going unsolved.
newbie
Activity: 14
Merit: 0
January 07, 2017, 08:55:47 PM
#22
We contacted the account owner via email and this guy is not the real owner of the account. This guy is a scammer trying to get us to release funds to him.

What the fuck are you tring to say? that i faked the signed messages too? how is that even possible? are you trying to say that this deposit address that I put the funds with the first DAY i created the account ''1HvxfARxknbnbedTQzjsQScuXLcegJFhsA'' is somebody elses? guys this is just another excuse to not pay me my funds.
legendary
Activity: 3766
Merit: 4554
Contact @yahoo62278 on telegram for marketing
January 07, 2017, 08:45:40 PM
#21
We contacted the account owner via email and this guy is not the real owner of the account. This guy is a scammer trying to get us to release funds to him.
newbie
Activity: 14
Merit: 0
January 07, 2017, 06:44:43 PM
#20
This isnt the proper format for signing a message. Wheres the address you signed it from and the message? This is only a signature from who knows where
Address:
1HvxfARxknbnbedTQzjsQScuXLcegJFhsA
Signed message:
H40DIE1dXD3/qhUmgaY+B5dqBy2ogT/MYdDvGTuHyZOaVS+wif6uvLIPJmlbLVTOG8F98K8xE9+NG2Nccz5L2ks=
Message:
I am Erolli133 from bitcointalk,I have previously asked you to lock my account and now I want to unlock it so I can withdraw my funds from bitdouble.io

Is this good as I didnt deal with signed messages before

Now provide me with an address to pay you to.
1HvxfARxknbnbedTQzjsQScuXLcegJFhsA
legendary
Activity: 3766
Merit: 4554
Contact @yahoo62278 on telegram for marketing
January 07, 2017, 06:32:13 PM
#19
This isnt the proper format for signing a message. Wheres the address you signed it from and the message? This is only a signature from who knows where
Address:
1HvxfARxknbnbedTQzjsQScuXLcegJFhsA
Signed message:
H40DIE1dXD3/qhUmgaY+B5dqBy2ogT/MYdDvGTuHyZOaVS+wif6uvLIPJmlbLVTOG8F98K8xE9+NG2Nccz5L2ks=
Message:
I am Erolli133 from bitcointalk,I have previously asked you to lock my account and now I want to unlock it so I can withdraw my funds from bitdouble.io

Is this good as I didnt deal with signed messages before

Now provide me with an address to pay you to.
newbie
Activity: 14
Merit: 0
January 07, 2017, 04:31:36 PM
#18
This isnt the proper format for signing a message. Wheres the address you signed it from and the message? This is only a signature from who knows where
Address:
1HvxfARxknbnbedTQzjsQScuXLcegJFhsA
Signed message:
H40DIE1dXD3/qhUmgaY+B5dqBy2ogT/MYdDvGTuHyZOaVS+wif6uvLIPJmlbLVTOG8F98K8xE9+NG2Nccz5L2ks=
Message:
I am Erolli133 from bitcointalk,I have previously asked you to lock my account and now I want to unlock it so I can withdraw my funds from bitdouble.io

Is this good as I didnt deal with signed messages before
legendary
Activity: 3766
Merit: 4554
Contact @yahoo62278 on telegram for marketing
January 07, 2017, 03:45:41 PM
#17
This isnt the proper format for signing a message. Wheres the address you signed it from and the message? This is only a signature from who knows where
newbie
Activity: 14
Merit: 0
January 07, 2017, 11:15:06 AM
#16
H40DIE1dXD3/qhUmgaY+B5dqBy2ogT/MYdDvGTuHyZOaVS+wif6uvLIPJmlbLVTOG8F98K8xE9+NG2Nccz5L2ks=
newbie
Activity: 14
Merit: 0
January 07, 2017, 10:17:30 AM
#15
full member
Activity: 238
Merit: 100
January 07, 2017, 09:28:04 AM
#14
newbie
Activity: 14
Merit: 0
January 07, 2017, 09:19:19 AM
#13
newbie
Activity: 4
Merit: 0
January 07, 2017, 08:56:21 AM
#12
legendary
Activity: 3766
Merit: 4554
Contact @yahoo62278 on telegram for marketing
January 07, 2017, 07:41:11 AM
#11
OK so as you can see above i have posted my whole conversation history with this user from skype. Thursday i was busy off site but 1 of my mods contacted me via skype that something was going on on the site. So i get on bitdouble to see whats up. This user is freaking out(which he has the right to do), and asking for help. He then asked if im yahoo from hackforums. I reply yes so he messaged me there and asked for my skype ID.

This is where our history begins. As you see he starts talking about a link. He apparently clicked it or whatever. I recall seeing the link and the guy who posted it was offering 20mbtc to sign up as his referral on Bitsler. Obv phishing link and anytime someone posts a link in our chat we have the mods ban a user and unban. That will remove the link from the screen for anyone who logs in after.

At this point hes sure his acct is compromised. He then starts talking to me about 1 of our mods "Superiorus" and how hes sending me messages. This was true as well superiorus was messaging me in chat saying to check my inbox. Whats messed up is i know the actual superiorus is sleeping at this time, so his account was compromised as well. During this time the "hacker" had made quite a few bets(1 being a 300mbtc bet that won). There were messages asking for me to manually approve a wd but not from superiorus.

After going through a few messages from him asking to speak with admin, I had received a response from the admin. We locked Erolli13 acct at this point as well as superiorus. We believed both accounts had been compromised. We also stopped the wd from happening. I then let Erolli know via skype that the winning bets would not be honoured. As you can see he is not happy about that. I also informed him that had he lost he would have been refunded. After all this is told to him, he comes up with oh it was my brother. I doubt that.

This was never an issue of we dont want to pay this user his winnings. Its obvious that his account was accessed, as well as 1 of our mods accounts were accessed(whom has since been let go as a team member). This user will receive some money but it will be the balance he had on his account prior to the "hack" happening. He will win or lose nothing from that exact moment.

We have proven the site in fact has more then 250btc( signed message in our gambling ANN thread), and we have had many users wd large amounts of bitcoin.

In order for this user to claim the bitcoin we will need him to once again send us a signed message from the address he made his 1st deposit from and an address for us to pay the bitcoin to.

We hope that this shows everyone your money is safe on bitdouble.Make sure if you make an account to always set up 2fa to stop anyone from being able to steal your money.

legendary
Activity: 3766
Merit: 4554
Contact @yahoo62278 on telegram for marketing
January 07, 2017, 07:40:39 AM
#10
Sorry everyone, I took a nap before taking the time to respond to this accusation. I want to show everyone the skype conversation that we had and i will then announce the decision that we ended with.

Start of skype history












newbie
Activity: 4
Merit: 0
January 07, 2017, 06:59:06 AM
#9
Ok so Im not allowed to share my password with my brother? & I had 90$ stored at my account.

And yes that guy won me 700$ even bitdouble admin can confirm that Im pretty sure. And no the betting part was not a prank bets sometimes even when Im there so no that part was not a prank.

Yes 90mB keep disappering even when my brother wasnt betting thats a glitch that the site has and many other people who play it experince like I did.

My brother didnt do just one bet he did multiply bets and won the money going all-in.

Why not give acccess to my account? I verifed everything they told me and they still not giving because they want to hold onto that 700$ I get it this is not what happend everyday because not everyone wins from such a site 700$.

And yes my account security is my responsibility but my brother enabled 2FA which didnt have any need to confirm it on my mailit just enabled without confirming my mail which is not ok as everyone who can hack your account seem like it can lock your account without your email access and do anything that he wants with it like losse all your money.
As bitdouble.io has no legally binding agreement and no terms of service, you can do whatever you like. You can share your account with whoever you want.

Unfortunately, bitdouble.io can also do whatever they like and more worse, you have likely no legal recourse as they hide the operator. Sad

As told you Ik this is my brother foult a bit but he didnt expect to go this far my account is not hijacked all im asking you is to unban my account like I told u to ban it.

How this is under investigation when u closed my support ticket saying case is closed?
hero member
Activity: 1344
Merit: 507
January 07, 2017, 06:32:09 AM
#8
Ok so Im not allowed to share my password with my brother? & I had 90$ stored at my account.

And yes that guy won me 700$ even bitdouble admin can confirm that Im pretty sure. And no the betting part was not a prank bets sometimes even when Im there so no that part was not a prank.

Yes 90mB keep disappering even when my brother wasnt betting thats a glitch that the site has and many other people who play it experince like I did.

My brother didnt do just one bet he did multiply bets and won the money going all-in.

Why not give acccess to my account? I verifed everything they told me and they still not giving because they want to hold onto that 700$ I get it this is not what happend everyday because not everyone wins from such a site 700$.

And yes my account security is my responsibility but my brother enabled 2FA which didnt have any need to confirm it on my mailit just enabled without confirming my mail which is not ok as everyone who can hack your account seem like it can lock your account without your email access and do anything that he wants with it like losse all your money.
As bitdouble.io has no legally binding agreement and no terms of service, you can do whatever you like. You can share your account with whoever you want.

Unfortunately, bitdouble.io can also do whatever they like and more worse, you have likely no legal recourse as they hide the operator. Sad
full member
Activity: 238
Merit: 100
January 07, 2017, 06:15:57 AM
#7
newbie
Activity: 4
Merit: 0
January 07, 2017, 05:31:43 AM
#6
Here's the main problem with your story:

Your account was "hacked" by your brother and bets were made. In that event, is it not easy to simply claim that your account was used improperly and try to get a refund if you lost? You did not show the full log so it is unclear whether the bets actually resulted in wins or not (though it seems like it may have been implied)



Seems like your brother's 'prank' was also pretty stupid. If it went from 90 mBTC to 0 and back, that means all of the balance was placed on a bet that had a 1 in 15 chance to lose. If you share the account, why in the world would he decide to 'prank' you by potentially losing all of the balance? You use this account together but allow someone reckless to have the possibility of squandering your money?

Along with this, if you made $700, that means that the balance was multiplied by 9.32, which at the very least would take a spin on green @ $50. Your brother would do that? As you said, "his prank was to change the password and try to withdraw the money to another address," but did that actually include betting?




I didnt losse like go to 0 he from 90mBTC made 700mBTC directly betting high he was trying to prank me like he was transfering the funds like I was getting hacked but the address and account that were being transfered were his and he didnt bet green I dont have accesss on the account to show you bet history either.

So if u still dont get it the betting part was no prank I saw him bet many times before but the withdraw and transfer part was a prank!
And the 2FA part obs
newbie
Activity: 4
Merit: 0
January 07, 2017, 05:22:47 AM
#5
full member
Activity: 238
Merit: 100
January 07, 2017, 04:09:45 AM
#4
copper member
Activity: 2562
Merit: 2510
Spear the bees
January 06, 2017, 10:41:31 PM
#3
Here's the main problem with your story:

Your account was "hacked" by your brother and bets were made. In that event, is it not easy to simply claim that your account was used improperly and try to get a refund if you lost? You did not show the full log so it is unclear whether the bets actually resulted in wins or not (though it seems like it may have been implied)



Seems like your brother's 'prank' was also pretty stupid. If it went from 90 mBTC to 0 and back, that means all of the balance was placed on a bet that had a 1 in 15 chance to lose. If you share the account, why in the world would he decide to 'prank' you by potentially losing all of the balance? You use this account together but allow someone reckless to have the possibility of squandering your money?

Along with this, if you made $700, that means that the balance was multiplied by 9.32, which at the very least would take a spin on green @ $50. Your brother would do that? As you said, "his prank was to change the password and try to withdraw the money to another address," but did that actually include betting?



newbie
Activity: 14
Merit: 0
January 06, 2017, 09:44:06 PM
#2
still no answer from support
newbie
Activity: 14
Merit: 0
January 06, 2017, 04:35:13 PM
#1
Full story of what happend: So i was betting normaly but my balance was glitching from 90mB to 0mB then a few seconds later it would come back to 90mB, After a while I logged out and on that second I thought I got hacked and checked my mail fsat and they were some withdraw request. I tried to reset my password of my account ASAP but the intruder already set up 2FA which seem like anyone with your password, can even though they dont have access to your email and u can do anything so I fast created an account and that guy won me $700. After that I contacted staff and told them to temp ban my account till everything is sorterd then they told me they will reset my account ''maybe'' but all the bets will be canceled that he made, after a while my brother phoned me (Which has fully access to my account and my email as we use this account together) he told me everything that he was trying to prank me but didnt know it will go that far to get banned I sweared a bit to him and ended the call so what happend was I didnt get hacked but my brother did this his prank was to change the password and try to withdraw the money to another address i really got a heart attack when he did that but now its even worse even though i told their support to unban account as I have 100% access to it and to the 2FA they refused saying we dont recover hacked accounts, but their real problem is lossing 700$ that i won.  And I know this is a bit my brother foult that the account is banned but even though i confirmed my account with everything they asked they are not giving my account back because they dont want to losse that 700$ which for real is a scam judge it your self here some screenies of what happend:

http://image.prntscr.com/image/875dd4fad9c140968541dad8c8c7a14c.png

This thing is fishy or u dont wanna give the Money we won?

I'm pretty sure that if my brother lost the bets, bitdouble wouldn't give us a refund.
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