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Topic: Bitfinex - I claimed a position and it used market price instead of base price?! (Read 97 times)

legendary
Activity: 2576
Merit: 2880
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Hi,

I just closed a position claiming 30,000 Ripple, it was a position I opened at $ 0.205 and I claimed it when I had a gain of roughly $ 17,500, at a price of $ 0.7332, so 30,000x0.205 = 6,150 dollars, which should have been deducted from my gain, so more or less 17,500 - 6,150 = $ 11,350 but instead of that I found out that have been used $ 4,481 from my margin wallet, plus the 17,500 I had as gain = almost $ 22,000, which means they have been claimed at market price because 30,000x0.7332 = $ 21.996 instead of the base price of $ 0.205, how is it possible?!
In their FAQs they say they use the base price, also because otherwise would be pretty useless to use the claim option.

I already tried to log out, refresh the page etc but I still have this situation.

Does anyone know why? I just opened a ticket but I'm asking here as well in the meantime.
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