Author

Topic: BITFINEX! RETURN MY MONEY (0.1 BTC) (Read 128 times)

newbie
Activity: 2
Merit: 0
December 24, 2017, 04:19:40 AM
#1
Hi, guys

Could You please give me any advice (maybe one of You had already such a problem) in the following issue:

In Nov 30 I was wrongly charged in amount of 0.1 BTC (description: “crypto withdrawal fee”) instead 0.1 OMG on operation withdraw of 139.9 OMG.

On the screenshot You can see 2 fragments of statement, in above – withdraw 139.9 OMG, in bellow – BTC fee transaction. In these fragments You can complete match (up to second) in time of withdraw and fee transactions.

Then in Nov 30 I immediately opened the ticket on this situation, then two more tickets else. But I have no any response on my situation after 3 weeks.

Now 0.1 BTC is equivalent almost of 1500 USD, and I don’t want to lose on Bitfinix’s fault this money .

If someone of You have any advice to solve this problem, please PM me.
https://image.prntscr.com/image/Zb-0EbhtTGilnXn6V5KJEw.png
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