Topic: Bitfinex stole my Bitcoin Cash - support not answering - Scammers - Avoid (Read 317 times)

You were warned on every website in the universe not to keep any bitcoins on exchanges, yet you did. This is exactly why. Why should you trust an exchange to give you your money? They now have an IOU for you that they may never actually give you. On the other hand, it's hard to dump bitcoin cash if you didn't leave bitcoins on an exchange. So both have pros and cons, but at least I hold my bitcoin cash.

If you don't hold the private keys to your address, or if someone else knows them, you don't own any bitcoins. Now since you left them on an exchange during a fork you don't own your bitcoins or your bitcoin cash.

I had opened an account on Bitfinex earlier and made a small deposit of Bitcoin in order to buy some altcoins. Then came this Bitcoin fork thing.

In July 27 announcement Bitfinex said "At the time of the fork, all Bitcoin addresses holding a balance will automatically have equivalent balances in Bitcoin Cash."
https://www.bitfinex.com/posts/212

I thought, nice, why don't I sell some of my Bitcoin Cash on Bitfinex. So I made another deposit early in the morning August 1. A bit late, I know, but it should get in time. And the deposit had many confirmations hours before the supposed time of the fork, but for some reason it still remained "unconfirmed" on the exchange even after 15 confirmations. I made a support ticket about why my deposit was not credited and also asked if I get the Bitcoin Cash, because that was what the deposit was for.

My message:

Then finally it was credited on the exchange and I had this answer from the support:


Yes, I could see that, thanks for the info, but no answer to either of my questions.

Frustrating, but I kept hoping all would go fine.

But of course, when the Bitcoin Cash finally came, my fears were confirmed and I could only see Bitcoin Cash credited for the Bitcoins earlier deposited on the exchange and none for the later deposit.

I made another support ticket asking what's the deal with that because their deposit address would no doubt have that Bitcoin Cash. The deposit had many confirmations well before the supposed time of the fork. It only stayed "unconfirmed" on the exchange for some reason even after 15 confirmations on the blockchain, before finally being credited.

But they decide to steal my coins and avoid answering my questions. This is starting to remind me of the Cryptsy farce years past. The only answer I got was some standard copy/paste bullshit with no answer to any of my questions:


A total asshole copy/paste answer with no relevance to my questions.

I asked again, why would they not answer my questions and am still to receive an answer from their support, so I decided to make this post. Clearly they are avoiding responsibility and can't be trusted. I'm taking all my coins out and won't be depositing anything there again. I would recommend anyone to do the same and avoid this exchange.


Also they only credited 85% for the coins they did, how is that "equivalent" (which is what they originally promised)? I know it's because of their incompetence, which is explained here http://hackingdistributed.com/2017/07/29/bitcoin-impending-accounting-disaster/ . But why should a person who only deposited coins (no trading, lending or anything) pay tax for their losses. It would be acceptable if that would have been what they originally said, but they said "equivalent balances". Thus they promised something and did not deliver. And now they are avoiding questions and pretending it's all fine.