1. Maybe your is choice of words but the word "Rejected" doesn't seem like he manually cancelled the withdrawal, but It was at your end, the appropriate word would have been "cancelled" which is what was shown on of one the screenshoots elmanchez shared
2. As asked already why was the player's wager bonus renewed again ? was that a bug ? If no then imho, I'd say the "withdrawal rejection" was from ended just to re-enable the wagering requirements, but if yes, I guess OP deserves for the bug.
1. Yes, you are right "cancelled" is more appropriated word, but currently we have only 3 statutes for withdrawal: Finalized, Active and Rejected. We will fix it.
2. Yes, it was a bug.
But the main lie from this user is that he said that we have cancelled withdrawal, but it is not a true.
You guys are great at business.
It’s good that I did not lose my personal money. Thanks for that too. I think I will not close this topic so that people know who they are dealing with.