Bitinstant $999.95 transactions MIA for 11 days

dave111223

legendary

Activity: 1190

Merit: 1001

Quote from: mymrdocmcstuffins on July 21, 2013, 02:04:05 PM

Bitinstant $999.95 transactions MIA for 11 days

I am hoping someone could advise me if there is anything I can do ? Perhaps contact ZipZap and/or MoneyGram with the problem ?

On 07/10/2013, I made 2 cash deposits (using my real name and address) totaling $995.95 at a local MoneyGram location to a BTC Wallet address. I never received my BTC; I have emailed Bitinstant customer support several times with absolutely zero response. It has now been 11 days ago since I made the cash deposit.

Cry

I will be greatly appreciative if anyone here could advise me of what I should do now.

Thank you
mymrdocmcstuffins

Maybe start a thread in scam accusations...that should get someone from Bitinstant attention. (You should post amount, date, order ID, etc...)

Contacting ZipZap or Moneygram would probably be a waste of time.

RoadTrain

legendary

Activity: 1386

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Quote from: OhShei8e on July 21, 2013, 02:33:45 PM

Quote from: mymrdocmcstuffins on July 21, 2013, 02:04:05 PM

Quote from: Bitinstant

What if I still have an issue?
We're still here to help! Customer service representatives are still manning their keyboards to help you resolve any outstanding issues you might have. If there's something that you need assistance with, please reach out to [email protected], and we'll help as quickly as possible!

See: https://www.bitinstant.com/

I just read their FAQ. They seem to have a great service.

Yep, they seem. Until you start actually using them.

OhShei8e

legendary

Activity: 1792

Merit: 1059

Quote from: mymrdocmcstuffins on July 21, 2013, 02:04:05 PM

Quote from: Bitinstant

What if I still have an issue?
We're still here to help! Customer service representatives are still manning their keyboards to help you resolve any outstanding issues you might have. If there's something that you need assistance with, please reach out to [email protected], and we'll help as quickly as possible!

See: https://www.bitinstant.com/

I just read their FAQ. They seem to have a great service.

mymrdocmcstuffins

newbie

Activity: 2

Merit: 0

Bitinstant $999.95 transactions MIA for 11 days

I am hoping someone could advise me if there is anything I can do ? Perhaps contact ZipZap and/or MoneyGram with the problem ?

On 07/10/2013, I made 2 cash deposits (using my real name and address) totaling $995.95 at a local MoneyGram location to a BTC Wallet address. I never received my BTC; I have emailed Bitinstant customer support several times with absolutely zero response. It has now been 11 days ago since I made the cash deposit.

Cry

I will be greatly appreciative if anyone here could advise me of what I should do now.

Thank you
mymrdocmcstuffins

Topic: Bitinstant $999.95 transactions MIA for 11 days (Read 720 times)