Topic: BitInstant not responding to support emails (Read 1096 times)
Don't worry Charlie will get to you! (eventually....) lol
hey Hamlin, i'm having this exact same problem right now, i gave 3 more cents than I should have. I"m wondering how you got it fixed, i've tried emailing them and everything as well.
thank you for your help!!
thank you for your help!!
Problem seems to have been solved! For the record, it was my error. I deposited exactly one cent more than I was supposed to 
I have used them before and it was indeed 'instant', but I did $1200 in deposits with them yesterday and I still haven't received anything from them!
You could try their IRC support. Click on the "Need help" graphic:
- https://www.bitinstant.com/contact
I've used their service several times so I can really say that they make an instant payment. Now you have to see if the place where you made the transfer had sufficient reserves. For example, I had to transfer my money from MT.Gox to BTC-e and the last (BTC-e) had no bitisntant-reserve of money, so I had to wait the Support of BTC-e to put more money for everyone made the same transaction(MT.Gox to BTC-e). But this one was my fault for not having seen BTC-e total reserve of bitinstant system. Send an email to them if it's no the case.
https://www.bitinstant.com/contact
For support, please contact
[email protected]
https://www.bitinstant.com/contact
For support, please contact
[email protected]
Quote
If you have made a deposit and it has not been processed please contact our office.
Trustcash Holdings, Inc.
3399 Peachtree Road, Suite 400 Atlanta, Georgia 30326
Telephone: 800-489-8160
Email: [email protected]
http://www.trustcash.com
Trustcash Holdings, Inc.
3399 Peachtree Road, Suite 400 Atlanta, Georgia 30326
Telephone: 800-489-8160
Email: [email protected]
http://www.trustcash.com
I have used them before and it was indeed 'instant', but I did $1200 in deposits with them yesterday and I still haven't received anything from them! Nor have they responded to my support email, which is really troubling, especially since I see the USD buy value constantly going up 
Can someone from BI please get back with me?
Haley
Can someone from BI please get back with me?
Haley
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