Bitinstant STILL hasn't done a single thing to help me

URSAY

legendary

Activity: 1974

Merit: 1010

Quote from: ravedigger on April 17, 2013, 08:24:55 AM

Also, I've opened a support ticket, and posted my issue on a few different places that bitinstant employees are known to frequent and still have not received any response.

This issue has been resolved and I'm sure ravedigger will confirm he received a resolution thru bitinstant.com/contact

URSAY

legendary

Activity: 1974

Merit: 1010

Our main support channel...

bitinstant.com/contact

Log your issue here and we will work on a resolution to your problem!

rdnkjdi

legendary

Activity: 1256

Merit: 1009

Ugh ... I'm having the same problem with btcquick. $800+ and I think I'm about to lose the seller.

ravedigger

newbie

Activity: 2

Merit: 0

Also, I've opened a support ticket, and posted my issue on a few different places that bitinstant employees are known to frequent and still have not received any response.

ravedigger

newbie

Activity: 2

Merit: 0

I'm having a problem with bitinstant currently as well.

I initiated a bitcoin purchase through bitinstant the morning of 4/15 and I received the confirmation email at 9:30am that the funds were sent. After the transaction fees charged by bitinstant, my purchase amount was $470.44. According to mtgox, at 9:00am, the value of a bitcoin was $62.90. At 10:00am, the value of a bitcoin was $58.41. At those values, I would expect to receive somewhere between 7.4792 and 8.0541 bitcoins. For some reason, I’ve only received 5.9092 bitcoins which means that I was charged approximately $79.61 per bitcoin.

Is my complaint valid or am I missing something?

spacebar69

newbie

Activity: 3

Merit: 0

they wont help you, the stole nearly a thousand usd from me via cashpayment.com (the cash deposit action via zip zap)visit bitinstantscam.com and never use them again you will see you actually got lucky. and if you don't believe me call up cashpayment.com and see for yourself they don't even trust them, I will be posting the phone interview on bitinstantscam.com

guppywily

newbie

Activity: 14

Merit: 0

Hey URSAY or YANKEE

I put in my order yesterday when coins were around $140 and it still hasn't been filled yet. I have also submitted a help ticket.

Maybe if I post on here too, somebody will help me get what I paid for. It's a small order of 170, you should be able to fill it just fine.

Somebody at bitinstant, PLEASE HELP ME.

Please don't sell these coins to me at $200 like you are with other people. That was NOT the price when I submitted my order.

Topic: Bitinstant STILL hasn't done a single thing to help me (Read 524 times)