Bitinstant what happened to zipzap? | Bitcointalksearch.org

MikeMike

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Quote from: URSAY on June 11, 2013, 11:37:41 AM

Quote from: MikeMike on June 11, 2013, 11:29:43 AM

Quote from: URSAY on June 11, 2013, 10:53:24 AM

Thanks for your patience as we work through some hiccups on the new site. It seems that some users are having issues verifying their identities and we are working closely with the development team to correct any problems with our new system.

We hope you will understand that with the launch of our new, improved website that we may run into occasional issues with functionality. With this in mind, you can help us improve our service by offering up any information about your particular situation as the Customer Service team requests it.

Please bear with us during this initial launch phase. We hope to be back up to full speed very soon with your help and continued support.

I never had to login to verify.

Now I don't know what to do?
Should I create an account???
IF I do will it interfere with my known verification???

Yes, go ahead and try to create an account.

It says "Service Unavailable" when trying to create an account!
Meanwhile BTC creeps higher and higher.
Could have got all in at 7:00am...

It's working now...

URSAY

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Activity: 1974

Merit: 1010

Quote from: MikeMike on June 11, 2013, 11:29:43 AM

Quote from: URSAY on June 11, 2013, 10:53:24 AM

Thanks for your patience as we work through some hiccups on the new site. It seems that some users are having issues verifying their identities and we are working closely with the development team to correct any problems with our new system.

We hope you will understand that with the launch of our new, improved website that we may run into occasional issues with functionality. With this in mind, you can help us improve our service by offering up any information about your particular situation as the Customer Service team requests it.

Please bear with us during this initial launch phase. We hope to be back up to full speed very soon with your help and continued support.

I never had to login to verify.

Now I don't know what to do?
Should I create an account???
IF I do will it interfere with my known verification???

Yes, go ahead and try to create an account.

MikeMike

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Activity: 2254

Merit: 1020

★ Ⓚ KORE TEAM Ⓚ ★

Quote from: URSAY on June 11, 2013, 10:53:24 AM

Thanks for your patience as we work through some hiccups on the new site. It seems that some users are having issues verifying their identities and we are working closely with the development team to correct any problems with our new system.

We hope you will understand that with the launch of our new, improved website that we may run into occasional issues with functionality. With this in mind, you can help us improve our service by offering up any information about your particular situation as the Customer Service team requests it.

Please bear with us during this initial launch phase. We hope to be back up to full speed very soon with your help and continued support.

I never had to login to verify.

Now I don't know what to do?
Should I create an account???
IF I do will it interfere with my known verification???

The 4ner

hero member

Activity: 602

Merit: 500

R.I.P Silk Road 1.0

I saw an announcement on a different thread where an BitInstant representative confirmed the site was up and running again.

URSAY

legendary

Activity: 1974

Merit: 1010

Thanks for your patience as we work through some hiccups on the new site. It seems that some users are having issues verifying their identities and we are working closely with the development team to correct any problems with our new system.

We hope you will understand that with the launch of our new, improved website that we may run into occasional issues with functionality. With this in mind, you can help us improve our service by offering up any information about your particular situation as the Customer Service team requests it.

Please bear with us during this initial launch phase. We hope to be back up to full speed very soon with your help and continued support.

MikeMike

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Activity: 2254

Merit: 1020

★ Ⓚ KORE TEAM Ⓚ ★

Quote from: URSAY on June 11, 2013, 09:03:25 AM

We're happy to announce that our new website is now live and cash deposits are turned back on! Again, we apologize for the inconvenience and thank you for your patience. Things don't always run smoothly when implementing new technology with third-party providers involved, so thanks for standing by!

I became Verified prior to the new site.
Now it won't let make more than 1,000.00 in transactions a day.
I used to be good for 2,000.00
Never had to login before!

What do I do?

URSAY

legendary

Activity: 1974

Merit: 1010

We're happy to announce that our new website is now live and cash deposits are turned back on! Again, we apologize for the inconvenience and thank you for your patience. Things don't always run smoothly when implementing new technology with third-party providers involved, so thanks for standing by!

URSAY

legendary

Activity: 1974

Merit: 1010

From http://blog.bitinstant.com/

"Cash Deposits are currently down on BitInstant as we make steps to transition to our new website.

We apologize for any inconvenience that this may have caused and are working as quickly as possible to reenable this feature.

People have expressed concern that this benefits BitInstant in some way. On the contrary, BitInstant relies on customer transactions, so downtime only hurts us and we are therefore working as quickly as possible to reengage cash deposits.

We will strive to provide future notice for similar situations as they arise in the future to help you better plan your Bitcoin purchases. We apologize for the inconvenience and will post a notice as soon as we're up and running with cash deposits.

Also, stay tuned for an introduction to our new website and its great features! We think it will be worth the wait and appreciate your patience!"

zorgberg

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Thanks, i should have checked the support thread myself, forgot it existed.

Stephen Gornick

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Quote from: zorgberg on June 09, 2013, 12:14:43 AM

Is this down for good? Is there somewhere else I can buy bitcoin like I used too from bitinstant using moneygram/zipzap?

I need to make a payment in the next few days with BTC and I will need to setup a wire transfer ASAP if this is not going to be up soon.

From the BitInstant support thread:

Quote from: URSAY on June 07, 2013, 08:14:36 PM

Cash deposits will be back Monday. Thanks for your patience.

zorgberg

member

Activity: 62

Merit: 10

Is this down for good? Is there somewhere else I can buy bitcoin like I used too from bitinstant using moneygram/zipzap?

I need to make a payment in the next few days with BTC and I will need to setup a wire transfer ASAP if this is not going to be up soon.

Topic: Bitinstant what happened to zipzap? (Read 2278 times)