They are no longer in the forum, as has been explained to you, and it seems to me that the site has disappeared, although it has been on and off lately, probably taking advantage to fleece some unwary before disappearing again.
The bad thing about this is that regardless of Royse777's reputation, many people have lost their money, some from the forum but who knows how many who are not on this forum will have been scammed as well.
Royse777, Bitlucy and long story in brief
He said there are only four customers who filled out the form and he will try to reimburse them by sending them their initial deposits. I don't know if you are one of those four customers who filled out the form but if you are not, try contacting him and see if you can reach an arrangement.
She also gave a deadline that in theory has passed. Apparently she is no longer related to the owner of Bitlucy and paid the signature campaigns out of her own pocket and it seems to me that it was mentioned that she was going to try to pay the withdrawals as well to save her reputation, but I doubt it, especially if the amount is high.
In any case, the OP should try, because he has nothing to lose.