BITMAIN is not responding me, I will lose money and time.

JohnDoe3490

full member

Activity: 378

Merit: 102

Quote from: c-none on September 06, 2017, 03:38:39 AM

Quote from: realproject on September 04, 2017, 02:35:22 PM

Quote from: c-none on September 04, 2017, 11:22:15 AM

Quote from: olbwaol on September 04, 2017, 09:42:58 AM

why u not print the order confirmation details sent by bitmain to your email (when u paid for the order); and show it to DHL..

it is basically an invoice? is in it?

They do not accept something like that.

Even it was a CC payment yeah that would work but it's a BTC payment. Btw they have sent me an email that your order is being cleared now, I did not understand how this happened. Maybe they did something from China DHL?

Tomorrow things will be more clear. We'll see.

is there a booking number possible? I can go to them to ask.

Thanks for your help, it's now cleared.
They have fixed the issue by contacting DHL.

Thanks a lot.

Good to hear that. What was the issue though?

c-none

full member

Activity: 210

Merit: 100

Quote from: realproject on September 04, 2017, 02:35:22 PM

Quote from: c-none on September 04, 2017, 11:22:15 AM

Quote from: olbwaol on September 04, 2017, 09:42:58 AM

why u not print the order confirmation details sent by bitmain to your email (when u paid for the order); and show it to DHL..

it is basically an invoice? is in it?

They do not accept something like that.

Even it was a CC payment yeah that would work but it's a BTC payment. Btw they have sent me an email that your order is being cleared now, I did not understand how this happened. Maybe they did something from China DHL?

Tomorrow things will be more clear. We'll see.

is there a booking number possible? I can go to them to ask.

Thanks for your help, it's now cleared.
They have fixed the issue by contacting DHL.

Thanks a lot.

realproject

full member

Activity: 204

Merit: 100

Quote from: c-none on September 04, 2017, 11:22:15 AM

Quote from: olbwaol on September 04, 2017, 09:42:58 AM

why u not print the order confirmation details sent by bitmain to your email (when u paid for the order); and show it to DHL..

it is basically an invoice? is in it?

They do not accept something like that.

Even it was a CC payment yeah that would work but it's a BTC payment. Btw they have sent me an email that your order is being cleared now, I did not understand how this happened. Maybe they did something from China DHL?

Tomorrow things will be more clear. We'll see.

is there a booking number possible? I can go to them to ask.

c-none

full member

Activity: 210

Merit: 100

Quote from: olbwaol on September 04, 2017, 09:42:58 AM

why u not print the order confirmation details sent by bitmain to your email (when u paid for the order); and show it to DHL..

it is basically an invoice? is in it?

They do not accept something like that.

Even it was a CC payment yeah that would work but it's a BTC payment. Btw they have sent me an email that your order is being cleared now, I did not understand how this happened. Maybe they did something from China DHL?

Tomorrow things will be more clear. We'll see.

olbwaol

newbie

Activity: 3

Merit: 0

why u not print the order confirmation details sent by bitmain to your email (when u paid for the order); and show it to DHL..

it is basically an invoice? is in it?

c-none

full member

Activity: 210

Merit: 100

Yeah it worked for me before too.

However this time they did not send invoice with shipment so DHL is asking paperwork from me.

This is really bullsh1t, I am waiting since 3 months...

HagssFIN

legendary

Activity: 2436

Merit: 1706

Electrical engineer. Mining since 2014.

With my previous shipment via DHL, DHL was able to use documents that come with the package so it should not be a problem.

c-none

full member

Activity: 210

Merit: 100

Hi folks,

I made order of 2 x L3+ at June for Sept batch. However, they haven't sent invoice with the shipment and DHL is now asking about invoice from me.

I just tried to contact them 5 days before, however I never heard from them. Also DHL is forcing me to be quick or they threat me to return the product to seller.

What can I do now? Please help me if you experienced same issue before.

Thanks for responses.

Topic: BITMAIN is not responding me, I will lose money and time. (Read 655 times)