Bitmain order tracking problem. Help plase?

mertgulcan

newbie

Activity: 23

Merit: 0

Quote from: truthstalker on November 27, 2017, 04:51:21 PM

Quote from: mertgulcan on November 27, 2017, 04:05:19 PM

Quote from: moush2010 on November 11, 2017, 03:56:29 PM

Quote from: mertgulcan on October 04, 2017, 01:41:14 AM

Hello;

My order shipped few days ago from Bitmain to Russia with Xiang gao courier. But i can not find any website related this courier company to check my tracking number even i tried on 17track.com

How can i find my order status?

Thanks for your support

Did you receive the product?

yes i received 2 weeks ago. bitmain delivered goods to customs on time but custom process took 3 weeks in china side. Finally i reached them

thaks your all comment and sorry for late response

Thanks for the update. I think this is important to consider is that bitmain isn't always the issue when it comes down to shipment issues and the customs will almost always look into mining equipment being shipped overseas.

Right, they said that there is huge amount overseas delivery from china to rest of the world especially asic miners. They are standing on this popularity and investigate all orders.

truthstalker

full member

Activity: 136

Merit: 100

Quote from: mertgulcan on November 27, 2017, 04:05:19 PM

Quote from: moush2010 on November 11, 2017, 03:56:29 PM

Quote from: mertgulcan on October 04, 2017, 01:41:14 AM

Hello;

My order shipped few days ago from Bitmain to Russia with Xiang gao courier. But i can not find any website related this courier company to check my tracking number even i tried on 17track.com

How can i find my order status?

Thanks for your support

Did you receive the product?

yes i received 2 weeks ago. bitmain delivered goods to customs on time but custom process took 3 weeks in china side. Finally i reached them

thaks your all comment and sorry for late response

Thanks for the update. I think this is important to consider is that bitmain isn't always the issue when it comes down to shipment issues and the customs will almost always look into mining equipment being shipped overseas.

mertgulcan

newbie

Activity: 23

Merit: 0

Quote from: moush2010 on November 11, 2017, 03:56:29 PM

Quote from: mertgulcan on October 04, 2017, 01:41:14 AM

Hello;

My order shipped few days ago from Bitmain to Russia with Xiang gao courier. But i can not find any website related this courier company to check my tracking number even i tried on 17track.com

How can i find my order status?

Thanks for your support

Did you receive the product?

yes i received 2 weeks ago. bitmain delivered goods to customs on time but custom process took 3 weeks in china side. Finally i reached them

thaks your all comment and sorry for late response

moush2010

newbie

Activity: 2

Merit: 0

Quote from: mertgulcan on October 04, 2017, 01:41:14 AM

Hello;

My order shipped few days ago from Bitmain to Russia with Xiang gao courier. But i can not find any website related this courier company to check my tracking number even i tried on 17track.com

How can i find my order status?

Thanks for your support

Did you receive the product?

shield132

hero member

Activity: 2352

Merit: 905

Metawin.com - Truly the best casino ever

I believe bitmain won't scam you but it'a already known that they have bad shipping and bad support too. Still wait for some days to get response from them, if you won't get answer on any email, then I think it's better for you to open scam accusation thread here because they often care about that and there were many users who's problems were sold by bitmain after that action. But still wait for some days or call them.

SvenBomvolen

hero member

Activity: 588

Merit: 500

Quote from: mertgulcan on October 04, 2017, 01:41:14 AM

Hello;

My order shipped few days ago from Bitmain to Russia with Xiang gao courier. But i can not find any website related this courier company to check my tracking number even i tried on 17track.com

How can i find my order status?

Thanks for your support

I will not hurry to make you scared about that you were scammed.
This Xiang gao courie should have a web site, try to search there if you still didn't and write to their support that should be on their site.
I oftenly ordering on Chinese sites different staff and in 50% the track-number just can't be followed and in time I always get my order. You should also wait those days that is necessary for delivery, they usually write how much days it is going to take when you chose the way of delivery.

bajing

legendary

Activity: 1176

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The most Professional Cryptocurrency Casino

Quote from: mertgulcan on October 10, 2017, 03:30:05 AM

Quote from: ?? on ??

For real why don't you ask Bitmain? I don't think that they gonna use some doubtful courier. Or it was your choice?

they were in thanksgiving for 10 days also i sent 7 support mail but there is no any return my side. They send goods via UPS express, normally express cargo takes 3-4 days.

Looking into your words, I want to ask if there has been a notice from bitmain that they have sent your order? if not, there is no possibility for that maybe your order is still in the preparation stage.

Quote from: Slow death on October 10, 2017, 04:42:57 AM

Quote from: mertgulcan on October 10, 2017, 03:30:05 AM

they were in thanksgiving for 10 days also i sent 7 support mail but there is no any return my side.

Have you tried the bitmain phone number?

here is the number +1-844-248-6246

Bitmain Warranty
3700 Quebec Street
Unit 100-239
Denver, Colorado 80207
USA

maybe if you have a relative or friend who lives where bitmain operates you could ask that relative or friend to go complain on your behalf

You can also try contacting them by this means

https://bitcointalksearch.org/topic/hashnest-discussion-and-support-thread-766448

Great information.
hey OP, you should try to contact that given by Slow death. it seems that's just your worries, because bitmain has a warranty for every order.

Slow death

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Quote from: mertgulcan on October 10, 2017, 03:30:05 AM

they were in thanksgiving for 10 days also i sent 7 support mail but there is no any return my side.

Have you tried the bitmain phone number?

here is the number +1-844-248-6246

Bitmain Warranty
3700 Quebec Street
Unit 100-239
Denver, Colorado 80207
USA

maybe if you have a relative or friend who lives where bitmain operates you could ask that relative or friend to go complain on your behalf

You can also try contacting them by this means

https://bitcointalksearch.org/topic/hashnest-discussion-and-support-thread-766448

mertgulcan

newbie

Activity: 23

Merit: 0

Quote from: ?? on ??

For real why don't you ask Bitmain? I don't think that they gonna use some doubtful courier. Or it was your choice?

they were in thanksgiving for 10 days also i sent 7 support mail but there is no any return my side. They send goods via UPS express, normally express cargo takes 3-4 days.

MFahad

hero member

Activity: 2506

Merit: 645

Eloncoin.org - Mars, here we come!

Quote from: mertgulcan on October 04, 2017, 01:41:14 AM

Hello;

My order shipped few days ago from Bitmain to Russia with Xiang gao courier. But i can not find any website related this courier company to check my tracking number even i tried on 17track.com

How can i find my order status?

Thanks for your support

Unless the company that you bought from provides info, then you just have to wait and see what happens, that is not bad shipping times for and you should not panic yet. Really, don't bother panicking either way because there is nothing you can do anyway and no recourse, so you are at there mercy.

Jaycee99

sr. member

Activity: 1036

Merit: 273

Heres what I think okay? I think you may just been scamed you should atleast know its background just to be safe or Maybe your order is just stock but as you said you cant track it try to do everything you maybe been scammed.

mertgulcan

newbie

Activity: 23

Merit: 0

Hello;

My order shipped few days ago from Bitmain to Russia with Xiang gao courier. But i can not find any website related this courier company to check my tracking number even i tried on 17track.com

How can i find my order status?

Thanks for your support

Topic: Bitmain order tracking problem. Help plase? (Read 806 times)