[BITMAIN] Paid and non-paid but expired?

mustangy

full member

Activity: 333

Merit: 109

Quote from: Brycen121 on February 22, 2018, 01:43:16 AM

Quote from: mustangy on February 22, 2018, 01:25:17 AM

they reply very late no worries.
I have half paid order ticket opened been month still waiting for an answer.
Yupp billion dollar Jiahanese doesn't have a budget to get more customer support agents.

So if it says expired it will still work right?

yes it is will work

Potato Chips

hero member

Activity: 2786

Merit: 902

yesssir! 🫡

Quote from: Brycen121 on February 22, 2018, 01:43:16 AM

So if it says expired it will still work right?

I think so since I've seen users whose orders got tagged as unpaid/expired but after bitmain confirmed their payment, it got switched to paid/valid.

Have you already opened a support ticket regarding this? If not, please do and also include that you have already uploaded a proof of purchase

Upon checking their FAQ, There's a new article called: New ordering and payment process and according to it:

Quote from: https://support.bitmain.com/hc/en-us/articles/115000685893-New-Ordering-payment-process

NOTE: Recently the order may be confirmed little bit late. We will extend the confirming period to 10 days. The order can be confirmed once we receive your transfer even though the order may show 'expire'. Please make sure you have marked order ID when you transfer USD

Brycen121

newbie

Activity: 2

Merit: 0

Quote from: mustangy on February 22, 2018, 01:25:17 AM

they reply very late no worries.
I have half paid order ticket opened been month still waiting for an answer.
Yupp billion dollar Jiahanese doesn't have a budget to get more customer support agents.

So if it says expired it will still work right?

mustangy

full member

Activity: 333

Merit: 109

they reply very late no worries.
I have half paid order ticket opened been month still waiting for an answer.
Yupp billion dollar Jiahanese doesn't have a budget to get more customer support agents.

Brycen121

newbie

Activity: 2

Merit: 0

So I ordered off bitmap and I had paid my wire transfer 3 days after and it still said unpaid and now about a day or two after it says that it is still not paid and expired. (also I have uploaded proof of purchase)
Thanks in advance for your help.
Order ID: 0012018021301499

Topic: [BITMAIN] Paid and non-paid but expired? (Read 155 times)