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Topic: Bitmain problems (Read 3417 times)

legendary
Activity: 4256
Merit: 8551
'The right to privacy matters'
January 19, 2015, 07:55:58 PM
#41
glad all this was fixed up.
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
January 19, 2015, 07:50:54 PM
#40
Today, after returning from shipping these back to CryptoCrane, there was a delivery from UPS with two new miners in it. So I humbly apologize for any negative comments I made. As soon as I get my replacement PSU in the mail, hopefully, I'll be one happy camper. So again, Dogie and Bitmain I apologize for my words. Now, how can one go about getting their post removed?

Edit the #1 post, advanced options at the bottom and tick the lock post box.
legendary
Activity: 1218
Merit: 1003
January 19, 2015, 04:57:14 PM
#39


Regardless, These defected machines ruined the PSU. And dogie, you have the audacity to say it isn't Bitmains problem? Fuck you and your company. I am sending these pieces of shit back to CryptoCrane and going to find a reputable  company to spend my money with. And you can bet your ass, I will tell anyone who will listen what a joke you guys are. Good day, sir!


.................



Today, after returning from shipping these back to CryptoCrane, there was a delivery from UPS with two new miners in it. So I humbly apologize for any negative comments I made. As soon as I get my replacement PSU in the mail, hopefully, I'll be one happy camper. So again, Dogie and Bitmain I apologize for my words. Now, how can one go about getting their post removed?

................
legendary
Activity: 2744
Merit: 1193
I don't believe in denial.
January 19, 2015, 04:45:17 PM
#38
Today, after returning from shipping these back to CryptoCrane, there was a delivery from UPS with two new miners in it. So I humbly apologize for any negative comments I made. As soon as I get my replacement PSU in the mail, hopefully, I'll be one happy camper. So again, Dogie and Bitmain I apologize for my words. Now, how can one go about getting their post removed?

Just press "delete" on the right side of your post(s)...  Undecided
member
Activity: 77
Merit: 10
January 19, 2015, 04:27:43 PM
#37
Today, after returning from shipping these back to CryptoCrane, there was a delivery from UPS with two new miners in it. So I humbly apologize for any negative comments I made. As soon as I get my replacement PSU in the mail, hopefully, I'll be one happy camper. So again, Dogie and Bitmain I apologize for my words. Now, how can one go about getting their post removed?
legendary
Activity: 2744
Merit: 1193
I don't believe in denial.
January 19, 2015, 11:24:21 AM
#36
[...]These defected machines ruined the PSU. And dogie, you have the audacity to say it isn't Bitmains problem? Fuck you and your company. I am sending these pieces of shit back to CryptoCrane and going to find a reputable  company to spend my money with. And you can bet your ass, I will tell anyone who will listen what a joke you guys are. Good day, sir!

But who's the joke then; CryptoCrane or Bitmain Huh
legendary
Activity: 1190
Merit: 1000
January 19, 2015, 08:17:47 AM
#35

This is likely what happened:
1) You put inappropriate power supplies on the units, repeatedly.
2) The power supplies died.
3) On of them may have electrically damaged the S3 on its way out.
4) You put an appropriate power supply on the unit, but after it had already been traumatised by 3 other exploding power supplies, it subsequently killed the 1000w.

None of those are primary issues with the S3s, so its up to BM what they decide to do for you.

EVGA 1000w SuperNova G1 can not be killed with a short. It is protected against short circuit.

We can not know for sure what exactly happen. There is no guarantee that the short circuit protection can protect the psu since we didn't know what kind of short it can stand(even the factory will be had problem to identify).
The fact now even the EVGA is dead.
legendary
Activity: 1218
Merit: 1003
January 19, 2015, 06:53:53 AM
#34

This is likely what happened:
1) You put inappropriate power supplies on the units, repeatedly.
2) The power supplies died.
3) On of them may have electrically damaged the S3 on its way out.
4) You put an appropriate power supply on the unit, but after it had already been traumatised by 3 other exploding power supplies, it subsequently killed the 1000w.

None of those are primary issues with the S3s, so its up to BM what they decide to do for you.

EVGA 1000w SuperNova G1 can not be killed with a short. It is protected against short circuit.
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
January 18, 2015, 03:23:02 PM
#33
Okay. PM me on Tuesday/Wednesday with order details if you've still not heard anything.
This is exactly the problem. I'm waiting for Paypal order details... For almost a couple weeks now.

¯\(°_o)/¯

*hugs Bitmain*

EDIT: Also, Yoshi is speaking in Miami, which I imagine might be understandably hampering things.

You'll usually get sorted out almost immediately if you PM me or BITMAIN [for sales based stuff] as its our jobs to deal with customers. Yoshi has many responsibilities so may take longer for sales emails. I can't really intervene with this case as he is already dealing with it, and it would duplicate the job, causing more problems.
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
January 18, 2015, 03:21:10 PM
#32
I find it pretty hard to believe that both units are bad...we bought 26 Antminer S3's and none of them had any power issues?  I would honestly also try powering it from a completely different power source-maybe your home has some power quality issues or something because this story sounds very strange.  Also I'm not sure why you would have kept buying new PSUs and blowing them up sequentially?!

Honestly I'd go test the one that didn't blow up your PSU hooked up to a different PSU that's on a completely different power line-like someone else's house or an office outlet or something because I honestly think there's something really wrong with the power in your home or something similar.  It's very rare for a modern PSU to actually physically blow up even if there's something horribly wrong with what it's connected to.

I agree this is hard to believe.
I did try taking it to a different local. And now I have a dead EVGA 1000w SuperNova G1 (80+gold) which has every safeguard imaginable. There are no power issues in the house we rent. These units are definitely defective. The question is, seeing as how there are no visual defect, what else could cause this?

This is likely what happened:
1) You put inappropriate power supplies on the units, repeatedly.
2) The power supplies died.
3) On of them may have electrically damaged the S3 on its way out.
4) You put an appropriate power supply on the unit, but after it had already been traumatised by 3 other exploding power supplies, it subsequently killed the 1000w.

None of those are primary issues with the S3s, so its up to BM what they decide to do for you.
member
Activity: 77
Merit: 10
January 18, 2015, 12:38:03 PM
#31
I find it pretty hard to believe that both units are bad...we bought 26 Antminer S3's and none of them had any power issues?  I would honestly also try powering it from a completely different power source-maybe your home has some power quality issues or something because this story sounds very strange.  Also I'm not sure why you would have kept buying new PSUs and blowing them up sequentially?!

Honestly I'd go test the one that didn't blow up your PSU hooked up to a different PSU that's on a completely different power line-like someone else's house or an office outlet or something because I honestly think there's something really wrong with the power in your home or something similar.  It's very rare for a modern PSU to actually physically blow up even if there's something horribly wrong with what it's connected to.

I agree this is hard to believe.
I did try taking it to a different local. And now I have a dead EVGA 1000w SuperNova G1 (80+gold) which has every safeguard imaginable. There are no power issues in the house we rent. These units are definitely defective. The question is, seeing as how there are no visual defect, what else could cause this?
legendary
Activity: 1652
Merit: 1067
Christian Antkow
January 18, 2015, 07:52:53 AM
#30
Okay. PM me on Tuesday/Wednesday with order details if you've still not heard anything.
This is exactly the problem. I'm waiting for Paypal order details... For almost a couple weeks now.

¯\(°_o)/¯

*hugs Bitmain*

EDIT: Also, Yoshi is speaking in Miami, which I imagine might be understandably hampering things.
hero member
Activity: 608
Merit: 500
January 18, 2015, 03:20:45 AM
#29
I find it pretty hard to believe that both units are bad...we bought 26 Antminer S3's and none of them had any power issues?  I would honestly also try powering it from a completely different power source-maybe your home has some power quality issues or something because this story sounds very strange.  Also I'm not sure why you would have kept buying new PSUs and blowing them up sequentially?!

Honestly I'd go test the one that didn't blow up your PSU hooked up to a different PSU that's on a completely different power line-like someone else's house or an office outlet or something because I honestly think there's something really wrong with the power in your home or something similar.  It's very rare for a modern PSU to actually physically blow up even if there's something horribly wrong with what it's connected to.
legendary
Activity: 1722
Merit: 1000
January 17, 2015, 06:48:07 PM
#28
Did you run the units all off of the same 12V rail.....?
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
January 17, 2015, 05:52:49 PM
#27
If we, as a consumer, have more money to spend, then we are obviously going to spend it somewhere.
Related, I've been trying to throw money at Bitmain for a Paypal purchase and have been getting the runaround for about a week  now Sad
Really don't know what's up with them lately Sad Possibly hammered with demand and other things behind the scenes ?
*shrugs*
What exactly are you trying to do, and what's going wrong? I'll sort you out.
Sent Yoshi a $30 coupon from my account to be applied towards a Paypal purchase on January 5th, have sent two follow up emails, and still waiting. Last email requesting a status update was sent January 15th with no reply so far.

Not cool. At all.

Guess I should have just purchased coins on Coinbase, and purchased that way via the official site. I would have had the miner by now... At least their website ordering system has never given me problems.

Okay. PM me on Tuesday/Wednesday with order details if you've still not heard anything.
legendary
Activity: 1652
Merit: 1067
Christian Antkow
January 17, 2015, 03:52:52 PM
#26
If we, as a consumer, have more money to spend, then we are obviously going to spend it somewhere.
Related, I've been trying to throw money at Bitmain for a Paypal purchase and have been getting the runaround for about a week  now Sad
Really don't know what's up with them lately Sad Possibly hammered with demand and other things behind the scenes ?
*shrugs*
What exactly are you trying to do, and what's going wrong? I'll sort you out.
Sent Yoshi a $30 coupon from my account to be applied towards a Paypal purchase on January 5th, have sent two follow up emails, and still waiting. Last email requesting a status update was sent January 15th with no reply so far.

Not cool. At all.

Guess I should have just purchased coins on Coinbase, and purchased that way via the official site. I would have had the miner by now... At least their website ordering system has never given me problems.
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
January 17, 2015, 11:49:27 AM
#25
If we, as a consumer, have more money to spend, then we are obviously going to spend it somewhere.

Related, I've been trying to throw money at Bitmain for a Paypal purchase and have been getting the runaround for about a week  now Sad

Really don't know what's up with them lately Sad Possibly hammered with demand and other things behind the scenes ?

*shrugs*

What exactly are you trying to do, and what's going wrong? I'll sort you out.
legendary
Activity: 1652
Merit: 1067
Christian Antkow
January 17, 2015, 10:28:37 AM
#24
If we, as a consumer, have more money to spend, then we are obviously going to spend it somewhere.

Related, I've been trying to throw money at Bitmain for a Paypal purchase and have been getting the runaround for about a week  now Sad

Really don't know what's up with them lately Sad Possibly hammered with demand and other things behind the scenes ?

*shrugs*
member
Activity: 77
Merit: 10
January 15, 2015, 05:37:45 PM
#23
But I have had days of extreme stupidity  with electrontics. A Marantz  monoblock amp comes to mind.  I thought the fuses were defective.
* Xian01 places his hand over his heart, as an audio nerd, in a moment of silence for the loss of a Marantz unit

I had it repaired cost some cash made a good deal turn pretty sour.

@ the op personally I do feel they owe you at least 1 working s-3 be persistent.   


 @ bitmaintech warranty can't you send him some kind of working device?

Thank you. But at over $500, I don't see one s3 cutting it. 2 is what I paid for. 1 s5 may get me back toward recovering what I've lost. I just wish they understood the way it works. If we, as a consumer, have more money to spend, then we are obviously going to spend it somewhere. I don't know, maybe in more investments? I've been up for over 32 hours, so I shouldn't even be on the computer right now. I can say this and then i will say goodnight. I do not hate on the big guys, and don't feel anyone else should either. I only hate on the people that effect me negatively.
member
Activity: 77
Merit: 10
January 15, 2015, 01:48:47 PM
#22
One S3 should run just fine even on the most weak shitty PSU. even if the PSU burns, the miner should be just fine, if the connectors are not melted. If there are melted connectors, then it's a bit different.

That's not true. On the way out a PSU won't necessarily stick to 12V as various internal things start turning to goop.

you are correct but  the op said he could run 3 100gh. r boxes  that is   about 375 watts.  so  I am thinking the first s-3 was a bad unit. remember he got the end of life s-3's .---------------------I base this on the assumption the op is telling the truth.

If he honestly thought that an S3 had blown up his perfectly good / adequate PSU, why would he put a further THREE PSUs on that unit as each subsequently fails? I don't think we're getting the full story.

Yes. You are getting the whole story. My biggest problem is patience. I have none. Old PSU could've been the problem. Or it was the machine. Like I've said elsewhere, I like to be optimistic. I can tell you now, beyond a shadow of a doubt Both of those miners were/are defective. As I said I quit tryin to save a few bucks and bought a 80+ gold. And after last night, I just don't know anymore. I hooked that psu up to my r-box, and this morning I am hashing at 3 G/s tops. Couldn't figure out what was going on, so I took all my gear over to my buddies house and did a process of elimination. And guess what I discovered. It wasn't software, it wasn't the miner, and it wasn't the cables. Only thing left was the brand new EVGA 1000. So, I should probably edit my first post to 5 PSUs. I'm just glad this one has a 5 year warranty. These things have cost me dearly.
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