Bitmain sends very bad devices as a repair device

Agozyen

sr. member

Activity: 672

Merit: 252

Until the end

Quote from: xxxABJxxx on March 22, 2018, 03:17:48 PM

In february I sent my Antminer D3, very good condition, to Bitmain for repair. Two boards were broken.

The miner was operated in a server cabinet. No dust and no moisture.

Today I got the alleged repair device back.

But that was not a new miner and not in the good condition as I gave him.

Everything is scratched and the heatsinks are corroded. The steel plate and the ventilation grille is also corroded to some extent.

I'm really upset. Since you give a good device and get a piece of scrap.

Who knows the conditions under which it was installed and how long it will last.

I hate Bitmain. They are cheaters.

Yup, they can't put all those fancy new replacement parts they have on whatever the fuck miner they are about to release next on us to out on your miner, I mean they already have your money.

You might be able to buy replacement parts though online. Good luck. Avoid Bitmain.

Nexillus

full member

Activity: 169

Merit: 100

Posts like this is why I am glad I never have gotten an ASIC from Bitmain.

HagssFIN

legendary

Activity: 2506

Merit: 1714

Electrical engineer. Mining since 2014.

Bitmain aftersales service quality sure varies a lot.

I have personally never had an issue when I have had an RMA case,
but lots and lots of people here at the forum have reported about bad service quality over the years.

At the moment it looks like the best aftersales service you can get among ASIC device manufacturers is from Canaan Creative.

mindtrip

legendary

Activity: 1168

Merit: 1009

I have had the same experience. I have even opened up new miners and found used parts inside a brand new miner welcome to the world of horrible customer service in ASIC manufacturers

Tidsdilatation

sr. member

Activity: 518

Merit: 250

What did you expect when you deal with Bitmain and Jihan Wu? They are knowned scammeds around this forum. Their warrent is a complete joke, 6 months?! That is why we need bring back GPU mining. Dont buy ASICs, you will lose money on it.

Prelude

legendary

Activity: 1596

Merit: 1000

Welcome to dealing with Shitmain.

leonix007

sr. member

Activity: 1008

Merit: 297

Grow with community

Quote from: xxxABJxxx on March 22, 2018, 03:17:48 PM

In february I sent my Antminer D3, very good condition, to Bitmain for repair. Two boards were broken.

The miner was operated in a server cabinet. No dust and no moisture.

Today I got the alleged repair device back.

But that was not a new miner and not in the good condition as I gave him.

Everything is scratched and the heatsinks are corroded. The steel plate and the ventilation grille is also corroded to some extent.

I'm really upset. Since you give a good device and get a piece of scrap.

Who knows the conditions under which it was installed and how long it will last.

I hate Bitmain. They are cheaters.

The moment you buy their products,

you already agreed on their horrible terms of services

they are well known for this type of activities

a risk embedded together with Bitmain product

xxxABJxxx

jr. member

Activity: 55

Merit: 15

In february I sent my Antminer D3, very good condition, to Bitmain for repair. Two boards were broken.

The miner was operated in a server cabinet. No dust and no moisture.

Today I got the alleged repair device back.

But that was not a new miner and not in the good condition as I gave him.

Everything is scratched and the heatsinks are corroded. The steel plate and the ventilation grille is also corroded to some extent.

I'm really upset. Since you give a good device and get a piece of scrap.

Who knows the conditions under which it was installed and how long it will last.

I hate Bitmain. They are cheaters.

Topic: Bitmain sends very bad devices as a repair device (Read 140 times)