they refund the same BTC/BCH paid or the same value ?
same btc\bch paid
Topic: bitmain wont refund for the orders they did not deliver (Read 454 times)
same btc\bch paid
anyone get their refund ?
please help me ,
i have placed cancel order on 29 november 2017, xiru replied on 5 december 2017 to wait patiently for 1-2 months for refund, its been 2.5 months and no reply from xiru . raised so many tickets but nothing happening . they have stolen my money.
please help if someone have got the refund. i am losing my patience now .
i have placed cancel order on 29 november 2017, xiru replied on 5 december 2017 to wait patiently for 1-2 months for refund, its been 2.5 months and no reply from xiru . raised so many tickets but nothing happening . they have stolen my money.
please help if someone have got the refund. i am losing my patience now .
PRO tips- JOIN A POOL AND ASK THE MOD TO HELP
you mean antpool?
i didnt understand how would that help.
they can help you in contacting the logistics ,
I got reply from Bitmain xiru again that it is pending with finance team and wait.
positive sign?
PRO tips- JOIN A POOL AND ASK THE MOD TO HELP
you mean antpool?
i didnt understand how would that help.
they can help you in contacting the logistics ,
PRO tips- JOIN A POOL AND ASK THE MOD TO HELP
you mean antpool?
i didnt understand how would that help.
PRO tips- JOIN A POOL AND ASK THE MOD TO HELP
I Want to know the update, but feels like i know it because i have been through the same .
they refund the same BTC/BCH paid or the same value ?
anybody know their customer care contact number 
?
?any update?
They stopped responding cases recently,
from January mid no case update from xiru.
Anybody facing same problem.?
loosing my patience...
hell ya.
from January mid no case update from xiru.
Anybody facing same problem.?
loosing my patience...
hell ya.
anybody know their customer care contact number ?
?
any updates 
[/quote]
Thanks.. I'm starting to lose my patience
Im even planning a trip to china
Its just strange that i have paid in July it's been six months
[/quote]
it doesn't matter when u paid. they are processing the refunds based on the date of refund request. and they do it in monthly batches.
[/quote]
thanks a lot for all the info
I have been asking for refund from mid october
still just getting those thanku for ur patience and thanku for ur consultant replies from xiru
check the date of asking refund in the required format again. i have confirmed news that all refunds have been processed, if the request date was earlier to 28th October.still just getting those thanku for ur patience and thanku for ur consultant replies from xiru
I have created ticket in october 2nd week
still receiving those same replies r they trying to scam ?
https://s18.postimg.org/3qsr0mwyx/11221.jpg
Can you also post the screenshot of the refund request of 2nd week of October. They have cleared all refunds till 28th Oct. I think your request may have been in the last week of October.
I just checked they ignored 2 of my tickets which r created on 14 October and have replied to the one which was created on 29th October
Thanks.. I'm starting to lose my patience
Im even planning a trip to china
Its just strange that i have paid in July it's been six months
I have been asking for refund from mid october
still just getting those thanku for ur patience and thanku for ur consultant replies from xiru
check the date of asking refund in the required format again. i have confirmed news that all refunds have been processed, if the request date was earlier to 28th October.still just getting those thanku for ur patience and thanku for ur consultant replies from xiru
I have created ticket in october 2nd week
still receiving those same replies r they trying to scam ?
https://s18.postimg.org/3qsr0mwyx/11221.jpg
Can you also post the screenshot of the refund request of 2nd week of October. They have cleared all refunds till 28th Oct. I think your request may have been in the last week of October.
I just checked they ignored 2 of my tickets which r created on 14 October and have replied to the one which was created on 29th October
Thanks.. I'm starting to lose my patience
Im even planning a trip to china
Its just strange that i have paid in July it's been six months
I have been asking for refund from mid october
still just getting those thanku for ur patience and thanku for ur consultant replies from xiru
check the date of asking refund in the required format again. i have confirmed news that all refunds have been processed, if the request date was earlier to 28th October.still just getting those thanku for ur patience and thanku for ur consultant replies from xiru
I have created ticket in october 2nd week
still receiving those same replies r they trying to scam ?
https://s18.postimg.org/3qsr0mwyx/11221.jpg
Can you also post the screenshot of the refund request of 2nd week of October. They have cleared all refunds till 28th Oct. I think your request may have been in the last week of October.
I just checked they ignored 2 of my tickets which r created on 14 October and have replied to the one which was created on 29th October
I have been asking for refund from mid october
still just getting those thanku for ur patience and thanku for ur consultant replies from xiru
check the date of asking refund in the required format again. i have confirmed news that all refunds have been processed, if the request date was earlier to 28th October.still just getting those thanku for ur patience and thanku for ur consultant replies from xiru
I have created ticket in october 2nd week
still receiving those same replies r they trying to scam ?
https://s18.postimg.org/3qsr0mwyx/11221.jpg
Can you also post the screenshot of the refund request of 2nd week of October. They have cleared all refunds till 28th Oct. I think your request may have been in the last week of October.
I just checked they ignored 2 of my tickets which r created on 14 October and have replied to the one which was created on 29th October
I have been asking for refund from mid october
still just getting those thanku for ur patience and thanku for ur consultant replies from xiru
check the date of asking refund in the required format again. i have confirmed news that all refunds have been processed, if the request date was earlier to 28th October.still just getting those thanku for ur patience and thanku for ur consultant replies from xiru
I have created ticket in october 2nd week
still receiving those same replies r they trying to scam ?
https://s18.postimg.org/3qsr0mwyx/11221.jpg
Can you also post the screenshot of the refund request of 2nd week of October. They have cleared all refunds till 28th Oct. I think your request may have been in the last week of October.
I have been asking for refund from mid october
still just getting those thanku for ur patience and thanku for ur consultant replies from xiru
check the date of asking refund in the required format again. i have confirmed news that all refunds have been processed, if the request date was earlier to 28th October.still just getting those thanku for ur patience and thanku for ur consultant replies from xiru
I have created ticket in october 2nd week
still receiving those same replies r they trying to scam ?
https://s18.postimg.org/3qsr0mwyx/11221.jpg
I have been asking for refund from mid october
still just getting those thanku for ur patience and thanku for ur consultant replies from xiru
check the date of asking refund in the required format again. i have confirmed news that all refunds have been processed, if the request date was earlier to 28th October. still just getting those thanku for ur patience and thanku for ur consultant replies from xiru
bitmain wont refund for the orders they did not deliver? Shipment will be arranged after order is fully paid Order cancellation/refund request won't be accepted once order is confirmed For bitcoin payment, please just follow the one provided in orderFor USD wire, the below account is our ONLY official account .
what are u talking abt ? just read everything
indian govt has banned bitmain miners
so bitmain did not ship the orders to india n taking more than 4-5 months to refund
still many of us haven't received our refund
bitmain wont refund for the orders they did not deliver? Shipment will be arranged after order is fully paid Order cancellation/refund request won't be accepted once order is confirmed For bitcoin payment, please just follow the one provided in orderFor USD wire, the below account is our ONLY official account .
I have been asking for refund from mid october
still just getting those thanku for ur patience and thanku for ur consultant replies from xiru
still just getting those thanku for ur patience and thanku for ur consultant replies from xiru
i got the refund few weeks ago as well.
AFAIK anyone who has asked for refund before 28 Oct have already received the refund, provided it was asked through a support ticket with subject something as "refund for india order". Xiru from their customer care takes care of the refund process. If your ticket does not get re-assigned to Xiru, refund will most likely not get processed because except for Xiru no one in the customer care knows anything about refund.
AFAIK anyone who has asked for refund before 28 Oct have already received the refund, provided it was asked through a support ticket with subject something as "refund for india order". Xiru from their customer care takes care of the refund process. If your ticket does not get re-assigned to Xiru, refund will most likely not get processed because except for Xiru no one in the customer care knows anything about refund.
one of my frnd got full refund 2 weeks ago
im still waiting for the same
im still waiting for the same
Bitmain loves to play games if we people as group approach them they will take us seriously
I do understand that the refund process is difficult for Bitmain. I'm 100% sure that they are going to refund, but we need to make the process faster.I thought exactly the same that all of us who have refunds pending should form a group and came searching on this forum and found this thread, please keep this thread updated and let's find more and more people who are in the same situation.
Also please post a chat.whatsapp.com group invite link here in case some one makes a WhatsApp group or any other kind of group.
Bitmain loves to play games if we people as group approach them they will take us seriously
Bitmain is sure trying to steal our money in which city u r in can we make a group in what's app or in slack with all the indian people who haven't bring refunded by the bitmain
Hey I am in the same situation as you....I am from india and ordered 2 antminers d3 in august for november batch and applies for refund...they are doing the same thing to me....saying please wait patiently for some time and whatnot.
I dont know what to do my self cuz I paid 0.88 btc to them when it was $3000 per btc and now btc is $14000 so i want my original btc back.
Worst case scenario is I think we have to go to china and get btc back in their office as someone did the same and they got the money back.
Check it out.
https://bitcointalksearch.org/topic/m.25595389
Anyone else seeing this post please help us in our situation with any advice.
Thank you.
I dont know what to do my self cuz I paid 0.88 btc to them when it was $3000 per btc and now btc is $14000 so i want my original btc back.
Worst case scenario is I think we have to go to china and get btc back in their office as someone did the same and they got the money back.
Check it out.
https://bitcointalksearch.org/topic/m.25595389
Anyone else seeing this post please help us in our situation with any advice.
Thank you.
I placed order in august for the L3+ september batch
due to the indian custom issue bitmain didnot ship the order
I have created ticket since september and r just playing games every time im asking for a refund
plzz can any1 of u help solving this issue ? as now im losing my patience.
thanks
due to the indian custom issue bitmain didnot ship the order
I have created ticket since september and r just playing games every time im asking for a refund
plzz can any1 of u help solving this issue ? as now im losing my patience.
thanks
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