Topic: bitni.com (Read 101 times)

Thanks everyone! This issue has now been sorted out (at least regarding bitni.com).

While the admin of bitni.com was rather slow to react, he did help me and eventually provided me with the proof of payment. Turned out that the party who was supposed to receive this payment ( https://shitcoins.club/ ) had an issue in their payment receiving software and did not credit the payment to me. While they had actually received the funds they refused to help me unless I provide them with a link to the block explorer showing that my transaction has been confirmed. Thanks to the proof of payment I received from the admin of bitni.com I am now able to give shitcoins.club the link to the block explorer as demanded.

So, what we learned from all this... Bitni.com provides a rather mediocre service, which by itself fails to provide the user with the critical information such as a proof of payment. In case of problems there is not much the customer can do other than to contact the slow-reacting administrator of the service. As for shitcoins.club, they should have been able to verify my payment on their own, knowing the payment amount, approximate date and the receiving address. They chose to demand the payment proof from me instead, which was highly complicated due to the fact that the payment originated from an exchange and BEAM tokens have privacy features that make solely address based queries impossible for third parties. Whether shitcoins.club is hoping to keep the money for themselves in case I fail to provide them with the proof or whether they are just lazy and incompetent is currently unknown as I am still waiting for the funds to be credited.

It is best to avoid platforms that are new, have no ratings, or even have positive reviews suggesting they are false.
There are many platforms that have enough money to compete with your service and not to defraud you for the first time because they may deceive you later. So do not trust and do not underestimate your caution.

Thanks for the reddit thread link. I tried to search myself too but didn't find anything except that same old Chinese bitcointalk thread.

I made the (~2000$) transaction yesterday and it didn't go through. Sent e-mails to all 3 support e-mail addresses and haven't got a reply in 4 hours. They clearly use deceptive marketing regarding the "24/7 support".

I will give them a couple of days to reply before jumping into conclusions.

edit:

Got the reply from the administrator. He said he is investigating the issue now.

Never heard about this exchange but there is someone here on the forum mention this domain under Bitcoin mixer list in Chinese section.

- https://bitcointalksearch.org/topic/m.54706421

And then found this from reddit below.
- https://www.reddit.com/r/Monero/comments/iirl1m/should_i_trust_bitni/

According to him, he tested it then it works but for me, it shouldn't be trust because the domain is dead for a long time(aged domain), and someone claim it as a new owner of that domain.
Already checked them on the wayback machine it wasn't exchanges before so for me I couldn't trust this domain.

If I were you much better to stayaway from this exchange if you don't want to be scam.

Does anyone know if bitni.com is trustworthy?

It says on the page "Need Help? Expert 24/7 support is ready to assist you."

But I haven't received an answer to my question.