Bitpanda stole my money today!!!! | Bitcointalksearch.org

OmegaStarScream

staff

Activity: 3500

Merit: 6152

Quote from: Lambis on January 06, 2020, 04:21:24 PM

My total portfolio from Bitpanda is emptied, no answers from "support".
What choices I have?

It's very unlikely that your account got emptied without any traces. Check your transaction history, if you find that funds got withdrawn to an address that you don't control, then you might have been hacked.

If you're sure that it wasn't the case, then here is the fastest way to get a response from them:

1. Write in their announcement thread as suggested above.
2. P.M TwinWinNerD (he's their representative) and link him to your post in their topic.

Make sure to explain the situation with as many details as possible in your first post to avoid any delays.

Dalmar

hero member

Activity: 1106

Merit: 500

Life is short, practice empathy in your life

The panic doesn't work in such situations, I suggest to keep touch with the Bitpanda social media accounts.
Write your experience on the crypto forums and Trustpilot.
Check your email history and try to find the withdrawal-related content as proof.
If you are not from EEA countries, there is no way to confirm the identity of Bitpanda users without a manual check. Their automatic KYC system is only accessible by Europan customers,AFAIK.

joniboini

legendary

Activity: 2170

Merit: 1789

Either:
1. Post scam accusations, make a flag, request support from DT members.
2. Sue them.
3. Spam their social media channel with your problem so they'll take notice (unless they deliberately ignore it) or more people become aware of your case.

BitMaxz

legendary

Activity: 3514

Merit: 3253

Happy New year 🤗

I never heard this site before.
Are you sure that you didn't break any rules?

I found some thread that Bitpanda stole 1500 euro from here https://bitcointalksearch.org/topic/bitpandacom-steal-1500-euro-from-me-5090176
It seems some people here on the forum use their service without any issue.

Better try to post your problem from their announcement thread here https://bitcointalksearch.org/topic/ann-wwwbitpandacom-buysell-ethbtc-with-visa-mastercard-neteller-skrill-878727

If no update from them after one week start to make a scam accusation to warn the others.

Lambis

newbie

Activity: 1

Merit: 0

My total portfolio from Bitpanda is emptied, no answers from "support".
What choices I have?

Topic: Bitpanda stole my money today!!!! (Read 189 times)