Topic: Bitpay issues (Read 1119 times)
Update: Bitpay did not contact me but the purchases were just fulfilled. All's well that ends well, I guess.
I attempted to buy 2 gift cards on Gyft via Bitpay last night, and paid for them. The transactions were shown on the blockchain and had one confirmation each prior to the invoices expiring. So I've paid and not received anything.
I emailed Gyft and Bitpay all the pertinent information 12 hours ago and have not heard back. Does anyone have any input regarding how long this should take to get resolved? Or if I will have problems recovering my money / gift cards?
(edit: Gyft just got back to me and said they just see the expired invoices and that I need to deal with Bitpay directly)
There is this account here for Bitpay -- https://bitcointalksearch.org/user/bitpay-business-solutions-31293 -- but it has not been online in 5 days, so I guess I won't bother with that.
I'd done this through Bitpay once with no problems before -- as soon as the payment was seen on the blockchain, my purchase was fulfilled. This certainly makes me hesitant to use Bitpay vendors again.
I emailed Gyft and Bitpay all the pertinent information 12 hours ago and have not heard back. Does anyone have any input regarding how long this should take to get resolved? Or if I will have problems recovering my money / gift cards?
(edit: Gyft just got back to me and said they just see the expired invoices and that I need to deal with Bitpay directly)
There is this account here for Bitpay -- https://bitcointalksearch.org/user/bitpay-business-solutions-31293 -- but it has not been online in 5 days, so I guess I won't bother with that.
I'd done this through Bitpay once with no problems before -- as soon as the payment was seen on the blockchain, my purchase was fulfilled. This certainly makes me hesitant to use Bitpay vendors again.
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