Topic: Bitpay sells stolen Amazon gift cards? (Read 338 times)

I have used the bitrefill company before, however, I stopped using it due to the same problem, since I heard several people who were blocking their accounts and that is why I switched to bitpay, since I consider it a more serious company.

I have also heard that the invoice given by bitrefill, nobody who I have heard amazon has accepted it, which gives me many doubts about the origin of their gift card, even bitrefill customer service does not solve much, it is what I have been told.

Hello, I am going to tell about my experience with the bitpay service, because I also suffered a blockage of my Amazon account, but I was able to recover it.


I had previously used the bitpay platform and had not had any problem, then when I decided to load an amount of $ 600 in my account, the problem began there, since Amazon canceled the orders, this was the email that arrived that day.





However, they did not block my account initially, I contacted the customer service center by phone and they told me that it was an error in the security system, that there was no problem with the gc, I will also accept that I had a lot of product in the cart, which is not recommended.

Then after a few hours, I place my order again, it was processed without any inconvenience, however, the next few days I need to buy something valued at about $ 35, and say again recharge my Amazon account, when I went to pay, my account was blocked instantly, only with that gc of 35 $ at least, it was not with the previous amount or it gives me something xd

I contact the customer service center by phone again, in which it does not give me much help, it tells me to fill out the unlocking form of the Amazon account, which I fill out later and it tells me that information is missing, since it did not recognize me the bitpay bill it seems.

In that I contact the bitpay support, after several messages he tells me that there should be no problem, that his gift card is authorized, in which he gives me an email from some high position of Amazon, which I write.



and I received the following response, in which indeed, it told me that the bitpay gift card is legitimate, in which there should not be any problem with the account, that however I will contact the amazon support to solve said problem.



After this, and something worried about my account, since I have been an amazon customer since 2017, the first thing was to bother the amazon support every 72 hours for almost 1 month to see what happened with my case, since it did not help me much, The only thing I did was to rescue my case only, the other thing I did was send the invoice support to the following emails [email protected] and in my case because I speak Spanish to [email protected] and then several weeks I received another email telling me that my orders were canceled, which seemed strange to me, because my account was still blocked



after continuing to call for several weeks and already canceled, I decided to send a last email in which I sent my billing address and the invoices for the bitpay gift card and the same and after several at last they unlocked my account



but not everything was solved, since amazon left my account at $ 0 after unlocking, which I contacted amazon support again, and I lost another month to get my money back in gc


In summary, solving this problem with my account I lost 2 months, but the whole problem seems to have been a security problem, however here I will leave some recommendations that I think can help to avoid the blockade

• do not use a new amazon account to enter a gift card without having a credit card, amazon will block it instantly after paying
• do not add much product to cart, do not buy highly valued product + 1000 $ with gift card, only buy with credit card
• When you create the gift card from bitpay, wait for 2 confirmations, do not spend it instantly, because or else the gift card has no fund and Amazon will give you a block
• do not always use gift card balance to pay, as it is not frowned upon by amazon, make purchases once in a while with your credit card
• avoid redeeming gift card on device that had not started section before instantly, amazon will believe that you are an intruder and will block you for unusual activity

and well that has been my experience with bitpay, currently I have continued using it and I have not had any more inconvenience

Well, actually Bitpay is not selling Amazon gift cards cheap, the situation is quite the opposite.

Thank you all for taking an interest in the topic. I noticed a small legal dispute but will address it a bit later. Friends, it's 2021, for as long as you not using illegal money, you are well protected as a buyer by the Law. I'm actually a legal counselor myself but would like to hear more from Bitpay support on how they see the situation before commenting ongoing dispute here.

Also, I have noticed few repeated wrong statements from users on this topic and decided to update my post giving correct answers:


5. Is Bitpay selling Amazon Gift cards cheap? No, as it's usually the case with gift cards from official merchants, u pay around 105$ per 100$ Amazon gift card on Bitpay. It was yet another reason I believed those were 100% genuine legal gift cards.

6. Is Bitpay an authorized Amazon gift card seller? Well, at least their advertisement on Facebook, Youtube, Twitter etc claims so.

7. Who sells Amazon gif cards via Bitpay? Contrary to the popular belief, Bitpay (as can be proved in legal information they provide in a small text we sign) is not using any third-party sellers when it comes to Amazon Gift cards. Bitpay is a direct seller of Amazon gift cards.

There are a lot of things that you can but you choose another way to avoid something unwanted and in this case, maybe this user doesn't want to use his/her credit card or has money in bitcoins and want to purchase via it.

Two months ago I bought the rice cooker from Amazon and the box was damaged/opened, missing some important parts too. I haven't requested return/refund from Amazon for years and even in past, they refunded me without even sending the actual item. But right now, I decided to talk with their Customer Support in live chat and this man was telling to me that I can't return an item because it's missing some parts (ignores the fact that mistake is made from their side, I received it originally as I described above) and I am not eligible for return. I don't know what to say, the man was probably Indian according to his name but this man had no idea about Amazon (I used chat because had other questions too).

I thought and still think that their customer support is the best but hope the same won't happen (eBay's customer support just sucks).

I have seen a lot of complaints with gift cards and heavy discount means that something is not very clear and this is why it's always better avoid to buy these items with heavy discounts.
btw, I am curios, how Amazon is aware about these gift cards are traded in a third party website?
blacklisted username?

I will update this topic and gonna add a bit of clarification on February 24-25.

I would advise anyone interested to bookmark this topic since I'm going to post updates here till the issue is resolved.

A discount of more than 20% has too high of a likelihood of being some sort of a scam.


If they fulfilled their obligation by delivering a GC that wasn't fraudulently acquired and the problem rests solely with Amazon, why would they be liable? An argument could be made that they could warn people in a similar fashion to Bitrefill, but it doesn't even seem that OP did anything that usually tends to get mentioned among the typical red flag actions (fresh account, VPN, etc.), unless he's lying or missed something.

I don't think it's very likely that it's actually a stolen card.

Chances are that Amazon has somehow linked your GC to Bitpay, and that is the precise issue.

As BitMaxz has pointed out, Amazon forbids unauthorised reselling. This is why trading GCs in general, regardless of platform and regardless of whether or not a gift card is carded is inherently risky. If I was taking on this big of a risk, I definitely wouldn't get my GCs from Bitpay at near spot price. I would demand at least a 20-30% premium on my coins.

But anyhow, Bitpay should be liable to refund you or replace the GC at the very least. Keep us in the loop.

Why do you want to use gift cards,when you are buying stuff from Amazon using your debit card?
Are you buying those gift cards at a discounted price?
I don't have a Bitpay account,but when I'm browsing their website,I can see that they have a so called Merchant directory,when various sellers can sell stuff.So it seems the Bitpay aren't directly selling stolen gift cards,they are using the services of third parties,which are selling such gift cards.
Anyways,the crypto/gift card market has always been really scam-friendly.Just look at all the gift card buyers and sellers on Paxful.How can they offer 40% discounts on a gift card?Seems too good to be true.

Yes, you have to keep pestering them until they probably figure a scammer wouldn't have bothered this long. Bitrefill have also given similar advice. But a year and a half to resolve the issue Amazon themselves have created is a lot longer than I've ever heard.

I had a similar accident on the Amazon Prime Gift membership. My account got locked the day I was expecting the shipping from the seller. They told me that I would never be able to use Amazon's website, my address and everything accosiated with me was banned. I explained them the situation, at first they didn't take care of it but after a lot of attempts, they seriously took my case and finally I am freely using my Amazon account.

Their customer supports are great, always message you on time. You should try active communication with them. If I remember correctly, you can still reach them in live chat but more serious conversations goes via email.

When my account was locked, I still had access on some features, I was even able to see the item that I ordered but every functionality dissappeared time to time in some login.

bullrun2020bro, My account is around 10 years old, I mostly paid via debit card in the past, made a lot of purchases throughout the years. Thus, at least a few debit cards (debit cards on my name, cards that work for years, nothing fishy, no 1-day cards used) are added to my Amazon account.

Haven't used VPN, however, I'm not from the USA, I'm from Europe.
Nevertheless, I have a real address, real name et cetera written in my account on Amazon.

@LeGaulois is absolutely right. I've seen several posts on Telegram where people complained that their Amazon account was suspended after they used a Amazon gift card they bought on Bitrefill. But in almost all cases, the suspension of their Amazon account had nothing to do with Bitrefill as a company. Rather, it was because Amazon had found irregularities in customers' accounts. If a user tries to redeem gift cards on a blank Amazon account, it is very likely that the account will be frozen sooner or later. My personal advice is that you should only use gift cards on an Amazon account that either already has a bank account or credit card added to it. Beyond that, I would not use a VPN.

I really appreciate that Bitrefill added several disclaimer concerning Amazon gift cards on their website, e.g. here:



Source: https://www.bitrefill.com/buy/amazon-uk/?hl=en

Hopefully, this will help to ensure that there are fewer problems in this regard in the future.

It doesn't really work like that.

If it is against their rules, why Amazon allows their partners to sell gift cards to companies knowing it will be sold then? I repeat it's not an issue with Bitpay.
The companies do not buy the gift cards, they use an API. Even some neobanks and assurances (yes) sell gift cards. There are also thousands of rewarding sites using Amazon vouchers to reward their members.

I could also give the example of someone who posted here some months ago with the exact same problem after purchasing a gift card from Bitrefill.
Even Bitrefill warns people on its website with a message saying something like "Avoid using a gift card with an account without a debit card added or a brand new account".

If you google you will find so many stories with people suspended after using a voucher or a VCC on Amazon

This is a common issue on amazon even you didn't buy the gift card from illegal activities it still against their rules. I hope that you read their terms and condition before you buy a gift card from Bitpay. The only issue here Bitpay doesn't inform you about Amazon TOS.

Look at this response from amazon.



So it means they don't allow to transfer them to someone only who bought the gift card can spend it. So I think this is Bitpay's fault and they should refund your money.

It's not a problem with the company selling you a stolen gift card. It's a problem that occurs often with Amazon when you try to buy something with a high value and pay it with a voucher code. It's something well know.

To be honest, Bitpay won't be able to help you much since they use a 3rd party and have no control over Amazon and no contact with it.
At best, they may refund the GC but I doubt it will happen since from their side it has been sold correctly without incident (the use is something else)

With this kind of problem, it's a nightmare to deal with Amazon to resolve such an issue. It had taken me a year and a half by acting with the role of an imbecile

Post updated on February 25, information added.

Hello,

Since I haven't found much information regarding this issue with Bitpay, let me share it here so that other users may find it. I will also update this topic with any news regarding the issue and in case Bitpay support team will be able to help me.

Some time ago I googled that Bitpay is the only trustworthy service to directly buy Amazon gift cards. Add to that how far they progressed over the years and added a lot of new features such as the possibility to pay for Microsoft products directly, the verification process, and well - I got convinced it's a 100% reliable company.

I successfully bought 4 Amazon gift cards from Bitpay throughout January 1-3 and claimed them on Amazon.
However, few days ago, when trying to buy photo camera on Amazon using those gift cards the order was immediately canceled by Amazon and MY ACCOUNT ON AMAZON GOT BANNED.

This is a message I got from Amazon:


1. Have I bought gift cards from somewhere else?: Yes, I bought it few times in Amazon store to claim free $, aside from that - only Bitpay.

1. State of my Amazon account: I never used my Amazon account for illegal activities, it has my real correct credentials, billing information et cetera. I used it for as long as I remember and had no problems in the past at all when I paid with my debit cards in Amazon store.
Last purchase was made on Black Friday 2021 where I bought few items overall worth 180$, I never and would never have used this account for money laundering or anything like that.

2. State of my Bitpay wallet account: It's verified, was verified before I bought 4 Amazon gift cards. I have never been a fan of illegal activities, thus it wasn't a problem to complete the verification process required by Bitpay and to send them my documents.

3. Source of Bitcoin used to pay for those gift cards: is completely legal, no shade activities or even mining was involved. I can prove where they came from by a legal company since funds were the result of a longstanding claim and all papers are in order.

4. My credentials on Amazon and Bitpay: are the same, no shade games are involved here.


5. Is Bitpay selling Amazon Gift cards cheap? No, as it's usually the case with gift cards from official merchants, u pay around 105$ per 100$ Amazon gift card on Bitpay. It was yet another reason I believed those were 100% genuine legal gift cards.

6. Is Bitpay an authorized Amazon gift card seller? Well, at least their advertisement on Facebook, Youtube, Twitter etc claims so.

7. Who sells Amazon gif cards via Bitpay? Contrary to the popular belief, Bitpay (as can be proved in legal information they provide in a small text we sign) is not using any third-party sellers when it comes to Amazon Gift cards. Bitpay is a direct seller of Amazon gift cards.



I already contacted Amazon support team, however, my account remains banned. Right now I'm still waiting for help from Bitpay, but unless the issue is resolved and at least spent Bitcoin cash is returned back - I will have this topic opened to warn other people of such grave danger.

If anyone by any chance ever faced this issue - please let me know. In case it will not get resolved by Bitpay support team - claim will be sent to appropriate authorities in the USA, thus I can help you to resolve the same problem too.