Author

Topic: bitpay wallet syncing (Read 117 times)

legendary
Activity: 1652
Merit: 1483
September 02, 2019, 08:09:14 PM
#3
If your receiving transaction is stuck I think you need to contact the support about this they will fix this by refreshing your account.

Their network sync status is operational according to this https://status.bitpay.com/ so the problem might be a bug.

i eventually found this support page which explained how to clear the wallet's cache. apparently that prompts the wallet to re-sync with bitpay's servers. it worked for my issue.
legendary
Activity: 3472
Merit: 3217
Playbet.io - Crypto Casino and Sportsbook
September 02, 2019, 06:26:20 PM
#2
No, they don't have the same feature as Electrum.

If your receiving transaction is stuck I think you need to contact the support about this they will fix this by refreshing your account.

Their network sync status is operational according to this https://status.bitpay.com/ so the problem might be a bug.
legendary
Activity: 1652
Merit: 1483
September 02, 2019, 05:41:51 PM
#1
is there a way to troubleshoot syncing problems in the bitpay wallet? it's not like electrum where you can choose which servers to connect to. i sent a payment with 6 confirmations and it's still stuck in the "confirming" state so i can't spend the output.
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