I have joined Bitsler for a long time, I lost to it a lot of money. When I won it did not let me withdraw and deduct all my winnings, I withdraw money from 2 accounts but it pending a whole day. I worry and create another account to transfer to the viewer to see where the error is, but it has taken all my deductions. He said he would return me the part I sent and subtract my winnings. But my account loses, it does not refund the part I sent. I lost a lot and got some but they cheated on me. Until I say the reason, it forbids me to play and subtract my addition. I have evidence and talk to it. I think I'm lost. I'm tired of it. win not eat, lost all.
I also knew that bitsler don't allow multiple accounts.So it's completely your fault to join with 2 accounts and get into trouble.But i saw the admin is kind enough to give you some amount you lost.You should be grateful to him.
And i really don't know that bitsler admin use Telegram for support.May be it's true that Yahoo said this is only for VIP players.