Topic: Bitstamp Closed my account and took 10% (Read 1406 times)
I sent them US Dollars to the bitstamp account which is in US Dollars. There was a note in the wire transfer about a 1.2046 Euro/Dollar conversion, which is absurdly low.
seems high but are you reading the same currency? maybe they are displaying a different currency than the one you sent them
I just wanted to give a heads up on a bitstamp issue I had.
I opened an account and wired $15,000 to them. Because I can do wire transfers from my business account for $15 and over the internet I wired the money from that account, rather than my personal account.
Because it was a business account they asked for the KYC documentation before my account would be credited. I didn't foresee it being an issue. I provided the documentation but I didn't have a satisfactory reason to invest in bitcoin so they elected to close my account and return the funds minus wire transfer fees. That was fine with me as BTC-e is cheaper.
3 weeks later $13,488.29 was returned by bitstamp. I asked for an explanation for the "fees" and haven't received a response.
Are you sending in USD or foreign currency?
"but I didn't have a satisfactory reason to invest in bitcoin"
What is this? Do you have to explain to bitstamp why you invest in bitcoin?
And what it would be a satisfactory reason?
"I want to become rich when bitcoin hit $100000". Is this ok for bitstamp?
Even you wired from your personal account, KYC is still needed.
I just wanted to give a heads up on a bitstamp issue I had.
I opened an account and wired $15,000 to them. Because I can do wire transfers from my business account for $15 and over the internet I wired the money from that account, rather than my personal account.
Because it was a business account they asked for the KYC documentation before my account would be credited. I didn't foresee it being an issue. I provided the documentation but I didn't have a satisfactory reason to invest in bitcoin so they elected to close my account and return the funds minus wire transfer fees. That was fine with me as BTC-e is cheaper.
3 weeks later $13,488.29 was returned by bitstamp. I asked for an explanation for the "fees" and haven't received a response.
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