My deposit has been wired 16 days ago and still has not hit my bitstamp account.
Get verified.
Wire money.
7 days later, open a support ticket.
5 days later, get a reply asking for more personal information.
I reply in hours with passport and answers to questions about How did you learn about Bitcoin? / What is the purpose of your trading on Bitstamp?, etc...
4 days later, still no response.
It has been 16 days since I have done the wire transfer... I am SERIOUSLY concerned.
Topic: Bitstamp - funds not deposited, no response from support - what next? (Read 647 times)
December 06, 2013, 10:28:14 AM
November 29, 2013, 08:09:55 AM
Well i would've waited till monday and then i whould 've send them another support ticket in monday.
November 29, 2013, 07:41:34 AM
Wire transfer to bitstamp on 11/20 with a support ticket opened 11/27. Not deposited, no response from support. This is the first time I have dealt with bitstamp. Triple checked every detail & number for accuracy and my bank assured me on 11/27 that it has been sent.
What is the next step?
What is the next step?
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