Topic: BitStamp lost my $6000? (Read 1576 times)
did it resolve?
Bitstamp is serious, unlike mt.gox, even if it is delayed, you will always get your money 
Please give me an example of someone who "never received his money" using Gox.
Bitstamp is serious, unlike mt.gox, even if it is delayed, you will always get your money
GOod to hear your problem was resolved. maybe it is time to move the thread :-)
Welcome to the club.
Almost same amount and almost identical dates.
UPDATE: Case is resovled and the amount has been successfully credited.
Almost same amount and almost identical dates.
UPDATE: Case is resovled and the amount has been successfully credited.
bitstamp got shutdown.
bitstamp must do all this quickly its a big money and they have to care about their customer and its better in this tuff competion time
bitstamp got shutdown.
I suspect this is an effort of paid anti-commercial. Just my opinion though... 
Wrong section. I believe the marketplace is for buying/selling only. Use marketplace discussions.
UPDATE: 5 Minutes after posting this the money was confirmed to my account.
I deposited Euro4500 (approx $6000) to BitStamp via European SEPA transfer on Friday 9th August. From past experience this money should have arrived in my account by Tuesday 13th. The money was definitely sent to the correct bank account with the correct reference because they are setup as a regular payee in my online banking.
To cut a long story short, BitStamp said they wanted to verify my ID before they could credit the money, even though I was below their stated daily deposit amounts, so I provided this by Wednesday 14th.
On Thursday 15th they said that my ID was all OK, and the money would be credited on Friday, or at the very latest on Monday.
It wasn't in my BitStamp account by Monday 19th, so on Monday afternoon I sent off proof from my bank (Natwest) that the SEPA transfer had been sent.
We are now on Wednesday 21st and I'm still $6,000 out of pocket?! I've contacted their support several times, talking to different members of staff, but they really don't seem interested in finding the missing money - they've said they will get around to it soon and keep suggesting that it hasn't arrived.
Anyone else had these kind of problems with BitStamp??
I deposited Euro4500 (approx $6000) to BitStamp via European SEPA transfer on Friday 9th August. From past experience this money should have arrived in my account by Tuesday 13th. The money was definitely sent to the correct bank account with the correct reference because they are setup as a regular payee in my online banking.
To cut a long story short, BitStamp said they wanted to verify my ID before they could credit the money, even though I was below their stated daily deposit amounts, so I provided this by Wednesday 14th.
On Thursday 15th they said that my ID was all OK, and the money would be credited on Friday, or at the very latest on Monday.
It wasn't in my BitStamp account by Monday 19th, so on Monday afternoon I sent off proof from my bank (Natwest) that the SEPA transfer had been sent.
We are now on Wednesday 21st and I'm still $6,000 out of pocket?! I've contacted their support several times, talking to different members of staff, but they really don't seem interested in finding the missing money - they've said they will get around to it soon and keep suggesting that it hasn't arrived.
Anyone else had these kind of problems with BitStamp??
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