Topic: Bitstamp support on weekends? (Read 632 times)
finally got a response on monday, sent in the required ino, now waiting for what i hope to be the final response.
They are slow but usually come through
Not aware that they are under-manned on weekends specifically
Not aware that they are under-manned on weekends specifically
Hey everyone, I made a withdraw request Thursday night and Friday morning woke up to an email from bitstamp support requesting additional information despite my being verified. I have to assume its just based on trade volume, but that's besides the point.
My actual question revolves around the fact that since I replied 2 hours after getting the email, I haven't heard back from the support team yet, and I was just wondering if they worked weekend hours or if I shouldn't expect a response before Monday?
Kindly let me know so I can plan accordingly. Thanks guys.
My actual question revolves around the fact that since I replied 2 hours after getting the email, I haven't heard back from the support team yet, and I was just wondering if they worked weekend hours or if I shouldn't expect a response before Monday?
Kindly let me know so I can plan accordingly. Thanks guys.
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