Author

Topic: Bitstamp support taking over 3 days to reply (Verify account) (Read 936 times)

sr. member
Activity: 406
Merit: 250
Quote
Do they have a phone number?

no just contact them by support and wait for your reply they are taking too much time and pissing customers for there dumb work
member
Activity: 70
Merit: 10
It was same for me, waiting for a first response. But second one to same problem was kinda fast.
hero member
Activity: 672
Merit: 500
Yep. 4 days inbetween ticket response, verification got denied eventhough I met all standards, they just copy pasted the guidelines in my face and did nothing else. It'll take ages this way and I can't move my BTC or fiat.
legendary
Activity: 952
Merit: 1000
I'm trying to get my account verified for several weeks now, I'm sending support tickets and they take 3 days to answer.
Anyone else with the same problem/delays?
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