Bittrex: Cannot login - Nothing from support for two weeks

jackhdt

sr. member

Activity: 476

Merit: 256

Quote from: MajorIncline on September 20, 2017, 01:37:32 AM

Like I said in the thread title, no response from Bittrex support for over two weeks now.

And yes, logging in from different computers or IP's doesn't help. It's some bug in their server software apparently, which my account triggered for some reason.

It seems to be a bigger issue, since they have an article on how to solve it. The problem is that those solutions do not work.

sorry I don't see the title
only the only way is to continue to send their support ticket response time. Wish you soon get a response

MajorIncline

newbie

Activity: 4

Merit: 0

Like I said in the thread title, no response from Bittrex support for over two weeks now.

And yes, logging in from different computers or IP's doesn't help. It's some bug in their server software apparently, which my account triggered for some reason.

It seems to be a bigger issue, since they have an article on how to solve it. The problem is that those solutions do not work.

jackhdt

sr. member

Activity: 476

Merit: 256

I logged into normal bittrex. you try to sign in with a different computer.
If you are unable to log on ,please send the tickets to the bittrex support
good luck

MajorIncline

newbie

Activity: 4

Merit: 0

Basically, I get a "Something went wrong" message or a "500 Error: Don't worry, it's not you, it's us". It started after I logged in for the first time. After that the session expired and I could not login again. Did anyone have the same issue?

They actually have an article for that problem, but the suggested solutions don't work (clearing cookies, trying VPN, different device/browser)

I already have some money in that account and it's ridiculous not being able to access it for two weeks already.

Topic: Bittrex: Cannot login - Nothing from support for two weeks (Read 262 times)