Bittrex Unable To Recover My 27k Coins

rapidleech

hero member

Activity: 756

Merit: 500

Quote from: chiznitz on December 08, 2017, 05:00:39 PM

Quote from: imteaz on December 08, 2017, 08:25:10 AM

Hi, I used my old tag/memo to send 27 thousand lumen to bittrex, but the deposit was missing last few days, and Bittrex saying they will not able to recover my coins.
But i just wondering this is the same tag/memo i used last week. how can there be a new tag/memo?

Now my $4000 worth coin lost. i saved all these coin last 3 months. now it's gone. really feeling bad & mad at myself. i should have double checked. So anyone out there, if you send coins, make sure you check your address as well as memo. it changes every time.

Addresses will never change at Bittrex. Please let me know your ticket number and I will take a look to make sure the agent gave you the proper response. If you did indeed send to a different memo then what is on your account, there will be no way to claim that deposit if the memo belongs to another user. If the memo does not belong to anyone, I will be able to work with you credit the coins.

Ryan @ Bittrex

hey you scammer
why you dont show up in your topic?

https://bitcointalk.org/index.php?topic=463202.new#new

forum95

newbie

Activity: 2

Merit: 0

Quote from: chiznitz on December 08, 2017, 05:00:39 PM

Quote from: imteaz on December 08, 2017, 08:25:10 AM

Hi, I used my old tag/memo to send 27 thousand lumen to bittrex, but the deposit was missing last few days, and Bittrex saying they will not able to recover my coins.
But i just wondering this is the same tag/memo i used last week. how can there be a new tag/memo?

Now my $4000 worth coin lost. i saved all these coin last 3 months. now it's gone. really feeling bad & mad at myself. i should have double checked. So anyone out there, if you send coins, make sure you check your address as well as memo. it changes every time.

Addresses will never change at Bittrex. Please let me know your ticket number and I will take a look to make sure the agent gave you the proper response. If you did indeed send to a different memo then what is on your account, there will be no way to claim that deposit if the memo belongs to another user. If the memo does not belong to anyone, I will be able to work with you credit the coins.

Ryan @ Bittrex

Hey Ryan, I sent you a PM regarding an issue similar to this.

Thank you

imteaz

full member

Activity: 532

Merit: 107

Quote from: chiznitz on December 08, 2017, 05:00:39 PM

Quote from: imteaz on December 08, 2017, 08:25:10 AM

Hi, I used my old tag/memo to send 27 thousand lumen to bittrex, but the deposit was missing last few days, and Bittrex saying they will not able to recover my coins.
But i just wondering this is the same tag/memo i used last week. how can there be a new tag/memo?

Now my $4000 worth coin lost. i saved all these coin last 3 months. now it's gone. really feeling bad & mad at myself. i should have double checked. So anyone out there, if you send coins, make sure you check your address as well as memo. it changes every time.

Addresses will never change at Bittrex. Please let me know your ticket number and I will take a look to make sure the agent gave you the proper response. If you did indeed send to a different memo then what is on your account, there will be no way to claim that deposit if the memo belongs to another user. If the memo does not belong to anyone, I will be able to work with you credit the coins.

Ryan @ Bittrex

Ahh i founddddddddddddddddd it!!! dont worry

chiznitz

hero member

Activity: 574

Merit: 500

Quote from: imteaz on December 08, 2017, 08:25:10 AM

Hi, I used my old tag/memo to send 27 thousand lumen to bittrex, but the deposit was missing last few days, and Bittrex saying they will not able to recover my coins.
But i just wondering this is the same tag/memo i used last week. how can there be a new tag/memo?

Now my $4000 worth coin lost. i saved all these coin last 3 months. now it's gone. really feeling bad & mad at myself. i should have double checked. So anyone out there, if you send coins, make sure you check your address as well as memo. it changes every time.

Addresses will never change at Bittrex. Please let me know your ticket number and I will take a look to make sure the agent gave you the proper response. If you did indeed send to a different memo then what is on your account, there will be no way to claim that deposit if the memo belongs to another user. If the memo does not belong to anyone, I will be able to work with you credit the coins.

Ryan @ Bittrex

imteaz

full member

Activity: 532

Merit: 107

Quote from: Fidemoga on December 08, 2017, 03:46:05 PM

Quote from: imteaz on December 08, 2017, 08:25:10 AM

Hi, I used my old tag/memo to send 27 thousand lumen to bittrex, but the deposit was missing last few days, and Bittrex saying they will not able to recover my coins.
But i just wondering this is the same tag/memo i used last week. how can there be a new tag/memo?

Now my $4000 worth coin lost. i saved all these coin last 3 months. now it's gone. really feeling bad & mad at myself. i should have double checked. So anyone out there, if you send coins, make sure you check your address as well as memo. it changes every time.

I researched a bit and found this link:
https://www.google.de/amp/s/amp.reddit.com/r/Stellar/comments/6gyuwb/help_sent_stellar_to_my_bittrex_account_without_a/
Go through the posts and you will find an answer from a user with similar situation. He even forgot to send with memo tag. He took a screenshot of his transactions and attached with support ticket to Bittrex. As he described, nothing was lot, because Bittrex deposited missing funds manually.

Problem is i used a memo/tag but it was my old one. they are saying you sent the payment to another memo, but that memo was mine.

Fidemoga

sr. member

Activity: 302

Merit: 250

Quote from: imteaz on December 08, 2017, 08:25:10 AM

Hi, I used my old tag/memo to send 27 thousand lumen to bittrex, but the deposit was missing last few days, and Bittrex saying they will not able to recover my coins.
But i just wondering this is the same tag/memo i used last week. how can there be a new tag/memo?

Now my $4000 worth coin lost. i saved all these coin last 3 months. now it's gone. really feeling bad & mad at myself. i should have double checked. So anyone out there, if you send coins, make sure you check your address as well as memo. it changes every time.

I researched a bit and found this link:
https://www.google.de/amp/s/amp.reddit.com/r/Stellar/comments/6gyuwb/help_sent_stellar_to_my_bittrex_account_without_a/
Go through the posts and you will find an answer from a user with similar situation. He even forgot to send with memo tag. He took a screenshot of his transactions and attached with support ticket to Bittrex. As he described, nothing was lost, because Bittrex deposited missing funds manually.

azioyon

newbie

Activity: 6

Merit: 0

they are scam, absolutely you lost your coins

imteaz

full member

Activity: 532

Merit: 107

Quote from: h0lybyte on December 08, 2017, 08:38:16 AM

Why should your coins be lost as easy as that? This is a weird experience i have ever seen. I assume adress changing is usual but previous address also remains valid for same account user. Though bittrex has many such issues where it fails to support their customer satisfactorily.
Bittrex is also not good in customer support, you should seek alternate wallet for your cryptos

That's exactly was my thought, 2 weeks old tag/memo i used to send deposit, was mine. how can it be someone else?

h0lybyte

hero member

Activity: 924

Merit: 511

Why should your coins be lost as easy as that? This is a weird experience i have ever seen. I assume adress changing is usual but previous address also remains valid for same account user. Though bittrex has many such issues where it fails to support their customer satisfactorily.
Bittrex is also not good in customer support, you should seek alternate wallet for your cryptos

imteaz

full member

Activity: 532

Merit: 107

Hi, I used my old tag/memo to send 27 thousand lumen to bittrex, but the deposit was missing last few days, and Bittrex saying they will not able to recover my coins.
But i just wondering this is the same tag/memo i used last week. how can there be a new tag/memo?

Now my $4000 worth coin lost. i saved all these coin last 3 months. now it's gone. really feeling bad & mad at myself. i should have double checked. So anyone out there, if you send coins, make sure you check your address as well as memo. it changes every time.

Topic: Bittrex Unable To Recover My 27k Coins (Read 252 times)