Hello there, everybody.
I'm sorry in advance if i've chosen the wrong thread to post my topic.
I recently got into trading and i've been told to start with a bittrex.com as my first trading website. Thing is, as soon as i decided to register i wanted to get fully verified so i won't face any further issues so i uploaded my IDs.
But apparently, automatic verification couldn't do its job so for my verification it now needed for someone to manually review my IDs and, as it said, usually takes around 7 days.
It's been 3 and a half weeks already, i havent heard a thing from support team, they ignore all my emails and i simply can't start trading.
I really hope you guys can help me sort things out, any help is appreciated.
Thanks in advance.
Is your account verified now or there is no news yet? There are so many accounts that are blocked recently that's why it is taking them long to verify. You can just e-mail them and follow-up. You can also send a message to their social media accounts like in twitter or in their slack. Some of those unverified accounts before are already verified but some take months and because of the influx of users, there is a lot of work may be for them to verify. Your choice is just to wait until they verify.
Im not depositing any funds now to Bittrex since I see lots of complaints about verified accounts that needs to resubmit ther ID's. Plus Basic Verification now needs to submit ID's to in able to make withdrawals unlike before that the only thing need is Mobile Number. Really sucks.
I like Bittrex before but because of this problem, I am considering transferring to another exchange that has good support. I saw some people who have enhanced account already but still their account were disabled and they are required again to submit documents.