Cash deposits are currently running on our site, however there have been some changes which may mean the blockchain integration isn't working smoothly - for now simply copy/paste your bitcoin address into our site.
Hey Gareth, thanks for the response! Unfortunately I can't get your site to work either. I get all the way through to where I put in my name, email and phone number, and then when I click "continue as guest" it gives me the message "We are experiencing problems with one of our partners, please try again later." It's given me this message every time I've tried for the past few days.
What browser are you using? I've been getting that same error in Chrome since yesterday, but Firefox works. Issues with Chrome have been mentioned in the BitInstant support thread (https://bitcointalk.org/index.php?topic=128314.7760) too.
I am using Chrome, so maybe that has something to do with it, though yesterday I also tried Firefox to the same effect. But now that I'm reading the BitInstant support thread, I'm hesitant to put any money in their hands at all....
I understand your hesitation. It looks like things are mostly back to normal for new orders, though. The backlog of messed up orders they're working through were all due to issues with a recent BitInstant upgrade.
This is true, we've had a hell of a lot of trouble with those orders placed when our new site first launched, but new orders are executing fine.
Hello Gareth my name is Johnny Mason. I made an order yesterday 06/18/2013 using zipzap and paid. I am still waiting to receive my bitcoins. Here are the details of the transfer still pending:
Transaction Details
Fee $13.96 Origin Local Cash Deposit (700k Locations)
Amt Paid $350.00 Origin Acct # N/A
Amt Recieved $336.04 Destination Bitcoin Wallet Address
Destination Acct # 14bYX8JufsG3h1ptxDgQ9DHp4nu3h9zmnp
Event Log
Date Event Type Event ID
06/19/13 07:32 New Order 70c8c448-0896-4c08-a86d-f9c952d2e36a
06/19/13 07:32 ZipZap Payment Received e4e166ee-06d0-4c65-9428-805b5e1a125b
Please see into this and send my BTC asap.
Thanks for your help.
Johnny Mason