Author

Topic: blockchain - lost 2 factor authentification (Read 632 times)

member
Activity: 70
Merit: 10
April 22, 2013, 09:42:56 AM
#3
I think the blockchain support is extremely slow. I find it strange why they decline, why have this function then?

Likely because of either you did not click confirm link in the two factor reset request email or a the correct secret phrase was not provided.

Please PM me your wallet details and I will check.


i hate to bump a old topic but i also lost my information for my account, i been trying to contact support for a week and i am a little bit panicking. could you help?
hero member
Activity: 910
Merit: 1005
I think the blockchain support is extremely slow. I find it strange why they decline, why have this function then?

Likely because of either you did not click confirm link in the two factor reset request email or a the correct secret phrase was not provided.

Please PM me your wallet details and I will check.
newbie
Activity: 20
Merit: 0
Hi. I made two wallets friday, put two factor authentification on and saturday my phone was stolen.
I did'nt make any backup, paperwallet or anything yet.
I filled the form about deactivating 2 factor authentification, so far i got declined on one of them.

I think the blockchain support is extremely slow. I find it strange why they decline, why have this function then?

I'm a bit confused on how to get access to my wallets again, any advise?
Thanks
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