Where do you live ?
Usually SMS 2FA Authentication have problem especially if it sends to outside US
The solution is use Google Authenticator / e-mail 2FA
Topic: Blockchain Wallet Two-Factor Authentication Problem? (Read 1189 times)
Usually some countries/service providers block international sms, maybe that's the problem you're facing, write to support to have your 2fa reset.
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Some three - four (?) months ago I tried out Two-Factor Authentication on two blockchain.info wallets I had, one was using SMS messaging the other was using Google Authenticator. I wanted to try them both and see which worked better for me.
In my case, neither worked well. Most times I tried to authenticate, it would not "work". And that was a real problem, because I travel (live here in the USA), and wanted to have access to BTC, even in Peru where I often go.
If I had trouble with Google Authenticator's code numbers expiring too fast here in the USA, I tried to imagine the problems I would have in Peru.......
So, I opened up another wallet and just use the second password option (via Settings then Password from the Home Page), which at least is a partial solution for more security.
Some three - four (?) months ago I tried out Two-Factor Authentication on two blockchain.info wallets I had, one was using SMS messaging the other was using Google Authenticator. I wanted to try them both and see which worked better for me.
In my case, neither worked well. Most times I tried to authenticate, it would not "work". And that was a real problem, because I travel (live here in the USA), and wanted to have access to BTC, even in Peru where I often go.
If I had trouble with Google Authenticator's code numbers expiring too fast here in the USA, I tried to imagine the problems I would have in Peru.......
So, I opened up another wallet and just use the second password option (via Settings then Password from the Home Page), which at least is a partial solution for more security.
Also does anybody know how long it takes for block chain support to contact you back.
I'm not getting my sms codes from Two-Factor Authentication for my wallet. I have been using the same number for a while now.
And it was was working this morning. I have tried to have it resent multiple times and nothing has gone through.
Does anybody have any knowledge or experience with this problem?
(Doesn't seem like I was hacked either, coins are still in wallet)
And it was was working this morning. I have tried to have it resent multiple times and nothing has gone through.
Does anybody have any knowledge or experience with this problem?
(Doesn't seem like I was hacked either, coins are still in wallet)
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