Author

Topic: Blockchain.info customer service won't reply! (Read 712 times)

sr. member
Activity: 266
Merit: 250
aka 7Strykes
When you created your wallet, you will have gotten an email with your wallet backup.  Check if you still have that email.

I totally forgot about that email! Thank you! I'll probably integrate it into Electrum. Do you or anyone else know of a reputable, secure webwallet service that includes 2 factor authentication of some sort?
...blockchain.info?  You should totally pay me for helping you!

I'm planning on moving AWAY from blockchain.info though. The problem I've had was with them. I'll actually PM you bout something payment related though.
hero member
Activity: 854
Merit: 1000
When you created your wallet, you will have gotten an email with your wallet backup.  Check if you still have that email.

I totally forgot about that email! Thank you! I'll probably integrate it into Electrum. Do you or anyone else know of a reputable, secure webwallet service that includes 2 factor authentication of some sort?
...blockchain.info?  You should totally pay me for helping you!
sr. member
Activity: 266
Merit: 250
aka 7Strykes
When you created your wallet, you will have gotten an email with your wallet backup.  Check if you still have that email.

I totally forgot about that email! Thank you! I'll probably integrate it into Electrum. Do you or anyone else know of a reputable, secure webwallet service that includes 2 factor authentication of some sort?
hero member
Activity: 854
Merit: 1000
When you created your wallet, you will have gotten an email with your wallet backup.  Check if you still have that email.
sr. member
Activity: 266
Merit: 250
aka 7Strykes
So I've been using GAuth for a while on my iPod to login to my blockchain.info account. My iPod was jailbroken, and I was customizing a tweak I installed and had to restore my iPod due to complications. When I restored (no backup was taken), I lost my GAuth verifications and am no longer able to login to Blockchain.info. I have sent a request to reset the two-factor verification, AND sent a ticket into their zendesk support system, and have not seen any response, and I have been checking the Spam folder on my email account. How should I go about retrieving my wallet files, as they have demonstrated that they will not communicate, and this has been going on for almost two weeks now.
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