Nope. Check again. June 2016, unless... unless you're from the future? Caught red-handed!
https://blog.blockchain.com/2016/06/16/support-team-tips-bitcoin-transactions-and-chargebacks/
It's not the first post (which you could have seen if you clicked the link noted by the article very clearly), and a better link to bookmark would be the whole category of the "Support Team Tips" instead of a single article. Here's the link to it:
https://blog.blockchain.com/category/tutorials-and-guides/support-team-tips
But either way, I don't see any incredibly useful information that isn't somewhat of common sense to a normal bitcoin user; however, I suppose I appreciate them writing the helpful blog posts for newbies.