blockchain.info wallet BIG probleme! CAN NOT SEND ANY AMOUNT EVEN WITH 10$ FEE!!

Potato Chips

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Quote from: Tyrantt on January 10, 2018, 06:14:39 AM

That's the problem I'm facing right now, I have about 10$ and can't do anything with them, can't send with any sat/b (works with 6 sat/b but surely that's not going through with the confirmations) I can't even send $0.3 on 10$ that I have right now.

So I just gave up on it and will probably let it pile up and export the wallet funds to some other wallet.

You can import it in another wallet using your recovery phrase and it won't cost you even a single satoshi but your wallet will be accessible on both sides (the original wallet where it comes from in this case blockchain.info and to the wallet you've imported it to). It should be fine as long as you're the only one who can access it though.

*If you're gonna go with electrum make sure to go with the latest version which is now at 3.0.5 and encrypt it with a strong password as there is some vulnerability found on the older versions which affected users who've got no password/weak password in their wallet.

Quote from: jean.f on January 07, 2018, 04:34:41 PM

no untill now nothing works .
and i didnt try the tip that the last user advised me to do because i personally think that it will not work because the probleme is on the blockchain network not the blockchain.info wallet ! 'i think .
please keep me posted .

If the problem is on the blockchain network then everyone regardless of which wallet they're using should be experiencing the same problem but from what I see, this problem only exist on blockchain.info users.

Tyrantt

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Need some spare btc for a new PC

That's the problem I'm facing right now, I have about 10$ and can't do anything with them, can't send with any sat/b (works with 6 sat/b but surely that's not going through with the confirmations) I can't even send $0.3 on 10$ that I have right now.

So I just gave up on it and will probably let it pile up and export the wallet funds to some other wallet.

jean.f

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no untill now nothing works .
and i didnt try the tip that the last user advised me to do because i personally think that it will not work because the probleme is on the blockchain network not the blockchain.info wallet ! 'i think .
please keep me posted .

messikaka

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Quote from: jean.f on December 10, 2017, 12:46:22 PM

Hello everyone i have a probleme!
it started from yesterday , i wanted to send somone bitcoins . but i can't each time it gives me the same error message even when i change the fee "to a high balance" 10$ for exemple! her's a screenshot :
https://imgur.com/a/PDgUr

also just to add this because it may be the cause of the probleme!
approximatly a week ago i paid somone 2$ ! and i did it with a very very low fee (0.03$) ! and untill now its unconfirmed ! so i was thinking this is the reason mybe ?! knowing that this never happend to me before!
PLEASE SOMONE HELP ME WITH YOUR KNOWLEGE! Cry

i have same this problem now

are you solved it or not ?

SM23031997

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Here is something you can try but keep a backup of everything so you don't lose access to your main account.

Get that 12 words recover phrase from the site, or the private key if you have bitcoins in an imported address.

Open a new browser, use these words to register a new account or retrieve the account and then try to transfer funds. pretty sure it will work for you.
good luck

Potato Chips

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Quote from: jean.f on December 18, 2017, 04:33:51 PM

ok so iam doing my best to avoid importing my wallet to electrum , can you please tell me where i can contact their support? i mean iam here :: https://support.[Suspicious link removed]/hc/en-us

but i cant find their email contact address..etc please guide me a little bit! ill be very gratfull

Well if you're that determined to wait for their support instead, of course you can do that. Just brace yourself for the big waiting game since they are under a heavy load of requests so it will be slower then usual.

And I'm pretty sure I've included their details in my previous post but I'll just leave it again below. To clarify, Filling out the request form is the same as sending an email to them so you don't really need the email address moreover it's specially made to cater the users inquiries so be sure to fill out every field as much as possible since it will help to solve the problem faster.

Quote from: Potato Chips on December 12, 2017, 03:47:37 PM

Submit a request here: https://support.blockchain.com/hc/en-us/requests/new
Facebook: https://www.facebook.com/blockchain
Twitter: https://twitter.com/blockchain

jean.f

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Quote from: Potato Chips on December 17, 2017, 05:52:26 PM

Quote from: jean.f on December 17, 2017, 04:28:22 PM

did you check the video bro? + is it sure that the probleme is on the blockchain.info side? i mean isnt this happening because of the unconfirmed transaction i have?
what if i try to export thos private 12 words on a new blockchain wallet will it work?
i dont really want to export it to electrum because i never used it and mybe if i try to enter the words the creators of that wallet will mybe recive these words ! i mean i am not a specialist at all but iam a bit paranoid : )
please i know that mybe i took a little bit much of your time but help me figure this out please

Electrum has been around the community for years and it's open-source. So rest assured that your coins are safe as long as you've downloaded in their official site: https://electrum.org/#download and keep your PC clean as well as encrypt your wallet with a strong password. But I think a simple google search about electrum will solve your hesitation.

I'm not sure if creating another wallet with the same seed in blockchain.info will solve the problem since it's clearly because of their buggy software. But you can still try it if you want.

ok so iam doing my best to avoid importing my wallet to electrum , can you please tell me where i can contact their support? i mean iam here :: https://support.[Suspicious link removed]/hc/en-us

but i cant find their email contact address..etc please guide me a little bit! ill be very gratfull

Potato Chips

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Quote from: jean.f on December 17, 2017, 04:28:22 PM

did you check the video bro? + is it sure that the probleme is on the blockchain.info side? i mean isnt this happening because of the unconfirmed transaction i have?
what if i try to export thos private 12 words on a new blockchain wallet will it work?
i dont really want to export it to electrum because i never used it and mybe if i try to enter the words the creators of that wallet will mybe recive these words ! i mean i am not a specialist at all but iam a bit paranoid : )
please i know that mybe i took a little bit much of your time but help me figure this out please

Electrum has been around the community for years and it's open-source. So rest assured that your coins are safe as long as you've downloaded in their official site: https://electrum.org/#download and keep your PC clean as well as encrypt your wallet with a strong password. But I think a simple google search about electrum will solve your hesitation.

I'm not sure if creating another wallet with the same seed in blockchain.info will solve the problem since it's clearly because of their buggy software. But you can still try it if you want.

jean.f

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did you check the video bro? + is it sure that the probleme is on the blockchain.info side? i mean isnt this happening because of the unconfirmed transaction i have?
what if i try to export thos private 12 words on a new blockchain wallet will it work?
i dont really want to export it to electrum because i never used it and mybe if i try to enter the words the creators of that wallet will mybe recive these words ! i mean i am not a specialist at all but iam a bit paranoid : )
please i know that mybe i took a little bit much of your time but help me figure this out please

Potato Chips

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Quote from: jean.f on December 14, 2017, 10:14:12 PM

so are you sure that after i import my recovery phrase and paste it on electrum wallet will work? i mean its from blockchain.info to electrum?
+ after all this is done are you sure that i'll be able to make transfer after that?

Blockchain.info uses BIP39 for its seed and electrum supports restoring a BIP39 seed so it should work. Actually I've tried it many times. Just make sure to tick the BIP39 Seed box

Quote from: jean.f on December 14, 2017, 10:14:12 PM

+ after all this is done are you sure that i'll be able to make transfer after that?

Most likely since the problem is on blockchain.info's side. It should work when you're not in that wallet anymore. That's exactly the purpose of your backup, to access you funds when something happens in blockchain.info

To add on, after importing its better to generate a new wallet in electrum and transafer the funds there since importing weakens your security as your bitcoins are accessible from both sides.

jean.f

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please guys any one , Huh

jean.f

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Quote from: Potato Chips on December 14, 2017, 05:26:12 AM

Quote from: jean.f on December 13, 2017, 10:36:44 PM

her's a full video on what is happening to me here , please any expert any one who have experience in this help !

https://uploadfiles.io/7p5ma

i dont know if you guys will recive a notification on my reply cause i created an account just to ask about this probleme ,, if not then i hope other experts will come !
HELP ME PLEASE!

ps : i couldnt find a service that upload videos to stream directly so ...

any ways please help

I'm a bit skeptical on downloading the file. Next time you can use youtube or openload

Anyways, About your problem, That is definitely on blockchain.info's side. I think this might be caused by high traffic. The status of their site says its 100% operational even though I can't even view a single transaction in their block explorer.

You can contact their support regarding this but don't expect to have a response in a few minutes as they can be slower than turtles. And I'll bet they will just said the usual response that their aware of the problem and will fix it asap. Here are the links though:

Quote from: Potato Chips on December 12, 2017, 03:47:37 PM

Submit a request here: https://support.[Suspicious link removed]/hc/en-us/requests/new
Facebook: https://www.facebook.com/blockchain
Twitter: https://twitter.com/blockchain

On the other hand if you don't want to wait and want to access your funds asap. You can import your wallet in electrum (Desktop) or Mycelium (Android)

Steps for electrum:

Quote from: Potato Chips on December 13, 2017, 04:15:47 AM

*Please Note that, this requires you to have your recovery phrase. If you don't have it you can get it at Settings --> Security --> Wallet Recovery Phrase)

In electrum:
Standard Wallet --> I already have a seed --> Enter your recovery phrase --> Options --> tick the BIP39 Seed Box --> Leave the derivation unchanged --> Set a stong password

*Imported Addresses are not included in your recovery phrase/seed

In Mycelium: http://bl4nkcode.info/bitcoin/how_to_export_blockchain_wallet_private_key

by the way this is the complete error message !

bitcoin expend (super=com.neemre.btcdcli4core.bitcoindexeption: error #-26: 66: mempool min fee not met code = -26)

jean.f

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so are you sure that after i import my recovery phrase and paste it on electrum wallet will work? i mean its from blockchain.info to electrum?
+ after all this is done are you sure that i'll be able to make transfer after that?
iam stuck here i cant even describe it to you guys

Potato Chips

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Quote from: jean.f on December 13, 2017, 10:36:44 PM

her's a full video on what is happening to me here , please any expert any one who have experience in this help !

https://uploadfiles.io/7p5ma

i dont know if you guys will recive a notification on my reply cause i created an account just to ask about this probleme ,, if not then i hope other experts will come !
HELP ME PLEASE!

ps : i couldnt find a service that upload videos to stream directly so ...

any ways please help

I'm a bit skeptical on downloading the file. Next time you can use youtube or openload

Anyways, About your problem, That is definitely on blockchain.info's side. I think this might be caused by high traffic. The status of their site says its 100% operational even though I can't even view a single transaction in their block explorer.

You can contact their support regarding this but don't expect to have a response in a few minutes as they can be slower than turtles. And I'll bet they will just said the usual response that their aware of the problem and will fix it asap. Here are the links though:

Quote from: Potato Chips on December 12, 2017, 03:47:37 PM

Submit a request here: https://support.blockchain.com/hc/en-us/requests/new
Facebook: https://www.facebook.com/blockchain
Twitter: https://twitter.com/blockchain

On the other hand if you don't want to wait and want to access your funds asap. You can import your wallet in electrum (Desktop) or Mycelium (Android)

Steps for electrum:

Quote from: Potato Chips on December 13, 2017, 04:15:47 AM

*Please Note that, this requires you to have your recovery phrase. If you don't have it you can get it at Settings --> Security --> Wallet Recovery Phrase)

In electrum:
Standard Wallet --> I already have a seed --> Enter your recovery phrase --> Options --> tick the BIP39 Seed Box --> Leave the derivation unchanged --> Set a stong password

*Imported Addresses are not included in your recovery phrase/seed

In Mycelium: http://bl4nkcode.info/bitcoin/how_to_export_blockchain_wallet_private_key

bL4nkcode

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Quote from: jean.f on December 13, 2017, 10:51:13 PM

Quote from: timerland on December 11, 2017, 03:57:09 AM

Quote from: jean.f on December 10, 2017, 12:46:22 PM

Hello everyone i have a probleme!
it started from yesterday , i wanted to send somone bitcoins . but i can't each time it gives me the same error message even when i change the fee "to a high balance" 10$ for exemple! her's a screenshot :
https://imgur.com/a/PDgUr

also just to add this because it may be the cause of the probleme!
approximatly a week ago i paid somone 2$ ! and i did it with a very very low fee (0.03$) ! and untill now its unconfirmed ! so i was thinking this is the reason mybe ?! knowing that this never happend to me before!
PLEASE SOMONE HELP ME WITH YOUR KNOWLEGE! Cry

I can't understand French so i don't know what exactly the problem is.

Are you sure that the fee amount + the amount to be sent is smaller than your actual balance in your address? If yes then it's probably the issue here. Also perhaps as you said, when you sent the transaction with low fees it produced a change input that is still current unconfirmed meaning that you can't spend it until it is confirmed. There is really a ton of possibilities and we can't know which one it is, until we actually know what's going on inside your wallet.

So please, get the english version and even try to interpret to us what's happening.

hi
i filmed a video if you can download it and watch mybe you'll figure it out for me please? (i know i sound like an skid trying to inject people randomly with skids malwares but you can scan it or what ever just help me please)

If you can share the link to the video you mentioned then that people here will able to help you, just edit the first post or just reply here the link. Anyway did you tried to send in lower amounts already if the error still persist? I have a big guess that it's because you want to send larger amount than what do you have including the fees.

jean.f

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Quote from: timerland on December 11, 2017, 03:57:09 AM

Quote from: jean.f on December 10, 2017, 12:46:22 PM

Hello everyone i have a probleme!
it started from yesterday , i wanted to send somone bitcoins . but i can't each time it gives me the same error message even when i change the fee "to a high balance" 10$ for exemple! her's a screenshot :
https://imgur.com/a/PDgUr

also just to add this because it may be the cause of the probleme!
approximatly a week ago i paid somone 2$ ! and i did it with a very very low fee (0.03$) ! and untill now its unconfirmed ! so i was thinking this is the reason mybe ?! knowing that this never happend to me before!
PLEASE SOMONE HELP ME WITH YOUR KNOWLEGE! Cry

I can't understand French so i don't know what exactly the problem is.

Are you sure that the fee amount + the amount to be sent is smaller than your actual balance in your address? If yes then it's probably the issue here. Also perhaps as you said, when you sent the transaction with low fees it produced a change input that is still current unconfirmed meaning that you can't spend it until it is confirmed. There is really a ton of possibilities and we can't know which one it is, until we actually know what's going on inside your wallet.

So please, get the english version and even try to interpret to us what's happening.

hi
i filmed a video if you can download it and watch mybe you'll figure it out for me please? (i know i sound like an skid trying to inject people randomly with skids malwares but you can scan it or what ever just help me please)

jean.f

newbie

Activity: 13

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her's a full video on what is happening to me here , please any expert any one who have experience in this help !

https://uploadfiles.io/7p5ma

i dont know if you guys will recive a notification on my reply cause i created an account just to ask about this probleme ,, if not then i hope other experts will come !
HELP ME PLEASE!

ps : i couldnt find a service that upload videos to stream directly so ...

any ways please help

timerland

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Activity: 1526

Merit: 596

Quote from: jean.f on December 10, 2017, 12:46:22 PM

Hello everyone i have a probleme!
it started from yesterday , i wanted to send somone bitcoins . but i can't each time it gives me the same error message even when i change the fee "to a high balance" 10$ for exemple! her's a screenshot :
https://imgur.com/a/PDgUr

also just to add this because it may be the cause of the probleme!
approximatly a week ago i paid somone 2$ ! and i did it with a very very low fee (0.03$) ! and untill now its unconfirmed ! so i was thinking this is the reason mybe ?! knowing that this never happend to me before!
PLEASE SOMONE HELP ME WITH YOUR KNOWLEGE! Cry

I can't understand French so i don't know what exactly the problem is.

Are you sure that the fee amount + the amount to be sent is smaller than your actual balance in your address? If yes then it's probably the issue here. Also perhaps as you said, when you sent the transaction with low fees it produced a change input that is still current unconfirmed meaning that you can't spend it until it is confirmed. There is really a ton of possibilities and we can't know which one it is, until we actually know what's going on inside your wallet.

So please, get the english version and even try to interpret to us what's happening.

bL4nkcode

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Quote from: jean.f on December 10, 2017, 12:46:22 PM

--sinp--
approximatly a week ago i paid somone 2$ ! and i did it with a very very low fee (0.03$) ! and untill now its unconfirmed ! so i was thinking this is the reason mybe ?! knowing that this never happend to me before!
PLEASE SOMONE HELP ME WITH YOUR KNOWLEGE! Cry

Maybe the unconfirmed transaction you paid to someone is the initial reason why you get this error it might be the funds sent was spent already on the receiving address but it still appears on your balance since its still unconfirmed.

And now you're going to send to a different address with exactly $100 and you paid $4 for the fee, while you send $2 to anyone which is still unconfirmed but the total amount you have is only $104.xx

Try to lessen the amount you want to send then try to send again. Please correct me if there something wrong what I said.

Maybe you can share with us the TXID of the unconfirmed transaction with the $2 you sent.

pinkflower

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Uninstall the app and install it back again, or try logging in your wallet using a computer and try to see whats wrong. This is nothing to panic about and no, blockchain.info is a not a scam service.

Why would they steal from you? Please change the title to a more apt tone.

BitMaxz

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Can you give me your bitcoin address from the app you are using right now ?
My guest maybe the wallet you use can only send bitcoin if your bitcoin is spendable there are some wallet that you can't send bitcoin if your bitcoin unspendable.
So i think better to fix your old transaction that still not confirm before you can send your bitcoin to other wallet...
Can you share with us what exactly your bitcoin wallet and your bitcoin address from the app you use where you save your bitcoin.

Potato Chips

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Quote from: jean.f on December 10, 2017, 12:46:22 PM

Hello everyone i have a probleme!
it started from yesterday , i wanted to send somone bitcoins . but i can't each time it gives me the same error message even when i change the fee "to a high balance" 10$ for exemple! her's a screenshot :
https://imgur.com/a/PDgUr

Can you put your app in english language and do the screenshots again? Seems very vague to me as I don't understand that language sorry. Or you can just state the error message that the app displays? in english of course
But are you sure that you're not spending an amount that exceeds your balance?

Quote from: jean.f on December 10, 2017, 12:46:22 PM

also just to add this because it may be the cause of the probleme!
approximatly a week ago i paid somone 2$ ! and i did it with a very very low fee (0.03$) ! and untill now its unconfirmed ! so i was thinking this is the reason mybe ?! knowing that this never happend to me before!
PLEASE SOMONE HELP ME WITH YOUR KNOWLEGE! Cry

As far as I know, It shouldn't be a problem. But can you post the TXID here, I'd like to check a few things regarding dusts.

jean.f

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any one please??

jean.f

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Activity: 13

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Hello everyone i have a probleme!
it started from yesterday , i wanted to send somone bitcoins . but i can't each time it gives me the same error message even when i change the fee "to a high balance" 10$ for exemple! her's a screenshot :
https://imgur.com/a/PDgUr

also just to add this because it may be the cause of the probleme!
approximatly a week ago i paid somone 2$ ! and i did it with a very very low fee (0.03$) ! and untill now its unconfirmed ! so i was thinking this is the reason mybe ?! knowing that this never happend to me before!
PLEASE SOMONE HELP ME WITH YOUR KNOWLEGE! Cry

Topic: blockchain.info wallet BIG probleme! CAN NOT SEND ANY AMOUNT EVEN WITH 10$ FEE!! (Read 382 times)