Block.io scammed me! | Bitcointalksearch.org

dukeneptun

legendary

Activity: 1064

Merit: 1000

Quote from: some192 on December 29, 2016, 04:24:02 AM

Quote from: dukeneptun on December 29, 2016, 03:56:21 AM

Quote from: some192 on December 29, 2016, 03:53:25 AM

Quote from: Racey on December 28, 2016, 05:37:57 PM

Quote from: some192 on December 28, 2016, 01:55:39 PM

I enabled 2FA on their site but server is not sending email, reset password form is not working too. Trying to reach their support since July 16 and still haven't received any reply. Tried twitter, IRC channel, support form and even sent emails, still nothing... Angry

I use block.io you can use your Secret Mnemonic to get in if you forgot the password.

You will lose your account, if you lose your Secret PIN and Mnemonic.

How to use that Secret Mnemonic? I have Secret Mnemonic, I know password but no idea on how to disable 2FA if server is not sending email.

Why dont you try by sending support a email.

Can you read 1st post again? I tried to reach them by twitter, IRC, support form and sent emails - nothing, they are not replying Angry

missed that part. looks like you got scammed. try calling the police. Cheesy

Racey

legendary

Activity: 1134

Merit: 1000

Soon, I have to go away.

Quote from: some192 on December 29, 2016, 03:53:25 AM

Quote from: Racey on December 28, 2016, 05:37:57 PM

Quote from: some192 on December 28, 2016, 01:55:39 PM

I enabled 2FA on their site but server is not sending email, reset password form is not working too. Trying to reach their support since July 16 and still haven't received any reply. Tried twitter, IRC channel, support form and even sent emails, still nothing... Angry

I use block.io you can use your Secret Mnemonic to get in if you forgot the password.

You will lose your account, if you lose your Secret PIN and Mnemonic.

How to use that Secret Mnemonic? I have Secret Mnemonic, I know password but no idea on how to disable 2FA if server is not sending email.

Never had to use the Mnemonic, I suppose it has to be used after email is sent, but your problem is that you do not get mails from them.

I suggest keep on with the nagging the twitter account and refer them to here, it surely needs sorting out.
I am sure they would not like to see anything negative about the service, and would most probably solve it for you.

Good luck, That is all I can suggest at the moment.

some192

newbie

Activity: 14

Merit: 0

Quote from: hoian0809 on December 29, 2016, 04:36:03 AM

Block.io is a great resource for buying, selling, trading, etc...
Of course it's always best to keep a private wallet on a home computer
Good luck to you.

Thanks, hope to solve problem this year... Grin

hoian0809

legendary

Activity: 1020

Merit: 1000

Block.io is a great resource for buying, selling, trading, etc...
Of course it's always best to keep a private wallet on a home computer
Good luck to you.

some192

newbie

Activity: 14

Merit: 0

Quote from: dukeneptun on December 29, 2016, 03:56:21 AM

Quote from: some192 on December 29, 2016, 03:53:25 AM

Quote from: Racey on December 28, 2016, 05:37:57 PM

Quote from: some192 on December 28, 2016, 01:55:39 PM

I enabled 2FA on their site but server is not sending email, reset password form is not working too. Trying to reach their support since July 16 and still haven't received any reply. Tried twitter, IRC channel, support form and even sent emails, still nothing... Angry

I use block.io you can use your Secret Mnemonic to get in if you forgot the password.

You will lose your account, if you lose your Secret PIN and Mnemonic.

How to use that Secret Mnemonic? I have Secret Mnemonic, I know password but no idea on how to disable 2FA if server is not sending email.

Why dont you try by sending support a email.

Can you read 1st post again? I tried to reach them by twitter, IRC, support form and sent emails - nothing, they are not replying Angry

dukeneptun

legendary

Activity: 1064

Merit: 1000

Quote from: some192 on December 29, 2016, 03:53:25 AM

Quote from: Racey on December 28, 2016, 05:37:57 PM

Quote from: some192 on December 28, 2016, 01:55:39 PM

I enabled 2FA on their site but server is not sending email, reset password form is not working too. Trying to reach their support since July 16 and still haven't received any reply. Tried twitter, IRC channel, support form and even sent emails, still nothing... Angry

I use block.io you can use your Secret Mnemonic to get in if you forgot the password.

You will lose your account, if you lose your Secret PIN and Mnemonic.

How to use that Secret Mnemonic? I have Secret Mnemonic, I know password but no idea on how to disable 2FA if server is not sending email.

Why dont you try by sending support a email.

some192

newbie

Activity: 14

Merit: 0

Quote from: Racey on December 28, 2016, 05:37:57 PM

Quote from: some192 on December 28, 2016, 01:55:39 PM

I enabled 2FA on their site but server is not sending email, reset password form is not working too. Trying to reach their support since July 16 and still haven't received any reply. Tried twitter, IRC channel, support form and even sent emails, still nothing... Angry

I use block.io you can use your Secret Mnemonic to get in if you forgot the password.

You will lose your account, if you lose your Secret PIN and Mnemonic.

How to use that Secret Mnemonic? I have Secret Mnemonic, I know password but no idea on how to disable 2FA if server is not sending email.

Racey

legendary

Activity: 1134

Merit: 1000

Soon, I have to go away.

Quote from: some192 on December 28, 2016, 01:55:39 PM

I enabled 2FA on their site but server is not sending email, reset password form is not working too. Trying to reach their support since July 16 and still haven't received any reply. Tried twitter, IRC channel, support form and even sent emails, still nothing... Angry

I use block.io you can use your Secret Mnemonic to get in if you forgot the password.

You will lose your account, if you lose your Secret PIN and Mnemonic.

some192

newbie

Activity: 14

Merit: 0

Quote from: Lauda on December 28, 2016, 02:58:27 PM

I'm not exactly buying this story. How many Bitcoins do you claim to have on there? I'm not sure whether they have a representative on this forum.

If I remember correctly then approx 0.1 BTC, it was almost 6 months ago when I sent my btc there.

Quote from: Zepher on December 28, 2016, 03:23:33 PM

Do you mean block.io, or blockr.io?? blockr.io is a legit site. I am not sure of the other one, I would stay far far away from it.

If you sent bitcoins to block.io, there is a very strong likelihood you have been scammed.

ALWAYS make sure you are signing up at the correct sites, as my assumption is this is what you have done.

Sorry for your loss.

I'm talking about block.io

Zepher

copper member

Activity: 686

Merit: 603

Electricity is really just organized lightning

Do you mean block.io, or blockr.io?? blockr.io is a legit site. I am not sure of the other one, I would stay far far away from it.

If you sent bitcoins to block.io, there is a very strong likelihood you have been scammed.

ALWAYS make sure you are signing up at the correct sites, as my assumption is this is what you have done.

Sorry for your loss.

Lauda

legendary

Activity: 2674

Merit: 2965

Terminated.

I'm not exactly buying this story. How many Bitcoins do you claim to have on there? I'm not sure whether they have a representative on this forum.

some192

newbie

Activity: 14

Merit: 0

I enabled 2FA on their site but server is not sending email, reset password form is not working too. Trying to reach their support since July 16 and still haven't received any reply. Tried twitter, IRC channel, support form and even sent emails, still nothing... Angry

Topic: Block.io scammed me! (Read 801 times)