BNB is in x-hairs, is this good opportunity to retrieve my funds locked for yrs?

cryptoaddictchie

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Quote from: ggbtctalk000 on December 17, 2022, 07:14:46 PM

I have my funds locked up at binance since aroudn 2018
With BNB being increasingly scrutinized and many users taking out funds, I am wondering if there is a opportunity to become a part of larger movement perhaps class action in order to retrieve my funds locked up there?

ANy leads on this?

Im not sure how does funds get locked. Maybe they had a tight security for that so users might not be able to move funds and needed as much as many verifications due to some hack and stolen accounts cases. Im sure there were gonna answer that when you file a ticket on their customer support.

doomloop

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Quote from: SquirrelJulietGarden on December 21, 2022, 11:36:31 PM

Quote from: ggbtctalk000 on December 17, 2022, 07:14:46 PM

I have my funds locked up at binance since aroudn 2018 and password retrieval has been grueling process.

The account recovery including for Forgotten password is not too difficulty if not saying it is simple.

If you did not buy that account from another person, you can recover your account password and can succeed with their KYC procedure too.

Facial verification is one of annoying step because they use automated software to do it. If you failed, you should try it again and remember always do it with enough light. The best time to do facial verification is in day time, not at night.

If nothing is suspicious, they will not ask you to do manual verification and software verification is enough.

Other steps for account recovery and verification are easy.

And why would he buy an account anyway? I think that simply means that he is doing shady acts inside the platform which resulted for his account to get locked and now binance is asking for some verifications for him to prove that he is the real owner of the account. If he truly buys it then his last resort would be to contact that account seller again and let him do the KYC process. He will only need to pay that guy again though.

Almost 4 years have passed already and the OP seem can't move on yet. I wonder if how much is the money that is trap inside that account but I know the reason why he should up again though I think he can't join those who withdraw their BNB because his case is a little sensitive.

AmoreJaz

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Quote from: ven7net on December 22, 2022, 11:51:37 AM

Quote from: ggbtctalk000 on December 17, 2022, 07:14:46 PM

I have my funds locked up at binance since aroudn 2018 and password retrieval has been grueling process. I f-ing hate binance they used facial recognition which never works as part recovery and chinese customer service ppl with broken english would not help at all. As a result, I was powerless to pursue this as binance and its CEO has no set address in US and with evasive legal business locations.

With BNB being increasingly scrutinized and many users taking out funds, I am wondering if there is a opportunity to become a part of larger movement perhaps class action in order to retrieve my funds locked up there?

ANy leads on this? I

It's too bad you're in this situation. Of course, the better the protection on the platform, the more secure your funds. Binance is very good at security in this regard. However, I cannot understand why you are not able to get your funds back. Personally, I have not encountered a similar situation, but I know that the verification process associated with face recognition very often does not work well. But isn't it possible to solve this problem in another way? I always thought that Binance is a serious platform and its administration is always on the side of its users. But if you say that you have a problem and it is not being solved, then this is certainly a very bad signal. I hope that your problem will be solved and you will get access to your funds.

he mentioned about password retrieval, maybe he forgot his password on his account. the best is to follow what their support is telling him to do to unlock his account. and once unlock, slowly withdraw his funds. don't withdraw all at once as it may flag down his acct. should start doing the process as it would take time. who knows he may not get his funds out anymore because he already forgot a lot of things already regarding his acct.

jossiel

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Quote from: BitDane on December 22, 2022, 09:42:33 AM

Quote from: jossiel on December 22, 2022, 08:48:22 AM

They're approachable as per my experience and if you've been struggling retrieving your account. With all of the FUD that you're seeing, this is the right time to work on it.

Keep on contacting them and provide any other alternative information that they might ask you like IDs or whatsoever because aside from facial recognition, there are for sure other ways of validating that you own that account you try to retrieve.

I kinda agree with you. It is a clever idea to push the issue and fix it right. Since The Binance exchange is in the hot sit, they might chose to be lenient this time and make it easy for you to access your account @OP. Don't be shy approaching their staff besides and ask for help or guidance is the best thing IMO.

They wouldn't want to miss any customer's concern when many are not liking them at this time.

It's actually a good opportunity for them to prove themselves and take back their customers as there will be a significant factor for them to give the best feed back that they can.

So, I'm hoping that it will be good as per OP's experience and he should really start to contact them asap.

ven7net

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Quote from: ggbtctalk000 on December 17, 2022, 07:14:46 PM

I have my funds locked up at binance since aroudn 2018 and password retrieval has been grueling process. I f-ing hate binance they used facial recognition which never works as part recovery and chinese customer service ppl with broken english would not help at all. As a result, I was powerless to pursue this as binance and its CEO has no set address in US and with evasive legal business locations.

With BNB being increasingly scrutinized and many users taking out funds, I am wondering if there is a opportunity to become a part of larger movement perhaps class action in order to retrieve my funds locked up there?

ANy leads on this? I

It's too bad you're in this situation. Of course, the better the protection on the platform, the more secure your funds. Binance is very good at security in this regard. However, I cannot understand why you are not able to get your funds back. Personally, I have not encountered a similar situation, but I know that the verification process associated with face recognition very often does not work well. But isn't it possible to solve this problem in another way? I always thought that Binance is a serious platform and its administration is always on the side of its users. But if you say that you have a problem and it is not being solved, then this is certainly a very bad signal. I hope that your problem will be solved and you will get access to your funds.

ShowOff

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Quote from: adaseb on December 18, 2022, 01:21:39 AM

I have a feeling that he knows his password but it’s his 2fa that he forgot. Usually when you forget your password, as long as you still got access to your email, you can easily reset it. Your withdraws are disabled for like 24 hours as a security measure but it shouldn’t be an issue.

Man, the OP said the problem has been going on since 2018, long enough for account recovery when a user forgets their password. I don't really understand what the OP's problem really is, but if it's just the password then obviously the account can still be recovered some time and is only limited to making withdrawals within 24 hours.

I thought the problem was completely different, but I don't know because the OP hasn't responded to anything after a few days.

BitDane

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Quote from: jossiel on December 22, 2022, 08:48:22 AM

They're approachable as per my experience and if you've been struggling retrieving your account. With all of the FUD that you're seeing, this is the right time to work on it.

Keep on contacting them and provide any other alternative information that they might ask you like IDs or whatsoever because aside from facial recognition, there are for sure other ways of validating that you own that account you try to retrieve.

I kinda agree with you. It is a clever idea to push the issue and fix it right. Since The Binance exchange is in the hot sit, they might chose to be lenient this time and make it easy for you to access your account @OP. Don't be shy approaching their staff besides and ask for help or guidance is the best thing IMO.

jossiel

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They're approachable as per my experience and if you've been struggling retrieving your account. With all of the FUD that you're seeing, this is the right time to work on it.

Keep on contacting them and provide any other alternative information that they might ask you like IDs or whatsoever because aside from facial recognition, there are for sure other ways of validating that you own that account you try to retrieve.

hugeblack

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Buy/Sell crypto at BestChange

I think that Binance has a separate platform for US citizens ( Binance.US,) and therefore all USA IPs are banned from Binance.com, are you sure you used Binance.com? and if you use VPN to bypass ban you will get more problems.
Identity verification issues are often resolved in a short period of time so it is best to read their terms of service and try to open topic on Reddit.

lionheart78

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I am baffled why it is too hard for OP to retrieve his password. I have a friend who forgot to load his prepaid sim and got expired, sadly the number is used for Binance OTP in the withdrawal process. It doesn't take him one day to unbind his old number and change it to a new one but of course, the account undergoes a 24 hours lock as part of the process.

I think there is something wrong with the verification of OP. Possibly the account isn't his original or he submitted a different document.

Quote from: SquirrelJulietGarden on December 21, 2022, 11:36:31 PM

Quote from: ggbtctalk000 on December 17, 2022, 07:14:46 PM

I have my funds locked up at binance since aroudn 2018 and password retrieval has been grueling process.

The account recovery including for Forgotten password is not too difficulty if not saying it is simple.

If you did not buy that account from another person, you can recover your account password and can succeed with their KYC procedure too.

Facial verification is one of annoying step because they use automated software to do it. If you failed, you should try it again and remember always do it with enough light. The best time to do facial verification is in day time, not at night.

If nothing is suspicious, they will not ask you to do manual verification and software verification is enough.

Other steps for account recovery and verification are easy.

True just like how easy it was for my friend to unbind his old sim number and changed it to a new one. I believe there is a problem with the verification that is initially done on that account.

SquirrelJulietGarden

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Quote from: ggbtctalk000 on December 17, 2022, 07:14:46 PM

I have my funds locked up at binance since aroudn 2018 and password retrieval has been grueling process.

The account recovery including for Forgotten password is not too difficulty if not saying it is simple.

If you did not buy that account from another person, you can recover your account password and can succeed with their KYC procedure too.

Facial verification is one of annoying step because they use automated software to do it. If you failed, you should try it again and remember always do it with enough light. The best time to do facial verification is in day time, not at night.

If nothing is suspicious, they will not ask you to do manual verification and software verification is enough.

Other steps for account recovery and verification are easy.

rozak

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I guess if you do the procedures that Binance requires, you can process your locked funds. when there is a more serious problem, of course, Binance will provide a more complicated procedure for recovering your account.
unless you may have applied for KYC or face detection that is different from your account data.
if the account is your own, I don't think there is any reason for you to have trouble verifying it.

Adbitco

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You might have violated their rules and sets of operations as the case may be, facial recognition is one of the best kyc system i have ever love and is very smart and fast to process, you can only have problems when you used a separate email that doesn't correlates with your ID's name and bio name as well as p2p trade, local account number and names.
All your names must be uniform otherwise you could likely face a hell while trying to retrieve your funds, never you try to outsmart them or using another person's data to process kyc after failing for the first time attempt you made this action could likely be the cause why your account is being locked for that long.

Quote from: mk4 on December 18, 2022, 12:51:49 AM

People hate on Binance, but as far as I know they're doing really great as an exchange in general.

Yes, this is absolutely true i have been using this exchanger for so long now and no issues yet.

Bitcoin_Arena

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Quote from: mk4 on December 18, 2022, 12:51:49 AM

People hate on Binance, but as far as I know they're doing really great as an exchange in general.

Maybe some hate the way it's monopolizing the crypto industry, and with that comes way too much danger in case things go south. Look at the mess FTX made, yet It wasn't even the biggest exchange. Now imagine something similar happening to Binance with the so many small, promising start-ups they have acquired along the way. Damn, it would be massive!

So far so good for them, I understand it's business, but people gotta watch their backs.

adaseb

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I have a feeling that he knows his password but it’s his 2fa that he forgot. Usually when you forget your password, as long as you still got access to your email, you can easily reset it. Your withdraws are disabled for like 24 hours as a security measure but it shouldn’t be an issue.

If you forget your 2fa then you got problems. Especially when on different exchanges. The reason why is because without 2fa it’s hard to prove you are the true account holder. Hence why it’s a very long process.

mk4

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People hate on Binance, but as far as I know they're doing really great as an exchange in general.

Did you provide accurate information on account registration? I doubt you'd have any problems if you do everything right. Can't you just use the "forget password" option?

Bitcoin_Arena

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What's wrong with the facial recognition?

Are you already verified with them?

As far as I know, at one point, they let US citizen be able to withdraw their funds as the accounts were only on withdrawal mode. So what could have been the beginning of your woes?

Regardless try to recover your funds as fast as possible. You don't want to wait until Binance and BNB collapse.

Oilacris

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Quote from: ggbtctalk000 on December 17, 2022, 07:14:46 PM

I have my funds locked up at binance since aroudn 2018 and password retrieval has been grueling process. I f-ing hate binance they used facial recognition which never works as part recovery and chinese customer service ppl with broken english would not help at all. As a result, I was powerless to pursue this as binance and its CEO has no set address in US and with evasive legal business locations.

With BNB being increasingly scrutinized and many users taking out funds, I am wondering if there is a opportunity to become a part of larger movement perhaps class action in order to retrieve my funds locked up there?

ANy leads on this? I

Why they cant recognize that facial thing? If this is really your account then it shouldn't really be a problem on trying out to verify if you do have the needed information, like emails used, number or something like that, because if it was your account then it wont really be that a problem on providing on whats been asked.
As for the question if you should be pulling off your long time locked funds or investment stored in Binance then its up to you.I wont be surprised that majority of people
now had already the doubts towards Binance after that FTX incident.

ggbtctalk000

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I have my funds locked up at binance since aroudn 2018 and password retrieval has been grueling process. I f-ing hate binance they used facial recognition which never works as part recovery and chinese customer service ppl with broken english would not help at all. As a result, I was powerless to pursue this as binance and its CEO has no set address in US and with evasive legal business locations.

With BNB being increasingly scrutinized and many users taking out funds, I am wondering if there is a opportunity to become a part of larger movement perhaps class action in order to retrieve my funds locked up there?

ANy leads on this? I

Topic: BNB is in x-hairs, is this good opportunity to retrieve my funds locked for yrs? (Read 155 times)