This app is available in UK and Europe, its sad that its closing, since acquisition, they said that you can transfer bitcoin and other currency, without fee's
users are reminded to withdraw their bitcoin or any currency before it closed, this is the first time i heard of this app,
Perhaps business did not fare well.
If on-chain transactions were free, this means they were shouldering the miner fee, in other words, extra expenses.
the sad thing is he is throwing all the paper with a qr code, if im not mistaken, and he said that its a lot of papers that he had put in the bin
which makes him a millionaire if he just kept it, he should have use this app.
QR code of what? does it contain his private keys? if so, it just means your brother in law is bad at self-custody. The app is custodial so I wouldn't say it should be his "should have" for storing decent amounts rather, he should've researched first what he's getting into and practice good self-custody habits.
Nice to see that they're being respectful to their users. I've no complaints over their offboarding process. 2 months to withdraw bitcoin/cryptos then after that, funds would be converted to fiat and be sent to users nominated bank. It appears continuous notifications would be sent out during the process as well.