Because of the fraudulent activities and numerous attacks of the scammers that uncombed their balance in the game (btcbattle.online), the game worked incorrectly. The withdrawal is not available now.
So you are going to punish the non-scammers by disabling their withdrawals too or do you not know the scammers from the non-scammers? Normally professional operations will temporarily block accounts of suspected scammers until investigations are done and then decide what to do with them. < They do not simply block ALL withdrawals >
You are losing the respect and support of your loyal customers that operate within the rules. ^frown^