Topic: BTC-e apparently back, but is the e-mail they say they're sending me...legit? (Read 365 times)

Some others definitely had the same issue.

If you have gotten the instructions from the actual btc-e.nz site when you typed your password then i would be 90% confident that it is the real btc-e.nz. Check the sender carefully, if everything matches up and only then would i even consider to click the link.

Check if the hyperlink actually goes to btc-e.nz as well, and not just some phishing site.

BTC-e should have made this more clear tbh... I'm just giving you advice here, do things at your own risk mate.

You have to use some common sense with these things. If you receive an unsolicited email referencing btc-e, just delete it and move on. However, if you have just gone to their website, used the forgotten password form and then receive an email containing a password reset link - it should be quite obvious that it is legitimate.

Well at least you can still get an email. Now there's people who've tried to reset their password and were met with "no such user exists".

some people had the same problem



" Security settings update and account balance check
31.08.17 13:08 from admin

Because of the seizure of the data, there is a high risk that it has been compromised. That is why in order to protect your funds, you need to refresh the security settings, so please do the following:

1. Your password will be reset mandatorily, you will have to generate a new password when you log in, or use a new password provided by us using a special option.

2. Change 2fa, delete an old key and create a new one.

3. Check the list of white IPs and delete inactive or irrelevant IPs. "

https://btc-e.nz/news/1

So I tried to log  in to my BTC-e account, they just came back online apparently.  When I typed in my password (valid July 24 2017)... I received a message that reads

 "btc-e.nz says 'your password has expired. The link to generate a new password has been sent to your e-mail.' "

But the FAQ on BTC-e.nz reads:

"Cases of phishing emails have been more frequent recently.
We would like to officially acknowledge our users that we never send any verification letters by email, please do not open files and do not follow links in those letters."

*But* according to https://www.reddit.com/r/litecoin/comments/5apjcd/btce_warning/

"1.1. Starting from September 30, 2016 all BTC-e accounts will undergo the password changing procedure. - On your first login to account you will see a notification that your password has expired. You will be asked to reset your password. A message with a confirmation link will be sent to your e-mail. You must click this link in order to receive a new password. Make sure you save your new password in a secure location, otherwise you will have to recover the password again. - After the first password reset your account will not be blocked." 

I think they were quoting BTC-e, and I think I successfullly reset my password there once or twice this way...by receiveing e-mails and following their instructions.  I think they included links.

I then received this message in my e-mail junk box:

" Dear (redacted)

We have received a request to reset the password for your account.

To reset your password please go to:
https://btc-e.nz/confirm/(redacted)

If you're not going to reset your password, simply delete this message.

IP: (redacted)
Login: (redacted)

Regards,
Administration of BTC-E.COM "

So...is it safe to follow the instructions in these e-mails from BTC-e.nz  or not? i.e. is it safe to click the link they sent...