Good to hear some one is helped in a very quick fashion.
Their support wasn't always what it should be for such a large exchange.
Hope they will continue this level of support, makes a lot people happy.
Topic: BTC-E customer service helped me (Read 727 times)
Yes, they do speak English.
When I had my problem, I thought I was screwed.
I heard some horror stories and I was prepared for the worst.
Instead, it got fixed within a day. I am thankful.
When I had my problem, I thought I was screwed.
I heard some horror stories and I was prepared for the worst.
Instead, it got fixed within a day. I am thankful.
BTC-E did some effort to improve their support service. I had good experience with them one month ago.
Do they speak English yet?
BTC-E did some effort to improve their support service. I had good experience with them one month ago.
I stupidly had 2 accounts, one with the wrong email add'y. I put my coin into the account
with the wrong email add'y, and could not withdraw. BTC-e walked me through the process
and a day later everything is fixed. I had to provide alot of info, but this is very understandable
for customer security.
Thank you BTC-e, you are about the only reliable thing in the BTC world besides blockchain.info
with the wrong email add'y, and could not withdraw. BTC-e walked me through the process
and a day later everything is fixed. I had to provide alot of info, but this is very understandable
for customer security.
Thank you BTC-e, you are about the only reliable thing in the BTC world besides blockchain.info
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