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Topic: BTC-E HACKED - HOW TO GET RESPONSE FROM THEM (Read 1077 times)

sr. member
Activity: 350
Merit: 253
January 07, 2014, 02:55:20 PM
#12
Maybe your browser was hijacked via a backdoor and the thief utilized an open e-mail session?

Also, did you have 2FA enabled?
sr. member
Activity: 266
Merit: 250

hi, I have a similar problem, someone tried to steal my btc unsuccessfully now my account is locked, I opened a ticket on btc-e and in 6 days but no one answered me, can someone help me? : (Thanks
newbie
Activity: 11
Merit: 0
December 26, 2013, 11:50:44 AM
#10
it wouldnt be the first time theve ignored / scammed someone if you do a search
They don't want to answer my question. How hacker can withdraw LTC without click on confirmation link in my email. lol. It would be a scam.
legendary
Activity: 1316
Merit: 1000
Si vis pacem, para bellum
December 25, 2013, 01:19:50 AM
#9
it wouldnt be the first time theve ignored / scammed someone if you do a search
newbie
Activity: 11
Merit: 0
December 24, 2013, 11:33:30 PM
#8
Still waiting a reply from them. It seem that BTC-E don't want to care their member.
newbie
Activity: 15
Merit: 0
December 24, 2013, 02:46:57 AM
#7
Oh noooo... Keep Spirit Smiley
newbie
Activity: 11
Merit: 0
December 24, 2013, 02:02:37 AM
#6
my computer was "clean" with avira antivirus  but i installed avg as well
and on the first  scan it picked up 2 malwares that avira didnt know about

I checked activity log in my gmail. Nobody touched on my account at that time.
legendary
Activity: 1316
Merit: 1000
Si vis pacem, para bellum
December 24, 2013, 01:45:02 AM
#5
my computer was "clean" with avira antivirus  but i installed avg as well
and on the first  scan it picked up 2 malwares that avira didnt know about
newbie
Activity: 11
Merit: 0
December 24, 2013, 01:34:19 AM
#4
My account has been hacked. Hacker withdrew all my LTC without confirmation (I don't know why). I received two email about withdraw confirmation and both of them still unread. I also changed my password over two days ago and withdraw still denied (Althought they said that withdraw will be blocked in only twos days).

Hacker address: LMzX7SJ6uxrvqcKL5uFLCFbHs11Bw7kcKy

I already tried to reach them by ticket and skype without any response.

Anybody here know how to contact with them?

Is there any chance to get my LTC back?

I WILL UPDATE HERE AFTER I GET RESPONSE FROM THEM.

If any BTC-e staff read this topic, please help me to resolve ticket [#HUI-609-35612].
Thanks everyone!

Scan your computer.  Likely have a keylogger.  Someone got your password that way.  Do you use the same password for your email as btc-e?

No guy! I use different password for each account. I scanned my computer, there was no virus, keylog or trojan. And unbelievable that I got email noticing about authorization at that time included my ip. Sorry but I use private internet line, use cable and at that time, I turned off my machine. I'm waiting for the answer from BTC-E. I don't know how can hacker confirm withdraw without read confirmation email.
hero member
Activity: 686
Merit: 500
Whoa, there are a lot of cats in this wall.
December 24, 2013, 01:29:30 AM
#3
My account has been hacked. Hacker withdrew all my LTC without confirmation (I don't know why). I received two email about withdraw confirmation and both of them still unread. I also changed my password over two days ago and withdraw still denied (Althought they said that withdraw will be blocked in only twos days).

Hacker address: LMzX7SJ6uxrvqcKL5uFLCFbHs11Bw7kcKy

I already tried to reach them by ticket and skype without any response.

Anybody here know how to contact with them?

Is there any chance to get my LTC back?

I WILL UPDATE HERE AFTER I GET RESPONSE FROM THEM.

If any BTC-e staff read this topic, please help me to resolve ticket [#HUI-609-35612].
Thanks everyone!

Scan your computer.  Likely have a keylogger.  Someone got your password that way.  Do you use the same password for your email as btc-e?
legendary
Activity: 1316
Merit: 1000
Si vis pacem, para bellum
December 24, 2013, 01:28:07 AM
#2
My account has been hacked. Hacker withdrew all my LTC without confirmation (I don't know why). I received two email about withdraw confirmation and both of them still unread. I also changed my password over two days ago and withdraw still denied (Althought they said that withdraw will be blocked in only twos days).

Hacker address: LMzX7SJ6uxrvqcKL5uFLCFbHs11Bw7kcKy

I already tried to reach them by ticket and skype without any response.

Anybody here know how to contact with them?

Is there any chance to get my LTC back?

I WILL UPDATE HERE AFTER I GET RESPONSE FROM THEM.

If any BTC-e staff read this topic, please help me to resolve ticket [#HUI-609-35612].
Thanks everyone!

did you change your password and then immediately  coins were stolen ?
newbie
Activity: 11
Merit: 0
December 24, 2013, 01:25:41 AM
#1
My account has been hacked. Hacker withdrew all my LTC without confirmation (I don't know why). I received two email about withdraw confirmation and both of them still unread. I also changed my password over two days ago and withdraw still denied (Althought they said that withdraw will be blocked in only twos days).

Hacker address: LMzX7SJ6uxrvqcKL5uFLCFbHs11Bw7kcKy

I already tried to reach them by ticket and skype without any response.

Anybody here know how to contact with them?

Is there any chance to get my LTC back?

I WILL UPDATE HERE AFTER I GET RESPONSE FROM THEM.

If any BTC-e staff read this topic, please help me to resolve ticket [#HUI-609-35612].
Thanks everyone!
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