Maybe your browser was hijacked via a backdoor and the thief utilized an open e-mail session?
Also, did you have 2FA enabled?
Topic: BTC-E HACKED - HOW TO GET RESPONSE FROM THEM (Read 1082 times)
hi, I have a similar problem, someone tried to steal my btc unsuccessfully now my account is locked, I opened a ticket on btc-e and in 6 days but no one answered me, can someone help me? : (Thanks
it wouldnt be the first time theve ignored / scammed someone if you do a search
They don't want to answer my question. How hacker can withdraw LTC without click on confirmation link in my email. lol. It would be a scam. 
it wouldnt be the first time theve ignored / scammed someone if you do a search
Still waiting a reply from them. It seem that BTC-E don't want to care their member.
Oh noooo... Keep Spirit 
my computer was "clean" with avira antivirus but i installed avg as well
and on the first scan it picked up 2 malwares that avira didnt know about
and on the first scan it picked up 2 malwares that avira didnt know about
I checked activity log in my gmail. Nobody touched on my account at that time.
my computer was "clean" with avira antivirus but i installed avg as well
and on the first scan it picked up 2 malwares that avira didnt know about
and on the first scan it picked up 2 malwares that avira didnt know about
My account has been hacked. Hacker withdrew all my LTC without confirmation (I don't know why). I received two email about withdraw confirmation and both of them still unread. I also changed my password over two days ago and withdraw still denied (Althought they said that withdraw will be blocked in only twos days).
Hacker address: LMzX7SJ6uxrvqcKL5uFLCFbHs11Bw7kcKy
I already tried to reach them by ticket and skype without any response.
Anybody here know how to contact with them?
Is there any chance to get my LTC back?
I WILL UPDATE HERE AFTER I GET RESPONSE FROM THEM.
If any BTC-e staff read this topic, please help me to resolve ticket [#HUI-609-35612].
Thanks everyone!
Hacker address: LMzX7SJ6uxrvqcKL5uFLCFbHs11Bw7kcKy
I already tried to reach them by ticket and skype without any response.
Anybody here know how to contact with them?
Is there any chance to get my LTC back?
I WILL UPDATE HERE AFTER I GET RESPONSE FROM THEM.
If any BTC-e staff read this topic, please help me to resolve ticket [#HUI-609-35612].
Thanks everyone!
Scan your computer. Likely have a keylogger. Someone got your password that way. Do you use the same password for your email as btc-e?
No guy! I use different password for each account. I scanned my computer, there was no virus, keylog or trojan. And unbelievable that I got email noticing about authorization at that time included my ip. Sorry but I use private internet line, use cable and at that time, I turned off my machine. I'm waiting for the answer from BTC-E. I don't know how can hacker confirm withdraw without read confirmation email.
My account has been hacked. Hacker withdrew all my LTC without confirmation (I don't know why). I received two email about withdraw confirmation and both of them still unread. I also changed my password over two days ago and withdraw still denied (Althought they said that withdraw will be blocked in only twos days).
Hacker address: LMzX7SJ6uxrvqcKL5uFLCFbHs11Bw7kcKy
I already tried to reach them by ticket and skype without any response.
Anybody here know how to contact with them?
Is there any chance to get my LTC back?
I WILL UPDATE HERE AFTER I GET RESPONSE FROM THEM.
If any BTC-e staff read this topic, please help me to resolve ticket [#HUI-609-35612].
Thanks everyone!
Hacker address: LMzX7SJ6uxrvqcKL5uFLCFbHs11Bw7kcKy
I already tried to reach them by ticket and skype without any response.
Anybody here know how to contact with them?
Is there any chance to get my LTC back?
I WILL UPDATE HERE AFTER I GET RESPONSE FROM THEM.
If any BTC-e staff read this topic, please help me to resolve ticket [#HUI-609-35612].
Thanks everyone!
Scan your computer. Likely have a keylogger. Someone got your password that way. Do you use the same password for your email as btc-e?
My account has been hacked. Hacker withdrew all my LTC without confirmation (I don't know why). I received two email about withdraw confirmation and both of them still unread. I also changed my password over two days ago and withdraw still denied (Althought they said that withdraw will be blocked in only twos days).
Hacker address: LMzX7SJ6uxrvqcKL5uFLCFbHs11Bw7kcKy
I already tried to reach them by ticket and skype without any response.
Anybody here know how to contact with them?
Is there any chance to get my LTC back?
I WILL UPDATE HERE AFTER I GET RESPONSE FROM THEM.
If any BTC-e staff read this topic, please help me to resolve ticket [#HUI-609-35612].
Thanks everyone!
Hacker address: LMzX7SJ6uxrvqcKL5uFLCFbHs11Bw7kcKy
I already tried to reach them by ticket and skype without any response.
Anybody here know how to contact with them?
Is there any chance to get my LTC back?
I WILL UPDATE HERE AFTER I GET RESPONSE FROM THEM.
If any BTC-e staff read this topic, please help me to resolve ticket [#HUI-609-35612].
Thanks everyone!
did you change your password and then immediately coins were stolen ?
My account has been hacked. Hacker withdrew all my LTC without confirmation (I don't know why). I received two email about withdraw confirmation and both of them still unread. I also changed my password over two days ago and withdraw still denied (Althought they said that withdraw will be blocked in only twos days).
Hacker address: LMzX7SJ6uxrvqcKL5uFLCFbHs11Bw7kcKy
I already tried to reach them by ticket and skype without any response.
Anybody here know how to contact with them?
Is there any chance to get my LTC back?
I WILL UPDATE HERE AFTER I GET RESPONSE FROM THEM.
If any BTC-e staff read this topic, please help me to resolve ticket [#HUI-609-35612].
Thanks everyone!
Hacker address: LMzX7SJ6uxrvqcKL5uFLCFbHs11Bw7kcKy
I already tried to reach them by ticket and skype without any response.
Anybody here know how to contact with them?
Is there any chance to get my LTC back?
I WILL UPDATE HERE AFTER I GET RESPONSE FROM THEM.
If any BTC-e staff read this topic, please help me to resolve ticket [#HUI-609-35612].
Thanks everyone!
Jump to: