They probably have just one person on their support staff. At least they're one of the longest running bitcoin exchanges around. You just have to keep hoping not to encounter any issue that requires contacting support.
That is a real fact, they are legit website but they must be under staffed.people like nostalgia, they called it is a return. btc-e is, pay $100 to talk, which is the most primitive service.
Ye I believe in freedom of speech but they don't recognise that. 
Pretty much we all aware that btc-e.com does not have provable customer chatting support system apart from the trade chat at their website which you cannot use unless you have $100 balance, no matter how big your problem is, they will not attend to you until after 36 hours or even more.
Though I like the website but I think they are becoming old fashion in their mode of operations.
Does anybody here know of any good and legit bitcoin exchange website with multiple options of withdrawer of USD and that have good customer support.
Please guide me right because I am done with btc-e.com.
Though I like the website but I think they are becoming old fashion in their mode of operations.
Does anybody here know of any good and legit bitcoin exchange website with multiple options of withdrawer of USD and that have good customer support.
Please guide me right because I am done with btc-e.com.
The $100 to chat in the troll box is maybe a good idea, but perhaps it should be lower to just a few bucks.
1.) The place has less of a buzz when the troll box is quiet
2.) If you make it zero i think the problem is spammers.
The place is never quiet for once though I agreed that it might be more than that if not for the cash balance limit.
2.) If you make it zero i think the problem is spammers.
The spammers are there, it even legalized spammers or you call it trollers, they easily confuse people and convince them to trade against their will.
You can check it now.
Overall I am only complaining about what they are not doing well not that they actually have any bad records but there is room for an improvements.
