They can not hide with their fiat money bank account!
resolved.
It's not their problem. A Correspondent bank was holding money. I thought they are scammer.
They helped. They are just writing late.
(Sorry for my english)
How can i solved?
First, I talked with retired bank manager.
Do you want to learn is btc-e lying or problem about our bank?
Go to your bank branch. (the branch where you created an account) (the branch must be that.)
Told them "i talked with Nibank (NATIONAL INVESTMENT BANK OF MONGOLIA)(This is btc-e bank)
and they told me it didn't arrived their bank. and problem about correspondent bank."
You need to tell that to them because they are not searching money .(to our bank)
(I talked with nibank yesterday but i couldn't take response yet.)
and request this "MT-19x Queries message sent to correspondent bank." (MT-19x can change, its about your swift message.)
They can take fee but you will learn where is the money.