i lost last summer accidently 1.5btc from those clowns... i asked them how to enable 2fa "if there is a windows based application" as i dont own an android device and the answer was in order to enable 2fa download the app from google store...... english is not my native language but somehow i can handle communication with foreigners. btc-e sucks!!!!
How did you lose 1.5XBT ? Is your account hacked or what?
The guys behind BTC-E are not the kind to run away with funds. They are not going to risk their exchange for a few XBT.
But I do agree that their support service is horrible, it takes way too long to get a reply.
Yeap my account hacked... but how??? never got any virus or malicious files....that happend in 4-5 minutes max. went out to buy cigars and when i return my browser wasn't responding, till i close it and restart my laptop someone trade all my coins to btc "ltc-ppc" when those coins got value, btc 1200$ ltc 27$ and ppc almost 10-12$. that guy also bypass the email confirmation, never send to my e-mail. i use 2fa for my email and a second code send to my phone, so it would be impossible to login my email. i also use virtual keyborad to type my passwords. so btc-e is not trusted for me. The sad thing about it, is that i spend some money to buy mining equipment and never got the chance ROI, that loss took me back one year to ROI. i hope this guy spend all the stolen coins to doctors, ebola cancer and etc...
i'm so bad.It's definitely weird, whatever you do, to execute withdrawals you MUST click the confirmation link that you get in your email box.
There is absolutely no way to avoid email confirmations when you try to do a cashout.
Are you the only person who uses your phone, etc?
yeap mate, i'm the only one and it is a simple phone dont even got camera.
