Author

Topic: BTC-e support ticket priority red in color (Read 1249 times)

full member
Activity: 126
Merit: 100
January 25, 2014, 10:34:20 AM
#8
Just don't use them any more. There are plenty of other, better exchanges.
hero member
Activity: 868
Merit: 1000
January 25, 2014, 10:25:42 AM
#7
The support on btc-e is really very bad...
It takes a long time to get responds, and sometime, they simply don't respond to the tickets.
sr. member
Activity: 378
Merit: 250
January 24, 2014, 08:47:14 AM
#6
red mean under process happen to me but take too much time to solve this so I leave this site for very poor reponse from support

when it went red did you get it solved? if so how long because one of my tickets was red for 5 days with no response
in red still taking time some time more then month don't worry its still working on your tiickets   Sad
legendary
Activity: 924
Merit: 1000
January 23, 2014, 10:25:24 AM
#5
red mean under process happen to me but take too much time to solve this so I leave this site for very poor reponse from support

when it went red did you get it solved? if so how long because one of my tickets was red for 5 days with no response
sr. member
Activity: 378
Merit: 250
January 22, 2014, 07:44:49 AM
#4
red mean under process happen to me but take too much time to solve this so I leave this site for very poor reponse from support
legendary
Activity: 924
Merit: 1000
January 21, 2014, 02:44:52 PM
#3
this has happened to me as well except I get no reply to begin with and when I submit a ticket it goes to red in 24 hours. really frustrating  Undecided
newbie
Activity: 23
Merit: 0
December 16, 2013, 03:07:36 PM
#2
The same happened to me.
Did you get an answer  since?
member
Activity: 60
Merit: 10
November 21, 2013, 02:53:16 AM
#1
i submitted a ticket a few days ago

after a few post, btc-e support team change the ticket priority field to red color, since then they don't reply anymore

anyone know what the red color mean?
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