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Topic: BTC, LTC, ETH, LSK, XRP, Dash Exchange BitBay.net. USD/PLN/EUR (Read 5698 times)

full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
We are also available for you on telegram from now on!

The official BitBay exchange channel was created on the telegram! 🙂

We will share with you the news from the world of crypto. 📈

There you will also learn about our latest implementations and promotions, such as reduced commissions and more. ✨🔥

There will also be interesting discussions and conversations - all to share the passion for investing even more.

We invite you to join, we are there for you! 🚀

https://t.me/BitBayBitcoin
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
New currency implemented to BitBay!

Now you can trade TRX to Bitcoin, US dollar, Euro and Polish Zloty 💰.
✍️ Keep in mind that crypto-crypto (also TRX/BTC) markets have lower fees:
➡ Maker - 0% ‼
➡ Taker - 0.1%

🇨🇳There is also the Chinese language version available! 🇨🇳

That's not all. 💥 We have a 400 000 TRX giveaway for you! 💣💣

💪 Join Top 100 TRX Traders contest! 🏆

How does it work? 🤔
BitBay users will be ranked regarding their total TRX volume traded on TRX/BTC market. ⏱ The competition will last from 00:00 am on September 20th, 2018 to 00:00 pm on October 4, 2018. To participate, you need to have a verified account on BitBay and available balance (for example in Bitcoin).

Find more about the contest here
⬇⬇⬇⬇⬇⬇⬇⬇⬇⬇⬇⬇⬇⬇⬇
https://bitbay.net/en/release/tron
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Currently, you may experience problems with access to our platform, related to Cloudflare service. Our team is working to solve the problem. We apologize for the inconvenience.
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Moving to Malta has opened up for us the door to space with the ability of implementing new products.

It is certainly sensational information for our users because thanks to this ability we are happy to announce 7 important introductions in the last two weeks on our exchange, within:
- trading platform - BitBay PRO, offering to customize whole exchange to your preferences and allowing to use professional tools and indicators for in-depth analysis,
- new cryptocurrencies, i.a. Monero, Zcash, Golem and OmiseGo,
- and FIAT Currency Exchange, offering express exchange of EUR, USD and PLN with 0% fee.


Products were introduced for the comfort for our users. We believe those implementations are successive and essential steps in a life of our company. At this moment we plan to listen to users’ feedback to improve BitBay PRO in BETA version.



Enjoy information about implements:
BitBay PRO: https://bitbay.net/pro/en/
FIAT Currency Exchange: https://bitbay.net/en/helpdesk/my-account/how-to-use-the-fiat-exchange
Cryptocurrencies: https://bitbay.net/en/release/golem
https://bitbay.net/en/release/omisego
https://bitbay.net/en/release/monero
https://bitbay.net/en/release/zcash

Thank you all for your support and given trust.


Contact us via:
https://www.facebook.com/BitBay
https://twitter.com/BitBay
https://instagram.com/bitbayofficial/
https://www.linkedin.com/company/bitbay/


BitBay is your best space for cryptocurrency trading!
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
🔥🔥🔥 Two NEW cryptocurrencies will be added on BitBay today! 🔥🔥🔥

Between 3:00 pm and 4:00 pm (Warsaw time)  Monero (XMR) and Zcash (ZEC) markets will be launched!
Both coins will appear in pairs with BTC, USD, EUR, and PLN. 💪💸

🛠 A short, 5-15-minute technical break will precede the introduction of new coins 🛠
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
From 15th of March there are two new currencies available on our exchange: Ripple and XIN.

By now, our users can trade on the follwing pars:
- XRP/PLN
- XRP/EUR
- XRP/USD


XIN is our second news. On the occasion of its implementation, our users have the opportunity to participate in the "Top 200 XIN Traders" competition, in which the prize pool is 1 000 000 XIN. Find more about our competition:https://bitbay.net/en/release/xin

full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hi Smiley

The 26th Final of The Great Orchestra of Christmas Charity has ended!

For the third time, The Official Staff of GOCC was convened by our exchange, in which we raise money in digital currency - Bitcoin. This year, for the first time, the fund-raiser will take place in other currencies such us: Lisk, Litecoin, Ethereum, Game, Dash, Bitcoin Cash.

BitBay as The Official Staff of GOCC together with cryptocurrency society have raised on this occasion 32 596,28 USD in virtual coins!
The money from charity will be destined on purchase specialist equipment to diagnose and save the lives and health of children is increasing too.

Thank you, all of you, very much for supporting this charity. It is wonderful feeling when we are able to make something good for others.

Find out more about our collection:
https://bitbay.net/en/crowdfunding/great-orchestra-of-christmas-charity-2018
member
Activity: 280
Merit: 71
Hello I transferred polish zloty to my account today at 13:00. On website it says it should be added to my account at 16:00 at least. But my account balance is still 0. I opened a ticket but still no answer. Why is your support and transfer slow?
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
We are constantly developing and improving our platform for you.

For this reason, we scheduled a maintenance break on November 9 from 1:00 am to 4:00 am (CEST).

We apologize for the inconvenience.
sr. member
Activity: 436
Merit: 250
I have an urgent problem but cant reach support via chat or e-mail. The "you will get" value is calculated wrong in the USD withdrawal form.


Quote
Hello,

it seems there is a bug in the USD withdrawal form. I have 2xxx.xx USD in my account. When I click "withdraw all" I get the amount "0.00". When I enter 2000 USD manually for example it says "No enough funds". When I enter 1000 USD it says "Your will get 1351.25 USD". But in next step, confirmation page I see 1000 USD again. How can I withdraw 2000+ USD now?


Thank you

Edit: It seems you have fixed it, thanks!
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
BitBay.net 3.0 release is coming soon. Meanwhile, you can register for a demo account and test our new platform. Please visit demo website:
➡https: //demo.bitbay.net/ ⬅

The demo version is available with a Usersnap (right bottom corner), so you can report to us your suggestions and problems. We are looking forward to your feedback.

Note: Login data from BitBay 2.0 does not work in a demo version. To log in to the demo, please create a new account;)
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Due to your frequent queries, we would like to inform and warn you that BitBay (BAY) cryptocurrency is not a part of our business and is not affiliated with our exchange and trading platforms (bitbay.net and bitbay.in). Convergence of names is not intentional on our side, and legal steps have been taken in this regard. We advise special caution when investing in BitBay (BAY) cryptocurrency as we can not guarantee it with our reputation.
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
@BitBay - Hello, Today I deposit a few ETH to Bitbay.net but there is no sign of my deposit even after reaching 200 confirmations. When I go to my wallet it shows ETH balance as 0 and pending balance as 0 as well. Can you tell me where is my ETH?

Please contact us via https://bitbay.net/contact. We will check and solve the issue. 
newbie
Activity: 20
Merit: 0
@BitBay - Hello, Today I deposit a few ETH to Bitbay.net but there is no sign of my deposit even after reaching 200 confirmations. When I go to my wallet it shows ETH balance as 0 and pending balance as 0 as well. Can you tell me where is my ETH?
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
We would like to inform you that BCC trading on our platform has been launched.
Every user with a BTC balance on our platform, has received funds in the BCC. The balances are in accordance with the state of hold on: 2017-08-01 14: 22: 21.43.
Due to your interest in trading with the newly created currency, we have opened BCC exchange markets for you: PLN / EUR / USD / BTC.
BCC deposits and withdrawals need more programming work. We are working to make this option available as soon as possible.
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Dear Users, BTC deposits and withdrawals are available again. BCC balances were added to the accounts accordingly to BTC balance from 2017-08-01 14:22:21.43. BCC trading will be launched August 2nd at night.

BCC deposits and withdrawals need more programming work. We are working to make this option available. It will be added in the next couple of days. We will inform you when it will be available.
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Dear Users!

We would like to inform you that due to planned SegWit activation on August 1st, Bitcoin deposits and withdrawals are temporarily suspended, starting from 12:00pm July 31st 2017 for at least 48 hours.

Our clients’ funds are safe. If Bitcoin chain splits, all BitBay users will gain the exact amount of both coins, accordingly to their account balance before SegWit activation.

New currency deposits and withdrawals are going to be available after technical work that is necessary to support the coin. If our users are interested in the new exchange market, we will open it for them.

Deposits and withdrawals of other cryptocurrencies, as well as exchange transactions on all the other markets available on our platform are going to be available normally, without any limitations.
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Dear Users,

We would like to inform you that due to the inconvenience caused by the temporary suspension of USD and EUR deposits and withdrawals, by the decision of the President of the Management Board, fees from transactions will be refunded to users trading with those currencies. All fees from buying or selling cryptocurrencies with USD and EUR, charged by us from July 17 to August 8, will be refunded to all BitBay users on August 9th.

At the same time, we would like to remind you about new bank accounts for PLN deposits. Before making a transfer, please check the new dedicated bank account number for deposits on your BitBay account in the "Deposit" tab.

If you have any questions, please don't hesitate to contact our support at https://bitbay.net/contact.
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
We have an important anoucceent Smiley

From July 15, 2017 we will start using dedicated bank account numbers for PLN deposits - each of you will receive a dedicated deposit bank account number - connected with your BitBay your account, and which will make it easier for you to make payments.

Please check your new bank account number before making a deposit. From July 15, 2017, we will only credit these transfers which will be made to new bank accounts.

All transfers made on Friday, which will reach our previous bank account over the weekend and on Monday, will be credited as normal.

If you have questions, please do not hesitate to contact us. We hope that dedicated bank account numbers will help you making deposits easier and faster.

full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
On June 26th 2017 between 1 AM and 6 AM BitBay platform can be unavailable. During this time the maintenance work will be happening. The purpose of that break is to upgrade some of the platform’s units which will make using them much easier.

While the break is happening:
1) there will be a maintenance break announcement on the website
2) logins, withdrawals and trading will be unavailable
3) cryptocurrency deposits that will gain enough confirmations during that time are going to be added to accounts
4) Private API will be turned off
5) Public API will be available as usual
6) Some test transactions might happen during that time. They will be performed „in spread” on different markets.

If the situation on the markets will suggest massive exchange rate changes at the beginning of the maintenance work, the break will be postponed to another day so our clients don’t experience potential loss.
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Our platform is available online. Our service has been restored to the state before failure the break. 

The reason for the break was a technical issue which is resolved.

The funds are safe, and all deposits which have received in the meantime have been credited to your accounts.


Until the end of the weekend we will not charge commissions on the transaction,
Express PLN payments will be available tomorrow (Saturday) and the day after (Sunday).

Once again apologize for all the inconvenience.

All best,
BitBay Team
newbie
Activity: 23
Merit: 0
Hello BitBay,

i have the following problem with euro withdraw.I am trying with withdraw my money via SEPA transfer and there is a problem with the BIC code.It is said that it is incorrect and i cannot withdraw my money.I tryed to wthdraw to another bank account and the same thing happens.It seems that all the BIC codes are incorrect!!! I have triple check the BIC codes and i have copy paste them from my bank account page.I am waiting for your response.
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hi Smiley

Do you need Hash ID for your BTC withdrawal? Do you need to send BTC transfer confirmation to someone? It's a small but useful change on BitBay! You can just go to "Withdrawals" menu and pick BTC currency - now you can check each withdrawal's status in blockchain! ☺ Click "Check the confirmation" when your withdrawal is marked as "Done". It's super easy!

Regards,
BitBay Team
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
More precise answer would be highly appreciated.

We are working to make them avalable as soons as possible. Hoever, at the moment we are not able to give a specific date.

Regards,
BitBay Team
newbie
Activity: 3
Merit: 0
More precise answer would be highly appreciated.
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hi. When ETH deposits/withdrawals will be resumed?

Hi we will publish information on our website Smiley
Reagrds,
BitBay Team
newbie
Activity: 3
Merit: 0
Hi. When ETH deposits/withdrawals will be resumed?
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
@jonatuzc thank you. We hope that you will enjoy our service. You can also check the video on how to buy Bitcoins at bitbay.net with credt card:
https://www.youtube.com/watch?v=GLI2ZuRUnJs&feature=youtu.be

All best,
BitBay Team
hero member
Activity: 854
Merit: 501
Hi Forum Users Smiley

We are very happy today as a new feature on our platform allows Visa and Mastercard credit and debit card deposits!

We are introducing new service that will make deposits on your BitBay accounts easier. Visa and Mastercard credit and debit card deposits are available for verified users in two fiat currencies – EUR and USD.

You can read more about it on our blog:
https://bitbay.net/credit-card-deposits


All best,
BitBay Team
Very interesting feature,in fact I am gona try it right away because I have been searching for the exchange that can permit buy bitcoin with credit card but now I have found one so no more problem, I will be facing, I believe.
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hi Forum Users Smiley

We are very happy today as a new feature on our platform allows Visa and Mastercard credit and debit card deposits!

We are introducing new service that will make deposits on your BitBay accounts easier. Visa and Mastercard credit and debit card deposits are available for verified users in two fiat currencies – EUR and USD.

You can read more about it on our blog:
https://bitbay.net/credit-card-deposits


All best,
BitBay Team
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hello everyone!

The problem with the Halcash service has been resolved and ATM withdrawals are now available!
All payments to which sms has not been given will be canceled and funds (including commission) will be returned to users accounts.
We will also contact directly with the people who reported complaints.

We apologize for the situation. The problem that caused by the service provider and beyond our control.

Regards,
BitBay
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
The results of the  KeepKey contest are already on our profile on Facebook
https://web.facebook.com/BitBayPL/posts/574013469472060
Congratulations to the winners!  Smiley
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
hey! Smiley
do i have an unique iban to cash-in with sepa?

If you are making a deposit on your BitBay account you should use details on bitbay.net website (Deposits tab). The iban (account numer) isn't unique. The transfers are recognized by the transfer title.

Regards,
BitBay
newbie
Activity: 9
Merit: 0
hey! Smiley
do i have an unique iban to cash-in with sepa?
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hi Smiley We would like to invite you to participate in the contest. You can win two ‪#‎KeepKey‬ wallets (with a total value of 281 $). Visit us on Bitbay and answer questions below the post with a hashtag #keepkey: HERE

full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hi Smiley
We would like to invite you to follow our new series of Bitcoin price technical analysis. The first one is now available here: 
https://bitbay.net/Bitcoin-Price-Technical-Analysis-18-08-2016



Regards,
BitBay Team
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
It seems you don't have Perfectmoney integration. I wish to have perfectmoney integration to buy and sell cryptos. What is your idea? Do you have any ETA?

Thank you very much for your suggestion Smiley We will consider integrating Bitbay with Perfect Money.

Regards,
BitBay Team
sr. member
Activity: 504
Merit: 250
askNFTY Team Account
It seems you don't have Perfectmoney integration. I wish to have perfectmoney integration to buy and sell cryptos. What is your idea? Do you have any ETA?
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hi,

From now on there is a new two-factor authentication "email" on our platform.
You can enable it in the "Settings" tab. While login or confirming operation, the system will ask you to enter an authorization code. The code will be sent in a message to the user's email address. The message will contain information about the type of an operation. For example, while making a BTC withdrawal you will see the amount of BTC and the wallet address to which the funds will be transferred.

Currently, this option is already on for confirmations:
- FIAT Transfer verification
- BTC/LTC transfer verification
- Order placement confirmation
New 2FA is now optional for login. It will replace Rublon 2FA on 20 July.
We invite you to test this new feature.

Regards, BitBay team
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hello,

We are happy to announce that LISK trading is now available at BitBay exchange platform!

The following currency pairs are available:
LSK/BTC
LSK/EUR
LSK/USD
LSK/PLN


Please, check out our service:)
All best,
BitBay Team

full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hello Forum Users,

we are very happy to announce that Ethereum and our ETH exchange have been featured on CoinTelegraph! Here you can find the link to the article: http://cointelegraph.com/news/bitbay-brings-ethereum-to-poland.

Best regards,
BitBay Team Smiley
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hi,

we have recently received many requests from our users to add ETH currency to our exchange. Ethereum project is gaining ground, as well as trading ETH is becoming more and more popular. Because of this…. we decided to finally add Ethereum to BitBay platform!  Smiley Smiley

From today ETH trading is available at bitbay.net, including following currency pairs:
- ETH/BTC
- ETH/EUR
- ETH/USD

- ETH/PLN

We wish you a profitable trading and remember that we are always open to your suggestions.

All best,
BitBay team  
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hello,

we would like to present you the latest updates on our platform Smiley

Since yesterday you can follow Bitcoin and Litecoin exchange rate using our new, professional graphs.

Furthermore, from now on your can pay every bill without having to log into the banking system or standing in line at the post office. No matter if you keep funds in PLN or BTC. To pay your bills click on "Pay bills" from the left-hand menu. Bills are proceed 2 times a day on weekdays. After making a transfer, the payment confirmation will be available for download from "Pay bills" tab. Read more about paying bills from BitBay account at our FAQ page: https://bitbay.freshdesk.com/solution/articles/5000697526-how-to-pay-bills-from-bitbay-account-

We hope that you will enjoy these innovations. We invite you to test and share your suggestions.
Best regards
BitBay team
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hello,
Our web collection of Bitcoins for the Great Orchestra of Christmas Charity came to an end. Thanks to you we were able to raise 1.86345367 BTC ( 3 400.80 PLN). Thank you for your donations for buying medical equipment for pediatric wards and providing decent medical care for seniors. Smiley

Best Regards
BitBay team
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hi Smiley

We are happy to announce that this year BitBay has become an authorized Collection Center of the 24th Grand Finale of the Great Orchestra of Christmas Charity at BitBay. We collect Bitcoins for buying medical equipment for pediatric wards and providing decent medical care for seniors. I invite you to visit our donations website https://bitbay.net/WOSP2016-info.

The Great Orchestra of Christmas Charity http://en.wosp.org.pl/ is one of the biggest charity event in Poland, the Grand Finale enjoys the most public trust. Every year, it is supported by 120 000 volunteers who register and run around 1500 Finale Centers all over Poland and abroad. It is the 24th time the Great Orchestra of Christmas Charity will be holding the Grand Finale fundraising. This year the collection will be devoted to pediatrics and geriatrics - for buying medical equipment for pediatric wards and providing decent medical care for seniors. During 23 Grand Finales the foundation has raised over 650 milion Polish Złotys. 

We invite you and your friends to support our charity event!
Best regards,
BitBay Team
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hello,
We would like to inform you all that due to the system maintenance, our website will not be available December 7, between 5:00 am.- 5:30 am (CET). We apologize for the inconvenience.

Best regards,
BitBay Team
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Instant PLN withdrawals return on BitBay.net Smiley

Now you can make an express withdrawal up to 5 000 PLN at one time (fee 10 PLN), up to 20 000 PLN per day. Payouts are made every 30 minutes, Monday – Friday, 8 am to 10 pm CET. The service is also available for unverified users.

At the same time we would like to remind you that:
- verification is required after exceeding the annual limit of 15 000 EUR,
- deposits via wire bank transfers are recorded every 30 minutes, Monday - Friday 8 am - 4 pm CET ,
- withdrawals from ATMs are also available for unverified users. Withdrawals from ATMs are available daily from 8:00 am – 10:00 pm. Maximum waiting time is 30 minutes.

Also, pleased be notified that form November 3, our exchange platform no longer supports deposits  / withdrawals via OKPAY.

Best regards,
BitBay team
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hi Forum Users,
Today we would like to present you something completely new. We are probably the first Bitcoin exchange that allows user to make a fast, in cash withdrawal from ATMs. Available withdrawal amounts are: 100, 200, 300, 500, 1000 and 2000 PLN.

To ensure a high level of security, payments have a two-stage verification process.
Up to half an hour after your withdrawal request you will receive an email with a PIN number and SMS with a code. Go to the nearest ATM (the list availble here http://www.halcash.pl/pl/znajdz-bankomat/index.html). On an ATM's desktop select "Withdraw cash without a card." Enter your phone number, PIN from the email and a SMS code. Pick up cash from an ATM machine.

Withdrawals from ATMs are available daily from 8:00 am – 10:00 pm.  The cost of withdrawals is 10 PLN (for amounts 100 - 1000 PLN), or 20 PLN (for 2000 PLN).

More information about a new service available at our FAQ page:
https://bitbay.freshdesk.com/solution/articles/5000678452

We invite you to try the new service.
Best Regards
BitBay team
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Please be informed that due to the mBank maintenance break:
https://www.mbank.pl/aktualnosci/post,6602,19-pazdziernika-serwis-mbanku-zastapi-serwis-d-multibanku.html
between 11:00 pm on 16.10 (Friday) and 6:00 am on 19.10 (Monday) (CEST) fiat deposits and withdrawals won't be processed. We sincerely apologize for the inconvenience and ask for your understanding.

Regards,
BitBay Team
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hello,

we are pleased to announce that we have established cooperation with InPost Finance, which enables us to introduce a new service.
For now on, all users who live in Poland, can request PLN withdrawals via fast cash transfers with home delivery. Transfers are ordered on weekdays until 16:00. The maximum time of delivering the cash transfer to the recipient is 3 working days. A payment in accordance with a table of charges.

Best regards,
BitBay team
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
 To improve the comfort of using BitBay.net we are now adding PLN deposits every 30 minutes!
Check out the latest offers at PLN/BTC market.
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hello Dear Forum Users Smiley!

We would like to warmly invite you to our simple and beneficial Affiliate Program.
You can get 20% commission from transactions from each user that will register using your affiliate link.

For more info, please go to https://bitbay.net/Storage/Affiliate/about_en.pdf

If you have any questions you can always contact us via online live chat, email or hotline.

All best,
BitBay team.
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Once again we would like to thank you for your understanding in regard to the last BitBay downtime. With your help, our exchange quickly returned back to normality. We would like to remind you that now all our users can trade on BitBay without commission fee.

We invite you to visit bitbay.net.

Regards,
BitBay team

full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Due to the platform downtime, which took place on last Wednesday, we would like to inform you that the fee for transactions will be disabled. The 0% transaction fee will be available for all our customers from 6th till 20th of July. Additionally, the users whose accounts were blocked will have the 0% transaction free for 3 months, starting from 3rd of July.

The reason for the downtime was hackers attack. Attackers made a fake deposit via payment operator and entered money without the real coverage. There were two errors inside our procedure. First, the problem was the system structure of entering data into the system. The second one, was the human factor, the acceptance of the transfer. The system structure has not been affected in any way. Furthermore, there was no break-in to any of our servers. A person who has these fake founds, bought BTC at a very high exchange rate (using instant transactions). Our system detected the irregularity in sums on accounts and activated a "red alert", immediately blocking some accounts. After analysis, we concluded that it would be the safest to block the platform for one day and manually check everything. Thanks to our basic principle, 100% of our users funds are held on cold wallets, were able to protect the funds of our customers against the actions of hackers and to avoid BTC removal.

While designing the system we took care of organizing the procedures for such situations. We did not perform the rollback for all accounts, only for those who participated (also unintentionally) in transactions with fraud accounts. The majority of these accounts had been already unlocked and their balance have been restored to the state before the fraud transactions.

The whole situation has been analyzed by our team in detail. On this basis, the additional safety solutions will be implemented. However, we assure you that these solutions will not influence the comfort of using our platform.

At the same time we would like to thank you for your trust. Almost immediately the exchange came back to life.  We are very grateful for that. We promise not to disappoint your trust in the future.

Kind regards,
BitBay team
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
We are very sorry for the yesterday's downtime of our platform. Thanks to our safety solutions and our quick decision to disable the platform we were able to protect the funds of our users against the actions of hackers and to avoid BTC removal. In particular, we apologize these customers whose accounts remain blocked  for the explanation - due to their unintentional involvement in transactions with fraud users. We ask for your patience and understanding. We are working to clarify the situation and your accounts we will be unblocked soon.

Regards,
BitBay team
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
We are happy to inform you that our platform is working again. Express PLN withdrawals will be available around 9 pm.

Thanks to our security solutions (including the fact that 100% of funds of our customers is being stored in encrypted cold wallets) the funds of our customers had not been not affected. The reasoning for the maintenance can be found below.

Due the automatically detected abnormalities in the database structure of our platform, the system had been automatically blocked. The structure of the system was intact. The problem concerned the external payment system that had generated a large balance without the real coverage.

At the moment, all of the funds of users who did not participate in illegal transactions are unlocked. Accounts that had generated and participated in fraud transactions remain blocked and redirected to the security department.

Best regards,
BitBay team

full member
Activity: 440
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Zonda BTC, LTC , USD Exchange
The maintenance of our platform will last until late evening. We are doing our best to update our website as soon as possible.
At the same time, we would like to assure you that all your funds are safe.

Thank you for your understanding
BitBay team
full member
Activity: 440
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Zonda BTC, LTC , USD Exchange
Dear Forum Users,

There is an ongoing maintenance of our platform. We are doing our best to implement the necessary updates as soon as possible.
We are very sorry for the inconvenience and would appreciate your understanding. We will keep you informed about the work progress.

Regards,
BitBay team.
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Dear Forum Users,

Unfortunately, we were forced to disable accelerated and express PLN (Polish Zloty) deposit via CashBill. The situation has been widely described by CryptoCoinNews and CoinDesk. Please, have a look at links attached below:

At the same time, we would like to assure you that all other deposit and withdraw methods are working without problems. Just to remind you:

Deposit options:
- BTC / LTC
- PLN/USD/EUR by wire bank transfer - 0 PLN / 0 USD / 0 EUR
- USD/EUR by OKpay - 0 USD/0 EUR

Withdraw options:
- 0.0002 BTC / 0.005 LTC
- PLN by wire bank transfer - 1 PLN
- PLN by express transfer up to 5 000 PLN - 10 PLN
- USD/EUR by OKpay  - 4 USD/4 EUR
- SEPA EUR - 1.15 EUR
full member
Activity: 440
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Zonda BTC, LTC , USD Exchange

Dear @TradeFortress,

This topic refers to BitBay.net - Bitcoin and Litecoin exchange based in Poland. We facilitate fast and secure Bitcoin and Litecoin transactions for USD, PLN and EUR since 2014. We have nothing to do with the scam you'd mentioned as well as we have been never accused for scam practices. The convergence of names is absolutely coincidental.

Please, check out our website bitbay.net as well as our twitter account @BitBayPL

Kind regards,
BitBay.net team.
sr. member
Activity: 383
Merit: 250
TradeFortress is the only scam accusation ? Because the thread is very old. the last post id December 2014
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hello,

Today we would like to present you some changes we have made to the platform. The improvements include:
- we increased the number of buy/ sell offers displayed on the website,
- we medicated the orderbook table by adding "Sum BTC" and "Sum USD" columns that allows you to verify the current market depth,
- we added the information about the exchange rate of the last transaction to the the browser tab
- we improved the automatic language detection, plus we have introduced an easier way to manually select the language of the page.

We hope that all these changes will make it easier for you to use our platform. We will release more updates soon.Smiley.
Thank you for all your feedback!

Regards,
BitBay team
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
The number of users who trade BTC for USD and EUR on our platform is growing! Thank you so much for your support Smiley
Check out the latest buy/ sell offers at http://bitbay.net.

As always all your comments are welcomed and very much appreciated!
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
No verification needed does make it rather interesting indeed. Will have a look later this week Smiley

Thank you very much. It's good to hear that you like this possibility. We warmly invite you to visit our platform  Smiley.
If you have any questions, on our webpage you can find English-speaking consultant who will love to help you. We also provide an English-speaking hotline.

All best
BitBay Team
legendary
Activity: 1596
Merit: 1010
No verification needed does make it rather interesting indeed. Will have a look later this week Smiley
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
And how long is moneyhold on this deposit options? Otherwise, how are you going to combat charge backs?
If none, then you're going to have an increase in trade  volume very soon  Smiley

Making a deposit to our exchange allows a user to buy or sell cryptocurrency. The money are held on a user's account as long as she/he wants it.  Could you please specify what kind of "charge backs" do you mean?

Best regards,
BitBay Team
member
Activity: 91
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And how long is moneyhold on this deposit options? Otherwise, how are you going to combat charge backs?
If none, then you're going to have an increase in trade  volume very soon  Smiley
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Hi Forum Users Smiley,
Have you already checked out the possibility to use our exchange without verification? We look forward to your feedback on our services.

Also, we are searching for new solutions which will make our exchange even more user-friendly and much faster.
What kind of payment methods you wish to use when trading bitcoins or litecoins for other currencies?

All best,
BitBay.net team
full member
Activity: 440
Merit: 115
Zonda BTC, LTC , USD Exchange
Dear Forum Users, 

we are happy to inform you that now you can use BitBay Bitcoin and Litecoin exchange without going through the verification process.

Unverified users can:
- deposit and withdraw BTC i LTC without limits,
- deposit PLN, USD, EUR via wire transfers and SEPA (up to 15 000 EUR per year),
- withdraw PLN, USD, EUR via wire transfers and SEPA (up to 15 000 EUR per year),
- deposit and withdraw USD, EUR via OKPAY without limits,
- withdraw PLN via express transfers Bluecash without limits.
- trade without limits!

Please find out more at https://bitbay.net/news/41.
We are waiting for your comments. Your feedback is always welcome.

All best,
www.BitBay.net team.
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